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Palm Bay Resort

4.0 star property

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View from property
Platinum House | 1 bedroom, in-room safe, blackout drapes, iron/ironing board
One Bedroom Beachfront Bungalow | 1 bedroom, in-room safe, blackout drapes, iron/ironing board
Front of property
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Air conditioning
  • Restaurant

Explore the area

Map
Palm Bay Resort, Whitsundays, Whitsundays, QLD, 4741
  • Palm Bay Beach
    ‪2 min walk‬
  • Pelican Island
    ‪3 min walk‬
  • Airlie Beach Lagoon
  • Hamilton Island, QLD (HTI-Great Barrier Reef)

Room options

View all photos for Ocean View House

Ocean View House | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Ocean View House

  • 1076 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Beachfront Bungalow

Two Bedroom Beachfront Bungalow | Living area

Two Bedroom Beachfront Bungalow

  • 753 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Ocean View Bure

Ocean View Bure | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Ocean View Bure

  • 452 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Serenity Bure

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Serenity Bure

  • 452 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Platinum House

Platinum House | Private kitchen | Mini-fridge

Platinum House

  • 1292 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Beachfront Bungalow

One Bedroom Beachfront Bungalow | Living area

One Bedroom Beachfront Bungalow

  • 667 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Hibiscus Suite

Hibiscus Suite | Balcony

Hibiscus Suite

  • 753 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Beachfront Villa

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Beachfront Villa

  • 323 sq ft
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Beachfront Bure Villa with Ocean View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Beachfront Bure Villa with Ocean View

  • 409 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Palm Bay Resort

4-star Whitsundays hotel steps from Palm Bay Beach
At Palm Bay Resort, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy kayaking. Weekly housekeeping is available.
Palm Bay Resort offers 25 accommodations with safes and complimentary bottled water. Rooms open to balconies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, and body treatments. The spa is open select days.
In addition to a full-service spa, Palm Bay Resort features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

This beach hotel also offers a library, a terrace, and tour/ticket assistance.

Palm Bay Resort has designated areas for smoking.

Palm Bay Resort has a restaurant on site.

Languages

English, French, Italian, Spanish

Property amenities

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard

Conveniences

  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open select days

Accessibility

  • No elevator

More

  • 1 floor
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Outside alcohol is not permitted, but is available for purchase.
Guests must arrange transfers (surcharge) at least 48 hours prior to arrival. Options include sea plan, helicopter, or water taxi from Hamilton Island or Shute Harbor.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 15 and younger are not allowed at this property; All guests older than 15 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 15 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Palm Bay Resort Long Island
Palm Bay Long Island
Palm Bay Resort Hotel Whitsundays
Palm Bay Resort Hotel
Palm Bay Resort Whitsundays
Palm Bay Resort Hotel Whitsundays

Palm Bay Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 219 out of 301 reviews
Rating 8 - Good. 58 out of 301 reviews
Rating 6 - Okay. 14 out of 301 reviews
Rating 4 - Poor. 4 out of 301 reviews
Rating 2 - Terrible. 6 out of 301 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Timothy Daniel, PROSPECT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive to get to if there is less than 4 of you. You have to charter an entire boat. But once you’re there it is lovely. The staff are very friendly and the food at the restaurant isn’t overpriced and it’s good quality.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Staff & service, amenities
Great food, hospitality team were great, Broken floor tiles,sliding doors hard to open,need more activity
Stayed 5 nights in Feb 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2025

10/10 Excellent

Marnicka

Traveled with partner
Liked: Staff & service, amenities
It would be nice to see abit of monry being put back into the business, more snokels, kayaks etc but overall beautiful place
Stayed 4 nights in Feb 2025

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay. We loved it there!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jodie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super relaxing as adult only island. We felt like we had the whole island to ourselves. Beautiful location and crystal clear waters.
Stayed 3 nights in Feb 2025

6/10 Okay

Sharon

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were friendly, location was lovely. Property rundown and tatty in places The cost of getting there from the airport was astronomical
Stayed 4 nights in Feb 2025

8/10 Good

Irma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Meshach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really peaceful and great experience! We had a really relaxing time despite being there during the tropical storm. The staff were all so nice and attentive. The food was decent, maybe a bit overpriced for what we get but still good!
Stayed 5 nights in Jan 2025

