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ANDAZ WEST HOLLYWOOD, BY HYATT

4.0 star property

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December 2024
January 2025

Photo gallery for ANDAZ WEST HOLLYWOOD, BY HYATT

Outdoor pool, free cabanas, pool umbrellas
Premium bedding, down comforters, free minibar items, in-room safe
Outdoor pool, free cabanas, pool umbrellas
Outdoor pool, free cabanas, pool umbrellas
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
8401 W Sunset Blvd, West Hollywood, CA, 90069
  • The Comedy Store
    1 min walk
  • Riot House Restaurant & Bar
    1 min walk
  • Hollywood - Highland Station
    4 min drive
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    47 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Room, 2 Queen Beds

  • 342 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Room, 1 King Bed

  • 342 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Hollywood Hills View)

Premium bedding, down comforters, free minibar items, in-room safe

Room, 1 King Bed, View (Hollywood Hills View)

  • 277 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View (Hollywood Hills View)

Room, 2 Queen Beds (Hollywood Hills View) | Premium bedding, down comforters, free minibar items, in-room safe

Room, 2 Queen Beds, View (Hollywood Hills View)

  • 277 sq ft
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Sunset Boulevard View)

Premium bedding, down comforters, free minibar items, in-room safe

Room, 2 Queen Beds, View (Sunset Boulevard View)

  • 342 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View (Sunset Boulevard View)

Premium bedding, down comforters, free minibar items, in-room safe

Room, 1 King Bed, View (Sunset Boulevard View)

  • 342 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz, Suite, 1 King Bed

Andaz, Suite, 1 King Bed | Premium bedding, down comforters, free minibar items, in-room safe

Andaz, Suite, 1 King Bed

  • 800 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse (Suite)

Penthouse (Suite) | Premium bedding, down comforters, free minibar items, in-room safe

Penthouse (Suite)

  • 1400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, down comforters, free minibar items, in-room safe

Room, 2 Queen Beds, Accessible (Shower)

  • 277 sq ft
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, down comforters, free minibar items, in-room safe

Room, 1 King Bed, Accessible (Shower)

  • 277 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, free minibar items, in-room safe

Room, 2 Queen Beds

  • 277 sq ft
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, free minibar items, in-room safe

Room, 1 King Bed

  • 277 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

About this property

ANDAZ WEST HOLLYWOOD, BY HYATT

4-star hotel in West Hollywood
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
ANDAZ WEST HOLLYWOOD, BY HYATT offers 240 accommodations with minibars (stocked with some free items) and safes. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This West Hollywood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

ANDAZ WEST HOLLYWOOD, BY HYATT features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 0 square feet (0 square meters) include conference space. This eco-certified hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Riot House Restaurant - This restaurant specializes in Californian cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Riot House Bar - Onsite bar. Happy hour is offered. Open daily.
Riot House Market - Onsite café. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 70 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riot House Bar
  • Riot House Market
  • Riot House Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 32 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Andaz
Andaz Hotel
Andaz Hotel West Hollywood
Andaz West Hollywood
West Hollywood Andaz
Andaz West Hollywood concept Hyatt Hotel
Andaz West Hollywood concept Hyatt
Andaz concept Hyatt
ANDAZ WEST HOLLYWOOD, BY HYATT Hotel
Andaz West Hollywood a concept by Hyatt
ANDAZ WEST HOLLYWOOD, BY HYATT West Hollywood
ANDAZ WEST HOLLYWOOD, BY HYATT Hotel West Hollywood

ANDAZ WEST HOLLYWOOD, BY HYATT Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1001 reviews" "
Rating 8 - Good. 209 out of 1001 reviews" "
Rating 6 - Okay. 93 out of 1001 reviews" "
Rating 4 - Poor. 55 out of 1001 reviews" "
Rating 2 - Terrible. 34 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, amenities
The rooms were basic and dated feeling thought the property would be newer and trendier feeling
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. The staff is wonderful and there’s plenty of options for food and entertainment in the area. We highly recommend it
Stayed 3 nights in Sep 2024

10/10 Excellent

jennifer

Stayed 3 nights in Aug 2024

8/10 Good

Douglas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andaz rocks!
Good hotel with an interesting and cool history. It’s low key, trendy and has a welcoming staff. The elevator doors alone are worth a visit.
Stayed 3 nights in Aug 2024

10/10 Excellent

Saki

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and so close to so many fun things.
Stayed 2 nights in Jul 2024

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean.
Stayed 1 night in Aug 2024

