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Holiday Inn Express & Suites Marshall by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Marshall by IHG

Exterior
Exterior
Outdoor pool
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
500 I 20 E, Marshall, TX, 75670
  • Texas State Technical College
    ‪6 min drive‬
  • Wiley College
    ‪8 min drive‬
  • East Texas Baptist University
    ‪9 min drive‬
  • Shreveport, LA (SHV-Shreveport Regional)
    ‪34 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Suite, 2 Queen Beds, Accessible (Communications) | Bathroom | Free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Comm, High Floor)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Tran Shwr)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express & Suites Marshall by IHG

Marshall hotel with outdoor pool
This hotel features an outdoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Holiday Inn Express & Suites Marshall by IHG offers 80 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Marshall hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Marshall by IHG features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 375 square feet (35 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express & Suites Marshall by IHG has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 375 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
The seasonal pool will be open from April to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Marshall
Holiday Inn Express Marshall
Marshall Holiday Inn Express
Holiday Inn Express Hotel And Suites Marshall
Holiday Inn Express Marshall Hotel
Holiday Inn Express Suites Marshall

Holiday Inn Express & Suites Marshall by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 268 out of 490 reviews
Rating 8 - Good. 149 out of 490 reviews
Rating 6 - Okay. 51 out of 490 reviews
Rating 4 - Poor. 10 out of 490 reviews
Rating 2 - Terrible. 12 out of 490 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Larry

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Night staff wasn’t friendly but the comfortable beds and cleanliness made up for it. Lots of hot water. The remote control wouldn’t work so I had to get some batteries from the front desk. Breakfast was to be available at 6:00 but a sign said it was delayed 30 minutes. We left without it.
Stayed 1 night in Dec 2024

6/10 Okay

Curtis

Stayed 1 night in Dec 2024

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay . Will make reservations there again
Stayed 2 nights in Oct 2024

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers were very friendly. And helpful like Donna who worked the front desk. But Dee Dee the breakfast cook, she cooks a great breakfast, she has fantastic talent with the food. It was delicious. Well done Dee Dee. Thank you.
Stayed 2 nights in Dec 2024

6/10 Okay

Quandaisha

Stayed 1 night in Dec 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean God parking easy in, easy out
Stayed 1 night in Dec 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is hard to find on dead end interstate hwy service road
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher, Cleburne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great – courteous staff, helpful room care staff, good breakfast. The oven was out of order during our stay so some breakfast offerings were not available, but they managed to provide other options that were to our liking.
Stayed 2 nights in Dec 2024

6/10 Okay

Juan

Stayed 1 night in Dec 2024

10/10 Excellent

David

Traveled with group
It was a nice hotel with clean rooms and a friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Aletha

Liked: Property conditions & facilities
Traveling to family
The stay was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Timmy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly. The room was clean and nice. Very quiet area. The rooms are quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Nate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Angela

Liked: Property conditions & facilities
The room was nice and clean on arrival. Bed was very comfortable but daily housekeeping was poor. We were there for a week. Our bathroom was not cleaned each day just new towels provided and old towels taken. We pulled up the bedspread each day before we left and that's how it stayed each day.
Stayed 7 nights in Oct 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Stayed 1 night in Oct 2024

10/10 Excellent

DEVON, Marrero

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located near the highway, the rooms are a 10 out of 10 clean, spacious linens are clean and room like new.
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and great staff
Stayed 1 night in Sep 2024

10/10 Excellent

Simone

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John, Abbeville

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Just what I needed. Quiet and clean,
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reunion
Was there for family reunion. And had a great time.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hilda M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Practically new facility - currently being remodeled - Elevator not working and trouble flushing commode - only overnight stay but pretty safe area
Stayed 1 night in Aug 2024

8/10 Good

Lakin

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean, bed was comfortable, but the elevator didn’t work which was inconvenient.
Stayed 1 night in Aug 2024