Ratings based on 1,072 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted May 3, 2024 on Expedia
Staff was very helpful on tour and dining information
by A verified traveler
Posted May 3, 2024 on Expedia
amazing ship and would stay again. so happy i finally got to see this place in person. didn’t get any proof of spirits though. definitely felt like we weren’t alone im the boiler room. guess spirits didn’t wanna talk.
by A verified traveler
Posted May 2, 2024 on Expedia
We enjoyed our stay at the Queen Mary with its quaint atmosphere. It was the perfect place to stay if heading out on a cruise with Carnival cruise line as it is waking distance.
We had a great time out with friends at the restaurants on board. We also loved the free bus located next to the Queen Mary’s parking lot. It provided many stops including Long Beach seaside where there were many fun shops and restaurants to visit. Overall it was an excellent adventure and must for everyone do discover.
by A verified traveler
Posted May 2, 2024 on Expedia
We enjoyed our stay! Only bummer was trying to use cash at the shops then being told card only. My son was trying to use his birthday cash. We hope to see an online store in the future.
by A verified traveler from Renton
Posted May 2, 2024 on Expedia
Very expensive, but great history.
Comment from Hotel Management
May 2, 2024 by Customer Service, Hotel Management
Mike, it's great to hear you appreciated the nuanced history on display at Hotel Queen Mary. We understand your remarks about the pricing, and while we strive to offer an experience reflective of our rates, we do appreciate your perspective. We look forward to the opportunity of welcoming you back.
by A verified traveler
Posted May 1, 2024 on Expedia
An entirely unique and unforgettable experience that made us feel like we'd been transported back in time. Loved the untouched decor and details of this grand old ship. Truly felt like a night at the museum with the opportunity to roam the halls on all the decks and get a sense of what a historical voyage might have been like. The only issue we had was the noise: the rooms have paper-thin walls and vents in the doors which conduct any sound in the hallways or nearby rooms. Luckily we only stayed one night, so we tolerated the noise, but wouldn't want to book a longer stay.
Comment from Hotel Management
May 2, 2024 by Customer Service, Hotel Management
Kathryn, it's wonderful to hear your stay at Hotel Queen Mary was characterized by its distinctive charm and historic ambiance. Your experience exploring the intricacies of such an iconic landmark resonates with the sense of wonder and nostalgia we aim to provide. We regret to hear about any lingering commotion that may have impacted your stay. For future visits, please consider sharing your preference for a quieter room with our team members. They will be more than willing to accommodate you to ensure a pleasant, noise-free experience. Thank you for taking the time to share your thoughts and we look forward to welcoming you back in the future.
by A verified traveler
Posted May 1, 2024 on Expedia
Alway love visiting the queen mary.
See something new each time.
Comment from Hotel Management
May 2, 2024 by Customer Service, Hotel Management
Lori, your consistent loyalty towards Hotel Queen Mary is marvelous! We're exhilarated to know that each visit to us provides you with new experiences. Thank you for sharing these kind words. Our team eagerly awaits your next discovery-filled journey with us.
by A verified traveler
Posted May 1, 2024 on Expedia
Staff was extremely friendly and charming. Had beautifully maintained historic rooms. The Observation Bar was a pleasant experience.
Comment from Hotel Management
May 1, 2024 by Customer Service, Hotel Management
Raymond, thank you for choosing the Hotel Queen Mary. We're delighted to hear our wonderful team members left such a positive impression with their friendliness. We're also happy you appreciated our well-preserved historic rooms. Your positive remarks about the Observation Bar are much appreciated too. We eagerly look forward to welcoming you back for another remarkable experience.
by A verified traveler
Posted May 1, 2024 on Expedia
I love the history and artifacts
Comment from Hotel Management
May 1, 2024 by Customer Service, Hotel Management
Vanessa, we are thrilled to hear that you enjoyed the rich heritage and treasured relics at Hotel Queen Mary. We take pride in preserving our unique history for all our esteemed guests. It was an honor hosting you, and we look forward to your next visit.
by A verified traveler
Posted Apr 30, 2024 on Expedia
It was my first time and i honestly enjoyed my stay.
Comment from Hotel Management
May 1, 2024 by Customer Service, Hotel Management
Oscar, thank you for sharing your first experience with us. We're delighted that you thoroughly enjoyed your time at Hotel Queen Mary. We are excited to welcome you back for another memorable experience.