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Holiday Inn Express & Suites Marshall by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Marshall by IHG

Free daily buffet breakfast
Exterior
Exterior
Exterior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
$138
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
500 I 20 E, Marshall, TX, 75670
  • Texas State Technical College
    ‪6 min drive‬
  • Wiley College
    ‪8 min drive‬
  • East Texas Baptist University
    ‪11 min drive‬
  • Shreveport, LA (SHV-Shreveport Regional)
    ‪39 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Suite, 2 Queen Beds, Accessible (Communications) | Bathroom | Free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Comm, High Floor)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Tran Shwr)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express & Suites Marshall by IHG

Marshall hotel with outdoor pool
This hotel features an outdoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Holiday Inn Express & Suites Marshall by IHG offers 80 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Marshall hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Marshall by IHG features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 375 square feet (35 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express & Suites Marshall by IHG has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 375 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
The seasonal pool will be open from April to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Marshall
Holiday Inn Express Marshall
Marshall Holiday Inn Express
Holiday Inn Express Hotel And Suites Marshall
Holiday Inn Express Marshall Hotel
Holiday Inn Express Suites Marshall

Holiday Inn Express & Suites Marshall by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 299 out of 535 reviews
Rating 8 - Good. 160 out of 535 reviews
Rating 6 - Okay. 53 out of 535 reviews
Rating 4 - Poor. 10 out of 535 reviews
Rating 2 - Terrible. 13 out of 535 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

kelly

Traveled with family and small children
Disliked: Staff & service, amenities
No cribs, we had a party of 5, I had to make up sofa bed and go downstairs for sheets, staff was rude, I am a rewards member and was told they would not acknowledge it. Pancake machine out of order. Toilet ran constantly. Not enough towels for five ppl. We had to share.
Stayed 1 night in May 2025

8/10 Good

Pamela

Liked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness
Room was clean. Breakfast was good.
Stayed 1 night in May 2025

8/10 Good

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
We liked how nice and clean the facilities are and feel very secure.
Stayed 1 night in May 2025

10/10 Excellent

Cris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marshall, tx

Room was Amazing. Clean. Receptionists was friendly an attentive. Fresh coffee, ice machines worked. Pool was clean, great fitness center. Breakfast buffet was Amazing. Delicious cinnamon rolls. Hot biscuits and gravy. Eggs, sausage patties and links.. Check out person on Sunday. Very cheerful and helpful. Great experience!!
Stayed 2 nights in May 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are extremely comfortable and clean. The staff (Ms. Nunez) was very helpful and so kind. I highly recommend this hotel!
Stayed 1 night in May 2025

8/10 Good

Norman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was good
Stayed 2 nights in May 2025

10/10 Excellent

Douglas

Stayed 1 night in May 2025

8/10 Good

T

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Mark

Stayed 4 nights in Apr 2025

10/10 Excellent

Angulette, Beaumont

Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the rooms and would stay here again,
Stayed 1 night in Apr 2025

10/10 Excellent

Rozenia, Las Vegas

Stayed 1 night in May 2025

8/10 Good

Richard

Na
Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Dove products. Everyone was friendly.
Stayed 1 night in Apr 2025

8/10 Good

Pamela

Liked: Amenities
Nice comfy bed
Stayed 6 nights in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities
We had a problem with our TV and the problem was fixed very quickly. THE BREAKFAST WAS REALLY GOOD!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Darryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had amazing stay
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional staff!
Stayed 1 night in Apr 2025

10/10 Excellent

SUZIE

Liked: Cleanliness, staff & service, property conditions & facilities
ADA okay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Won't stay here again

Poor construction, unfriendly staff, noisy location.
Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room and bed. Good breakfast
Stayed 1 night in Mar 2025