10/10 Excellent

Mick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet small resort. not like most of the other's with aii there hustle and bustle. very relaxing
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Cameron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The views are amazing. The rooms are outdated and a little ran down. They have a strict no BYOB rule but ran out of the beer I drink on day 1. Food is not great for the price. Customer service could be much better. Overall experience would be a 5/10
Stayed 2 nights in Jan 2025

4/10 Poor

Karen, Bloomington

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My personal visit was not good. I felt like a they took advantage of being remote and there was no other choice but to buy things to eat or drink there for a unreasonable charge.There were bugs and huge spiders and dead roaches in my room. The whole place is outdated.
Stayed 2 nights in Jan 2025

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, staff & service
Quiet, small, unique resort. Food excellent and quite reasonably priced. Staff really pleasant and attentive. Resort looking a little tired in places. The cost of transport to and from the island can become quite expensive if you want to leave the island for a day trip. Beware also if you’re travelling in from the airport on a shuttle bus. Our flight was late and we nearly missed the last boat connection of the day, very stressful. My advice is stay at Airlie Beach first and do trips to the reef, scenic flights etc from there then travel and stay on the island without leaving for a few days. Also if you’re looking for a party this place is definitely not for you. Everything closed at 9/9.15, this wasn’t an issue for us but for others it could be. Pool area relaxing. Seeing the wallabies and yellow crested cockatoos roaming free was lovely.
Stayed 3 nights in Jan 2025

8/10 Good

kevin

Traveled with partner
A pleasant budget stay
Stayed 2 nights in Jan 2025

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belle escapade

Dépaysement total dans un contexte tropical, seule déception les jelly-fish dans la mer mais l’hôtel ne peut rien y faire et met à notre disposition des wetsuit. Personnel très attentionné, la nourriture et les cocktails sont délicieux
Stayed 3 nights in Jan 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife & I escaped the rat race to spend 4 nights at Palm Bay Resort, Long Island to celebrate our upcoming 50th birthdays. From the moment we arrived we were made to feel welcome by the staff. We were allocated a lovely Ocean View Bure overlooking the turquoise water in the bay. The food in the restaurant was incredible and we were amazed to hear that the Chefs are both very young…… I hope they keep them as they are immensely talented. Happy hour in the Sunset Bar every night was just wonderful with a good variety at very modest prices ($16 during happy hour). The staff were delightful and always up for a chat (Jade & Lacey were so good to us). Most importantly the Resort encouraged you to switch off from the outside world (no TV’s, no WiFi) & reconnect with loved ones…… so refreshing in this digital age! Overall, we can’t recommend this experience highly enough. We loved our time at Palm Bay Resort & have both hit 2025 refreshed & recharged.
Stayed 4 nights in Jan 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms
Stayed 2 nights in Jan 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kathryn

Stayed 3 nights in Dec 2024

10/10 Excellent

Malak

Traveled with family
Liked: Staff & service, amenities
Palm Bay Resort, located in the stunning Whitsundays on Long Island, offers surreal views and a peaceful atmosphere. I recently spent 7 days there with my son and loved the convenient location, just a 15-minute water taxi ride from Airlie Beach. While the serene setting is perfect for relaxation, the lack of activities on the island made it less engaging for my active teenager. The food was excellent, but I was disappointed that housekeeping wasn’t done daily. This resort has great potential to become a top destination if the villas were refurbished and more activities were introduced to enhance the guest experience.
Stayed 5 nights in Dec 2024

10/10 Excellent

Steven James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a delight to stay in paradise at the Palm Bay resort. A must location to anyone who likes relaxation, beautiful scenery and wonderful service in all fields. 5 out of 5
Stayed 7 nights in Dec 2024

10/10 Excellent

Anne-marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heaps of friendly staff to help you out, Great dinning. Beautiful and quiet. You could do as little or as much as you wanted whilst on the island. Gorgeous seating options everywhere. Pool side bar and pool heaps of room for everyone. Would definitely recommend to friends and family.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kieran Ayron

Liked: Cleanliness, staff & service, property conditions & facilities
Very great island to get away for a few days and unwind I didn't want to leave definitely would love to come back again
Stayed 6 nights in Dec 2024