City Hotel Derry

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Hotel Derry

Front of property
Indoor pool, sun loungers
Superior Room, 1 Double Bed | Hypo-allergenic bedding, blackout drapes, bed sheets
Front of property - evening/night
Superior Room, 1 Double Bed | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Pool
  • Gym
    Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
Queens Quay, Derry, Londonderry, Northern Ireland, BT487AS
  • Guildhall
    3 min walk
  • Tower Museum
    4 min walk
  • The Nerve Centre
    5 min walk
  • Londonderry (LDY-City of Derry)
    29 min drive

Room options

Family Room (Double & Single)

  • 182 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Twin Room, 2 Twin Beds

  • 181 sq ft
  • Sleeps 3
  • 2 Twin Beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 181 sq ft
  • Sleeps 3
  • 1 Double Bed

Family Room

  • 188 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Double Bed

  • 187 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Double Room, Accessible Bathtub

  • Sleeps 3
  • 1 Double Bed

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About this property

City Hotel Derry

4-star Londonderry hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a conference center are onsite.
City Hotel Derry offers 158 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, City Hotel Derry provides a steam room and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 3842 square feet (357 square meters) include a conference center. This eco-certified hotel also offers barbecue grills, a vending machine, and tour/ticket assistance.

City Hotel Derry is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Thompsons - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Coppins Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per day); discounts available
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coppins Bar
  • Thompsons

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (3,842 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On a river
  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (91 inch wide door)
  • Front entrance ramp
  • Raised toilet seat (20 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

City Hotel
City Hotel Derry
Derry City Hotel
Hotel Derry City
City Hotel Derry Londonderry
The City Hotel Derry
City Derry Londonderry
City Hotel Derry Hotel
City Hotel Derry Londonderry
City Hotel Derry Hotel Londonderry

City Hotel Derry Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 553 out of 1046 reviews" "
Rating 8 - Good. 331 out of 1046 reviews" "
Rating 6 - Okay. 109 out of 1046 reviews" "
Rating 4 - Poor. 35 out of 1046 reviews" "
Rating 2 - Terrible. 18 out of 1046 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Alin

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Ray

Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the city centre.
Stayed 1 night in Aug 2024

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel Small underground parking Nice breakfast Nice pool for kids
Stayed 1 night in Aug 2024

6/10 Okay

Philomena

Traveled with family
Liked: Cleanliness, staff & service
Derry City hotel is located in a beautiful area of the city. Its a min's walk from peace bridge, shops & Dining. Food is lovely in the hotel.. My only fault would be that when we go to the room to relax they always put us in a room without the view,, ie (wall facing wall!)in a beautiful city, but I understand that this isn't always possible.😊
Stayed 2 nights in Aug 2024

10/10 Excellent

Dermot

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

deirdre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like breakfast on second morning along with other guests queing had to wait far too long for food being replaced i.e. Bacon, eggs, potatoe bread, was not impressed. If booking again will book room only had to wa
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice frendly helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bronagh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely staff and nice food
Stayed 1 night in Aug 2024

10/10 Excellent

Finbar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed every minute at the city hotel staff were very friendly nothing is too much for them.Food is excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our break in Derry and definitely recommend the City Hotel. Marked down only because the leisure facilities and pool weren’t available during our stay as looked forward to a swim each morning. That aside the hotel is in a perfect location for exploring the city and its fascinating history, and staff were friendly and helpful. Breakfast was amazing and loved the fact that the toast was made as your breakfast was dished up, without having to manoeuvre a toast machine that had its settings moved with every user. 🌟🌟🌟🌟🌟
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blanket ban on getting into room early despite being ready. Being told that rooms may not be ready til after 3
Stayed 1 night in Aug 2024

6/10 Okay

Klarna

Traveled with family
Liked: Room comfort
Room was good only down side i found was the food it wasnt the best
Stayed 2 nights in Aug 2024

8/10 Good

Martin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunday carvery was beautiful good variety and very pleasant staff Swimming pool was a lovely addition to the hotel
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Traveled with group
Liked: Cleanliness, staff & service
⁹booked this hotel as myself 2 friends have disabilities.on arrival told pool was closed for maintnance they didnt know when would reopen! Thats only readon i booked for us over 60 ladies to use pool! On checkout 2 days later still closed! Breakfast queue to get a seat was 10 mins standing then another 10 mins for Buffet! Very disapointed on check out wernt asked was all ok.wont be back again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Dermot Mc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dermot mccullagh
Stayed 1 night in Jun 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ulster tour stop 3
Decent enough hotel didnt get around to using the pool, sraff were great and welcoming
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service. Lovely staff. Overall great place to stay!
Stayed 1 night in Aug 2024

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Central location
City Hotel was very central , busy hotel with a buzz about it. Service was plesant although slow at times perhaps not enough staff at the very busy bar & lobby areas . We were able to get parked the first night in the free parking provided by the hotel. However when we returned the second evening the hotel parking was full and we had to use the pay carpark nearby. There was a misunderstanding regarding the hotel stamping the parking ticket before we got our car from the paid parking. The hotel was unable to assist with reducing the paid parking fee was disappointing as we choose the hotel because it said parking onsite...
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
The entertainment at the weekend was brilliant especially the group on Saturday night, they where fantastic and Gerry I think that was his name , he was so helpful and welcoming, handling our luggage and was so helpful, friendly, totally amazing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Brian

Stayed 1 night in Jul 2024