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Outdoor pool
Flat-screen TV, iPod dock
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Guest reviews

4.1 out of 5 Very Good
1,001 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air Conditioning
Restaurant
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationStaples Center13 min walk
Popular LocationLos Angeles Convention Center17 min walk
Popular LocationEcho Park4 min drive
AirportLos Angeles, CA (LAX-Los Angeles Intl.)26 min drive

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    About this area

    Los Angeles

    Located in Los Angeles's Historic Core neighborhood, Ace Hotel Downtown Los Angeles is in the city center. Hollywood Bowl and Dolby Theater are cultural highlights, and some of the area's notable landmarks include Hollywood Walk of Fame and Hollywood Sign. Don't miss out on a visit to Universal Studios Hollywood.
    View in a map
    Popular Location

    What's nearby

    • Staples Center - 13 min walk
    • Los Angeles Convention Center - 17 min walk
    • Echo Park - 4 min drive
    • University of Southern California - 9 min drive
    • Dodger Stadium - 15 min drive

    Getting around

    • Los Angeles Cal State Station - 8 min drive
    • Pershing Square Station - 12 min walk
    • AirportLos Angeles Intl. Airport (LAX) - 26 min drive

    Restaurants

    • Best Girl - Open Oct 1 – Restaurant with a bar. Serves breakfast, lunch, dinner, and light fare daily. Reservations required.
    • Upstairs at Ace Hotel – Serves dinner and light fare daily. Reservations required.
    • Stumptown Coffee Bar – Open daily.

    About this property

    Ace Hotel Downtown Los Angeles

    Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a coffee shop/café, and a rooftop terrace are onsite. All 182 rooms offer free WiFi, iPod docks, and flat-screen TVs with cable channels. Premium bedding, electric kettles, and free local calls are among the other amenities available to guests. Housekeeping is available on request.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    Property is disinfected with electrostatic spray
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Guest accommodations are sealed after cleaning
    Follows industry sanitization guidelines of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

    Social distancing

    Contactless check-out
    Guest rooms kept vacant for 24 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Masks and gloves available
    Masks are required at the property
    Hand sanitizer provided
    Enhanced food service safety measures are in place
    Individually-wrapped food options available for breakfast, lunch, and dinner
    Reservations are required for the use of certain onsite facilities
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • No onsite parking available

    Food and drink

    • Local cuisine breakfast available for a fee daily 7:00 AM–11:00 AM: USD 1-50 per person
    • 1 restaurant and 1 coffee shop/café
    • 1 poolside bar and 1 bar

    Things to do

    • Outdoor pool

    Family friendly

    • Dry cleaning service
    • Outdoor pool

    Conveniences

    • ATM/banking services
    • Ballroom
    • Banquet hall
    • Elevator
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning service
    • Housekeeping (on request)
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • Chinese
    • English
    • Spanish

    Business services

    • Meeting rooms

    Outdoors

    • Rooftop terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Braille signage
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Blackout drapes/curtains
    • Hypo-allergenic bedding
    • Linens
    • Premium bedding

    Bathroom

    • Bathrobes
    • Bathtub or shower
    • Free toiletries
    • Hair dryer
    • Towels

    Entertainment

    • Cable channels
    • Flat-screen TV
    • iPod dock

    Food and drink

    • Electric kettle

    More

    • Desk
    • Free local calls
    • Phone
    • Safe

    Policies

    Check-in

    Check-in from 3:00 PM - midnight
    Early check-in subject to availability
    Express check-in
    Minimum check-in age - 18

    Check-out

    Check-out before noon
    Late check-out subject to availability
    Express check-out

    Special check-in instructions

    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    Front desk staff will greet guests on arrival
    An adult age 18 or older must assume all liability for the booking

    Renovations and closures

    The following facilities or services will be unavailable from August 31 2020 to September 29 2020 (dates subject to change):
    • Bar/Lounge(s)
    • Daily housekeeping
    • Fitness facilities

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of USD 25 per pet, per night
    Dogs only
    Up to 25 lbs
    Food and water bowls are available
    Restrictions apply; for more information contact the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Kids stay free! Up to 9 children 17 years old and younger stay free when using existing bedding
    Rollaway/extra beds are not available

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Destination fee: USD 28.92 per accommodation, per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between USD 1 and USD 50 per person (approximately)
    • Pet fee: USD 25 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability, amount varies)
    • Late check-out is available for a fee (subject to availability, amount varies)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    No onsite parking is available
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

    We should mention

    Up to 9 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
    Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
    4.1
    Very Good
    1,001 reviews
    5 - Excellent
    458
    4 - Good
    324
    3 - Okay
    123
    2 - Poor
    61
    1 - Terrible
    35

    4.3/5

    Cleanliness

    4.3/5

    Staff & service

    4.1/5

    Amenities

    4.1/5

    Property conditions & facilities

    2/5 Poor

    Traveled with group
    Happy face iconLiked: Cleanliness
    Sad face IconDisliked: Staff & service
    no amenities and not the best customer service
    Was a little disappointed with the lack of amenities. Also my friend and I got stuck in the elevator for over an hour only to be treated by 5 large security guards asking to see our ids... it was a bit unsettling. We felt like we were in trouble for be trapped in the elevator. We were just going down a few floors to get ice from the machine, didn’t even have shoes on. They tried to make up for it but it was pretty pitiful. Honestly wouldn’t come back here.
    Stayed 1 night in Sep 2020

    3/5 Okay

    Traveled with family
    Happy face iconLiked: Cleanliness
    Sad face IconDisliked: Room comfort
    Stayed 3 nights in Sep 2020

    2/5 Poor

    Traveled with group, Business traveler, Traveled with family
    Happy face iconLiked: Cleanliness
    Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
    disappointing
    The beds are uncomfortable, nothing worked in the rooms, strangest receipts I’ve ever seen, and the staff though polite were very uptight. It’s supposed to be a rock n roll hotel but it’s not. And it’s very overpriced. Too bad for such a beautiful historic hotel.
    Stayed 2 nights in Sep 2020

    4/5 Good

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Minor Suggestions but amazing space
    I loved it the vibe is so me and I loved my room. Only thing is the website should be updated with the parking. And maybe add Netflix and Hulu. Probably a microwave but other than those small details I loved it and I will be back
    Stayed 3 nights in Sep 2020

    5/5 Excellent

    Traveled with partner
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    The Ace offered excellent customer service and great cocktails. The location is good in terms of proximity.
    Stayed 1 night in Sep 2020
    LEFT_FULLBLEED_ONE_HALF

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