8/10 Good

william

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

2/10 Terrible

Brian

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not going to write a poor review as I know it can and may affect the people who currently work at the property. However… when I was checking out, the desk agent didn’t even apologizing for; 1) me having the change rooms 3 times on the first night checking in; at 2AM because two smelled like cigarette smoke and one smelt like Mold. The manager even had to come with me on the third try and still the room they “upgraded” Me too (same type of room as before, smelt as well. The next morning I had to bring the head of housekeeping into my room where they “shampooed it” but it still stank like cigarettes 2) after moving to another room, the floors water machine was broken, the desk light was broken, and the room wasn’t clean at all. 3) pain chipping on not one but most of the doors 4) the assistant manager gave me his card and asked him to email him if I had any problems after moving rooms 4 times!!!! He didn’t bother replying Anadaz should be ashamed that this property relies on the history of the old school Rock and roll vibe to tourists who don’t care and smoke in the rooms anyways Anyone looking to stay here, good luck with the smells and the staff that acted like they couldn’t care less Never again at anyone of your proprieties with your hotels.
Stayed 4 nights in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Nadia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome. The pool was always closed during our stay. The area is very eclectic so know that before you book.
Stayed 3 nights in Aug 2024

4/10 Poor

Paul

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Don’t expect to use the pool (or bar after 9pm)
Really disappointing stay. First the positives. The location is good if you are doing a variety of LA places to visit, ie the Studios, Santa Monica, Beverly Hills, Dodgers etc. the staff (with the exception of one) were really nice and friendly. Now the downsides - firstly the rooftop pool (which was one of the reasons we booked it), they sell day passes to non hotel guests, and during our six day stay we only managed to get a lounger once. One day it was completely shut (for a private party) and Friday and Saturday it is packed with party goers (100+), so our kids were disappointed to say the least. So it’s a party hotel right ? Not quite. The bar downstairs (called “The Riot House”) closed at 9pm if not early some nights, and the barman is rude and lies about the opening hours. The final negative which wasn’t great was we couldn’t get into our room until 5.30pm on our arrival day , which after a 12 hour flight is less than ideal. The management eventually gave us one night free (charged for 5 instead of 6) and waived the destination fee so in the end it was an ok outcome but wanted to post this to make sure other families don’t fall into the same trap re the pool or if like to sit in a hotel bar playing cards etc in the evening. We spent most of our late evening in our room.
Stayed 6 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms!
The room was spacious. The staff was friendly and knowledgeable. Would definitely return!
Stayed 1 night in Aug 2024

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property is conveniently located near Beverly Hills and Melrose, which were some areas we needed to visit during our stay. Unfortunately our room smelled of cigarettes and our shower was clogged when using and toilet was running the entire night. The noise of the toilet kept us up. Not worth it, when you’re paying those kind of rates a night. Would stay at the Pendry next time for a few extra dollars.
Stayed 2 nights in Aug 2024

2/10 Terrible

Yariv

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the Andaz! Fun, historic property in a great location - and the snacks in the looby were a nice touch. :)
Stayed 3 nights in May 2024

10/10 Excellent

Aaron

Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024

8/10 Good

Linda, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Alison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was great. A few things I wish I knew before traveling: the pool was not exactly for kids (think more Vegas pool party than chill lay by the pool) and parking was $70 per night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything but the bar is kinda slow definitely not the place I expected
Stayed 2 nights in Jul 2024

4/10 Poor

Patrick

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Never mention about parking from the web, and the cost of parking is very expensive
Stayed 2 nights in Jun 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior customer care and excellent access to shopping and restaurants
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, feels like home.
Incredible hotel, we came for the rock and roll history and fell in love with the service and staff. We arrived late and all the systems were down (due to the crowdstrike outage) however there was no heightened levels of stress from the staff who calmly explained the situation and handled everything. Because of the outage they were unable to get our room ready and had to upgrade us! We were upgraded to a suite it was incredible and I could have sat in the balcony/sun room watching sunset blvd all day! Everyone in the hotel was super friendly, helpful, and all-round pleasure. Cocktails in the pool bar were excellent and we loved Brian, he was so good at his job! This hotel is up there in our top hotels globally if you are visiting West Hollywood I wouldn't consider anywhere else!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay
The hotel was lovely, great location. Staff was very friendly. Helpful restaurant recommendations. Housekeeping was sweet and very thorough - Lourdes was lovely. Thought the rate included parking but it did not unfortunately.
Stayed 3 nights in Jul 2024

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady that took care of us at check-in was fantastic. Very knowledgeable and helpful. It was a great way to start the visit after being on the road.
Stayed 1 night in Jul 2024