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Best Western Plus Carriage Inn

3.5 star property

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Photo gallery for Best Western Plus Carriage Inn

Exterior
Reception
Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service

Explore the area

Map
5525 Sepulveda Blvd, Van Nuys, CA, 91411
  • Sherman Oaks Galleria
    ‪2 min drive‬
  • Skirball Cultural Center
    ‪6 min drive‬
  • Universal Studios Hollywood
    ‪11 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Best Western Plus Carriage Inn

3.5-star Van Nuys hotel close to Sherman Oaks Castle Park
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Best Western Plus Carriage Inn offers 178 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Van Nuys hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Best Western Plus Carriage Inn provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and a meeting room. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Best Western Plus Carriage Inn is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 5 AM and 11:30 AM.
Best Western Plus Carriage Inn has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (USD 12 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 11:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Uncovered self parking fee: USD 12.00 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Carriage
Best Western Carriage Inn
Best Western Plus Carriage
Best Western Plus Carriage Inn
Best Western Plus Carriage Inn Sherman Oaks
Best Western Plus Carriage Sherman Oaks
Carriage Inn Best Western
Best Plus Carriage Van Nuys
Best Western Plus Carriage Inn Hotel
Best Western Plus Carriage Inn Van Nuys
Best Western Plus Carriage Inn Hotel Van Nuys

Best Western Plus Carriage Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 830 out of 1383 reviews
Rating 8 - Good. 299 out of 1383 reviews
Rating 6 - Okay. 129 out of 1383 reviews
Rating 4 - Poor. 65 out of 1383 reviews
Rating 2 - Terrible. 60 out of 1383 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Cynthia

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel was safe. Our room coffee pot didn't work and was replaced fast. The stopper for the bathtub did not work. We were not given hand towels or wash clothes. Our room was next to the road and it was very loud from the traffic.
Stayed 1 night in Feb 2025

10/10 Excellent

Marco Antonio

Stayed 2 nights in Jan 2025

8/10 Good

jiliberto gomez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close two my needs
Stayed 1 night in Jan 2025

10/10 Excellent

BradnMary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay the room was clean the bed was so comfortable. Restaurant right next door. Would definitely stay again and let others know about it.
Stayed 1 night in Feb 2025

10/10 Excellent

Chelsea

Stayed 2 nights in Jan 2025

4/10 Poor

Fonica

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
It pretty cool
Stayed 1 night in Feb 2025

6/10 Okay

Dietra

Its a down grade now.
Stayed 1 night in Jan 2025

6/10 Okay

Dietra

Traveled with partner
Disliked: Amenities
As a type 2 diabetic that needs to eat to sustain my blood glucose. I was not accommodated with a microwave and they wanted to charge me $5 for the use of one and also charged me $12 for handicap parking. They also didn’t have enough microwaves for each need of essentials for paying customers stay.
Stayed 1 night in Feb 2025

6/10 Okay

Fonica

Disliked: Property conditions & facilities
It was crawling
Stayed 1 night in Jan 2025

8/10 Good

Fonica

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was cracking
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Coffee maker didn’t work. Dog turds around the walkways. Eater Roared and rattled at night.
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Stayed 2 nights in Jan 2025

10/10 Excellent

GUADALUPE, FRESNO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Hamed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good but this time price was more expensive than last month
Stayed 1 night in Jan 2025

6/10 Okay

Dorothy

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Bare bones in many ways, no food on site except an overpriced Denny's (the "perk" for special Expedia status was a free beer of glass of wine at Denny's!!) No breakfast included (which is absolutely standard at all Best Westerns in the area). On top of that I was accosted in the parking lot by a drunk man asking for money, and I got not one wink of sleep bc it was SO NOISY.
Stayed 2 nights in Jan 2025

10/10 Excellent

Fonica

Liked: Cleanliness
Yes
Stayed 1 night in Jan 2025

8/10 Good

Fonica

Liked: Cleanliness, staff & service, property conditions & facilities
The room was cave man styles
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Traveled with family
Stayed 1 night in Jan 2025

8/10 Good

Dorys

Stayed 5 nights in Jan 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

10/10 Excellent

Juan

Traveled with family
Nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Arnelle

Stayed 1 night in Sep 2024

10/10 Excellent

Fonica

Stayed 1 night in Jan 2025

10/10 Excellent

ronald, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Coustomer service
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are evacuated. Carla at front drsk amazingly kind and helpful.
Stayed 3 nights in Jan 2025