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West Cromwell Hotel

2.5 star property

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Photo gallery for West Cromwell Hotel

Front of property
Hair dryer, towels
Interior
Front of property
Iron/ironing board, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Earls Court, London, England, SW5 9QS
  • Kensington High Street
    ‪8 min walk‬
  • Natural History Museum
    ‪3 min drive‬
  • Hyde Park
    ‪4 min drive‬
  • London (LGW-Gatwick)
    ‪53 min drive‬

Room options

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi

Twin Room

7.4 out of 10
Good
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Iron/ironing board, free WiFi

Double Room

8.4 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quad Room

Quad Room | Iron/ironing board, free WiFi

Quad Room

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Iron/ironing board, free WiFi

Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi

Single Room

8.0 out of 10
Very good
(7 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

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The price is $258 total
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About this property

West Cromwell Hotel

Hotel in London City Centre
This hotel features concierge services, a 24-hour front desk, and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite.
West Cromwell Hotel offers 21 accommodations with coffee/tea makers and hair dryers. 19-inch flat-screen televisions come with digital channels. This London hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
West Cromwell Hotel features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. This London hotel also offers express check-in, express check-out, and a front-desk safe.

West Cromwell Hotel has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

Property is also known as

West Cromwell
West Cromwell Hotel
West Cromwell Hotel London
West Cromwell London
West Cromwell Hotel London, England
Hotel West Cromwell
West Cromwell Hotel Hotel
West Cromwell Hotel London
West Cromwell Hotel Hotel London

West Cromwell Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 72 out of 345 reviews
Rating 8 - Good. 136 out of 345 reviews
Rating 6 - Okay. 72 out of 345 reviews
Rating 4 - Poor. 33 out of 345 reviews
Rating 2 - Terrible. 32 out of 345 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Argeseanu

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Carmen

Stayed 1 night in Feb 2025

2/10 Terrible

Maria

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Very noisy, could hear all traffic and noises from outside the building, could not sleep!!
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quite. Good front desk staff. My room was tiny but the shower was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tesfamariam

Stayed 1 night in Feb 2025

10/10 Excellent

Cheng hung

Stayed 1 night in Feb 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London visit

A nice hotel, conveniently located to the underground, shops and restaurants. My room had everything I needed, and was cleaned every day. Friendly staff. Highly recommended.
Stayed 2 nights in Jan 2025

6/10 Okay

Kabita

Stayed 2 nights in Jan 2025

6/10 Okay

Michaela

Stayed 1 night in Dec 2024

10/10 Excellent

tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 will definitely stay again

For a cheap hotel it was great for our family close to buses and trains and food and the staff were amazing and so helpful and nice
Stayed 4 nights in Nov 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic, but clean, safe area and easily found.
Stayed 3 nights in Oct 2024

8/10 Good

Ronald

Business traveler
Liked: Room comfort

Solo traveller

Hotel has a lift. Room was very basic. Room has a fridge which was handy. Bathtub felt a bit unstable.
Stayed 2 nights in Oct 2024

8/10 Good

Adeeba

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very basic room , was very warm no aircon .. but did the job for the night
Stayed 1 night in Oct 2024

8/10 Good

Annmarie

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Clean comfortable bed 3 ladies travelling a quad room plenty of room around bed friendly staff shame it is bed only breakfast would have been great
Stayed 1 night in Oct 2024

4/10 Poor

Sarah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It’s extremely basic, we got given a room that was right behind reception (which is 24hrs) so we’d hear people coming and going.
Stayed 3 nights in Sep 2024

8/10 Good

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to tube. Great bathroom.
Stayed 2 nights in Aug 2024

6/10 Okay

Sally

Liked: Cleanliness
Disliked: Property conditions & facilities
The place was fine. Obviously it was small, but they didn't need to be so shockingly cheap on the little, but important, things to have in the room like firm (not flimsy) plastic hangers, having a little shelf in the shower so you can put your shampoo/soap there, and a towel that will wrap all the way around you. They really don't need to be so cheap on these things. At least the window curtains were opaque which is important in London when it gets light so early in the morning.
Stayed 5 nights in Jul 2024

10/10 Excellent

Nancy, Tohatchi

Traveled with group, Traveled with family
Liked: Amenities
Very clean and spacious.
Stayed 1 night in Jul 2024

2/10 Terrible

Anahita

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: clean, comfortable accommodation in walking distance of many restaurants and London museums. Friendly & helpful staff who looked after our bags after checkout. Issues: patchy wifi
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Staff was awesome. Room was good, TV was tiny and the bed wasn’t as comfortable as we would’ve liked. Would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Jonathan, Airdrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay here. Staff very friendly
Stayed 1 night in May 2024

2/10 Terrible

Amy

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs; refusal to take responsibility. I am covered in at least 10 bed bug bites from staying in room 10 (ironic I know). No apology or refund as no complaint made during the stay. This was a quick stop overnight for a work trip and I left early the next morning. Bed bug bites can take days to appear so I didn’t notice them until I was already at work and away from the property. Please as a bare minimum deep clean the rooms if you’re not going to refund your guests for poor hygiene
Stayed 1 night in Apr 2024