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Best Western Plus Ontario Airport & Convention Center

2.5 star property

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Photo gallery for Best Western Plus Ontario Airport & Convention Center

Outdoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, individually furnished, desk
Exterior
Lobby
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
209 N Vineyard Ave, Ontario, CA, 91764
  • Ontario Convention Center
    ‪5 min walk‬
  • Toyota Arena
    ‪4 min drive‬
  • Ontario Mills Shopping Mall
    ‪5 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, individually furnished, desk

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Ontario Airport & Convention Center

Ontario hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free full breakfast is provided, as well as free wired internet in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Best Western Plus Ontario Airport & Convention Center offers 154 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and safes. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Best Western Plus Ontario Airport & Convention Center provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. An area shuttle within 3 mi and a roundtrip airport shuttle (available on request) are complimentary for guests. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

Best Western Plus Ontario Airport & Convention Center is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.
Garden Square - This family restaurant serves breakfast, lunch, and dinner.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 11:00 PM on request
  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Square

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator (single-level property)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay (for stays between 7 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Best Western Ontario Airport
Best Western Plus Hotel Ontario Airport
Best Western Plus Ontario Airport
Best Western Ontario Airport Hotel Ontario
Ontario Best Western
Best Western Plus Ontario Airport Hotel
Best Western Ontario Airport Hotel
Best Western Plus Ontario Airport & Convention Center Hotel
Best Western Plus Ontario Airport & Convention Center Ontario

Best Western Plus Ontario Airport & Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 600 out of 1001 reviews
Rating 8 - Good. 236 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Skylar

Stayed 3 nights in Mar 2025

10/10 Excellent

Laurene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grea
Stayed 2 nights in Mar 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Stayed 1 night in Mar 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet area.
Stayed 1 night in Mar 2025

4/10 Poor

Kimberly

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Molly

Stayed 3 nights in Mar 2025

10/10 Excellent

Tyrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lennys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Good stay.
Stayed 1 night in Feb 2025

4/10 Poor

Jennifer

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Appliances was not working
Stayed 1 night in Mar 2025

8/10 Good

Jean Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall stay was satisfactory. I stayed Friday thru Monday. I did not need or request housekeeping on Saturday morning but asked the desk as I was leaving on Sunday to be sure my room was serviced while I was gone. There was no service when I returned a 6pm. So, no clean towels or other housekeeping services performed for the entire stay. Disappointed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is fantastic
Stayed 1 night in Mar 2025

8/10 Good

Cristal

Business traveler
Liked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Stayed 3 nights in Feb 2025

4/10 Poor

Jessica

Business traveler
Disliked: Room comfort

Spend the extra money!

While checking into my hotels a man that was putting his permanent address as the hotel and was known to staff by name, asked me how long I was staying. I am a friendly person, however this interaction did not make me feel comfortable. Upon arriving in my room my shower was running and would not turn off. I called the front desk and was placed on a hold, then hung up on. Luckily after I packed my stuff and was getting ready to walk up front a repair man knocked on my door. He was nice and able to stop the water from running but left the tub and shower dirty. After traveling and working all day it wasn’t ideal to clean up in a dirty shower. The walls and windows are very thin. I was kept up by people walking by my window all night and the airplanes that can fly into the airport around the clock. On my last night someone knocked at my door 4 times between 12:30am and 1:15am. While there is a peep hole on the door I could not see anyone and did not feel safe enough to open the door. This hotel was at the top of my budget from the company I work for. Next time I will spend the extra money to stay some place I feel safe.
Stayed 2 nights in Mar 2025

8/10 Good

Joy

Business traveler
Liked: Staff & service, property conditions & facilities
Convenient place to stay for business trip
Stayed 2 nights in Mar 2025

10/10 Excellent

colin

Stayed 1 night in Mar 2025

10/10 Excellent

diane

Stayed 2 nights in Mar 2025

6/10 Okay

Steven

Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for my daughter’s gymnastics competition at the convention center and the staff took us in the hotel van in the morning. In the afternoon we walked to the hotel about 10 min or less distance. The Staff was were very nice.
Stayed 1 night in Feb 2025

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a great peice.

To be honest, I have stayed in 100s of hotels, and this one, for the location, price and service was well worth it. 10/10 from me. Service was one of the best ive had, breakfast was decent for a Best Western and the shuttle to the convention center was perfect for our occasion. Free parking too is a plus. Would definitely stay again.
Stayed 1 night in Mar 2025

2/10 Terrible

Faisal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I had bad experience there Rooms were not cleaned properly Very noisy Staff were unprofessional
Stayed 1 night in Feb 2025