Ratings based on 976 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 24, 2024 on Expedia
Very beautiful hotel loved the room pools a little shallow staff was courteous and helpful veey convenient downtown location very walkable only complaint is I wish room had a microwave or a hot plate or a air frier or something to cook on but overall fantastic hotel
by A verified traveler
Posted Apr 24, 2024 on Expedia
I liked the security. Room was very outdated!! Almost seemed if it was undergoing renovation. Bathroom with shower was fine and modern.
by A verified traveler
Posted Apr 22, 2024 on Expedia
While the hotel itself is great and deserves 5 Stars, the area it is located in is a rough part of DTLA. Nothing the hotel can do about that, and actually takes that aspect of the stay “head on”, by providing in room sound machines and earplugs. Having the coffee shoppe on the main floor is great! The Orpheum and United Theaters are super conveniently close, and Zinque, a small restaurant / lounge located in the buildings main floor was outstanding! The street noise and some bikers who frequent the area are my only cause for concern.
by A verified traveler
Posted Apr 21, 2024 on Expedia
My boyfriend and I stayed at this hotel while in town for a concert. The hotel check-in/checkout process was super easy. The hotel staff were amazing and very friendly. The bed and pillows were very comfortable, which is hard to find at hotels. We loved the decor and would absolutely stay here again! If you stay here, walk around the corner and grab you some street tacos. You won’t be disappointed! Highly recommend this hotel!
by A verified traveler
Posted Apr 21, 2024 on Expedia
by A verified traveler
Posted Apr 21, 2024 on Expedia
The staff was extremely professional. They make you feel like you are the most special person in the world. Would definitely recommend this place to my friends and colleagues visiting the west coast. I was impressed by the regal structure of the building itself.
by A verified traveler
Posted Apr 20, 2024 on Expedia
by A verified traveler
Posted Apr 19, 2024 on Expedia
by A verified traveler
Posted Apr 14, 2024 on Expedia
Rooms
by A verified traveler
Posted Apr 11, 2024 on Expedia
I stayed here from 3rd-10th April. The property looks nothing like it does on the photos - the room looked like my little sister built it. On the second night I had an allergic reaction to whatever they wash the bedding with - I travel A LOT and this has never happened. I woke up with puffy eyes and a swollen face, when i told the stuff, they were friendly but unhelpful. i’ve requested a refund but not heard back. i refuse to pay for a hotel i didn’t even stay at due to the allergy. i would not advise anyone to stay here. the location is ok tho, near the crypto arena so we could watch the lakers game but there are other better hotel options in downtown.