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Holiday Inn Express and Suites Henderson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites Henderson by IHG

Interior
Exterior
Exterior
Interior entrance
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Spa
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
300 N Kilgore Drive, Henderson, TX, 75652
  • Depot Museum
    ‪3 min drive‬
  • Henderson Civic Center
    ‪3 min drive‬
  • Rusk County Expo Center
    ‪7 min drive‬
  • Longview, TX (GGG-East Texas Regional)
    ‪23 min drive‬

Room options

View all photos for Family Suite

Family Suite | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Suite

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Office Area)

Suite, 2 Queen Beds (Office Area) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds (Office Area)

  • Sleeps 7
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Suite, 1 King Bed, Mobility Accessible (Accessible Tub) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, Multiple Beds

Executive Room, Multiple Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Executive Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Baymont by Wyndham Henderson

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (544)
The price is $106
per night
$120 total
includes taxes & fees
Mar 13 - Mar 14
Baymont by Wyndham Henderson

About this property

Holiday Inn Express and Suites Henderson by IHG

Henderson hotel with outdoor pool
This hotel features a full-service spa, an outdoor pool, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space. Housekeeping is available on request.
Holiday Inn Express and Suites Henderson by IHG offers 64 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Henderson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, Holiday Inn Express and Suites Henderson by IHG features an outdoor pool and a hot tub. Wired and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Holiday Inn Express and Suites Henderson by IHG has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Henderson Holiday Inn Express
Holiday Inn Express Henderson
Holiday Inn Express Hotel Henderson
Holiday Inn Express Henderson Hotel
Holiday Inn Express Suites Henderson

Holiday Inn Express and Suites Henderson by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 218 out of 322 reviews
Rating 8 - Good. 74 out of 322 reviews
Rating 6 - Okay. 19 out of 322 reviews
Rating 4 - Poor. 7 out of 322 reviews
Rating 2 - Terrible. 4 out of 322 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Felicia

Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Stayed 4 nights in Sep 2024

10/10 Excellent

Raed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to this hotel before and it was good so I went back on my next trip.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alfreddrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
I already gave you a review but I just wanted to add something the last time I stayed there I was next-door to a family and their children were banging on my door at like 11 o'clock at night and then early early in the morning Barely daylight they were running up and down the hall screaming for hours and hours until I left
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Tom, Troup

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good breakfast, convenient location, nice room
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Traveled with family
The beds were comfortable and the room was clean. The breakfast was good as well.
Stayed 2 nights in Sep 2024

8/10 Good

Darla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and friendly. Breakfast were very good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Raed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is almost brand new and the rooms are very clean, hotel was very clean with a nice pool.
Stayed 2 nights in Aug 2024

4/10 Poor

Deborah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here before and I've never had a problem but the people next to me were letting their children who were approximately three years old and six years old run up and down the hall banging on doors jiggling their handles they did that to mine at 11 o'clock at night and scared me to death and then they proceeded to do it Early in the morning the next morning for hours I thought someone was breaking in I can't believe anyone would let their kids do that I told the girl upfront what happened and she said she would report it to the managers pointed out the people and they're wonderful children there's no way I would let any of my kids ever act that way so inconsiderate for other people I couldn't sleep they woke me up I don't know if the managers could do anything about that but I don't know no one but me heard them somebody else had to have complained. I don't know if you need to put a sign in the hall saying no running Loud children Or what you should do about it . One more small thing compared to that although I nearly fell in the shower, You really need to put some of those little sticky things or something on the bottom of the shower to keep it from being slick. Poured conditioner all over my hair and when I was rinsing it out it started getting super slippery on the bottom of the shower.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. I do feel like the room temperature fluctuates and it was a little warm off and on at night before the AC kicked on. Also, the walls seemed a little thin. Woke up to screaming kid’s across the hall. When I stay again I would probably request a room upstairs and away from exits to reduce noise. Loved the Dove products in the room and I could tell the decor was recently renovated and all nice and new looking. Beds were comfortable. Will stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Glenn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Will stay there again.
Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Stayed 2 nights in Jul 2024

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pine trees were beautiful property was really nice The staff was real nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Catha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and felt like new.
Stayed 2 nights in Jul 2024

4/10 Poor

Ivon

Stayed 1 night in Jun 2024

10/10 Excellent

LaTorrez

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was in town from Dallas and it was very clean and quiet.
Stayed 2 nights in Jul 2024

10/10 Excellent

AUDRIC

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that this property was close to everything, food and shopping.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sabra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jun 2024

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Tiara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly! Great customer service, room was clean!
Stayed 1 night in Jun 2024

10/10 Excellent

Mariah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Jun 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, solid experience no issues
Stayed 1 night in Jun 2024