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Thistle London Heathrow Terminal 5

3.5 star property

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Photo gallery for Thistle London Heathrow Terminal 5

Airport shuttle
Reception
Airport shuttle
Lobby lounge
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Thorpe Park
    ‪11 min drive‬
  • Windsor Castle
    ‪11 min drive‬
  • LEGOLAND® Windsor
    ‪15 min drive‬
  • London (LHR-Heathrow)
    ‪5 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room

  • 431 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Double Room, 1 King Bed

  • 182 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Double Room, 1 King Bed with Sofa bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room

  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe King Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive King Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive King Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Sofitel London Heathrow

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (4317)
$225 nightly
The price is $225 total
includes taxes & fees
Sofitel London Heathrow

About this property

Thistle London Heathrow Terminal 5

3.5-star hotel in Heathrow Villages
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 3.5-star property consist of a business center, 11 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 5490 square feet (510 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Thistle London Heathrow Terminal 5 is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Aviator Sports Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
Aviator Sports Bar - This bar specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 18 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (5,490 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.50 per person
  • Uncovered self parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 973 out of 2527 reviews
Rating 8 - Good. 916 out of 2527 reviews
Rating 6 - Okay. 369 out of 2527 reviews
Rating 4 - Poor. 136 out of 2527 reviews
Rating 2 - Terrible. 133 out of 2527 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good stay and clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean, somewhat old feel to this hotel. Room was adequate if a little small. Breakfast was good and servers were very helpful. Would have liked a shuttle to the airport instead a £8 pod that takes less than 2 minutes.
Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Susanna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bar manager helped resolve some issues with our food and really made the issue less stressful on my husbands birthday
Stayed 1 night in Feb 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Vaughan

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice place for an airport Hotel. There is a monorail Pod that zips you to the terminal for $8, from there, lots of options to get to downtown London. The breakfast buffet is a really good value. For variety, you can walk .5 mile toward Heathrow for more food/restaurant options, including McDonalds and an Asian restaurant, Or walk 1.5 miles to a place called 3 Magpies.
Stayed 12 nights in Feb 2025

6/10 Okay

Lawrence, Leek

Liked: Cleanliness, staff & service
The hotel is very functional with a dormitory feel to the rooms layout, service was good A major shock was the surcharge of £8 to use the five minute POD ride, something that needs to be factored in with the room rate
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to locate and get to Also handy that it's right across the road from Heathrow airport. Room size is perfect and kept very clean. Staff are very professional about their job by being friendly and helpful. Food quality and service is very good with great options on the menu. Overall a pleasant hotel to stay in and very good if you are looking to stay near Heathrow.
Stayed 7 nights in Feb 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
A tad cold, managed to fool the system into heating up properly. Caught the Pod to T5, a complete rip off and should be provided free! Apart from those two niggles everything else was good.
Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

christopher, Kidlington

Traveled with group
Liked: Staff & service, amenities
The twin room I booked was inappropriate, It was basically a double bed with the mattress turned, I complained to reception and the happily changed the room FOC to a family room! No issues with the room but wasn’t happy about the size and zero distance between beds
Stayed 1 night in Feb 2025

6/10 Okay

Paul

Liked: Cleanliness

Needs refurbishment

Hotel shabby, rooms clean but very basic. Shower head too low so unable to wash hair without crouching down.
Stayed 1 night in Feb 2025

8/10 Good

Maureen

Liked: Property conditions & facilities
It was conveniently near the terminal. Pod system is amazing. Check in and out was easy. Only negative was no lift and the price of wine.
Stayed 1 night in Mar 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best place for terminal 5

This is the place to stay for Heathrow terminal 5. Nice restaurant and bar. Great breakfast and a patio overlooking outbound flights which was fun to watch. Room was nice and quiet, great bath and shower and tea making facilities and an easy trip on pod to terminal 8 pounds. No elevators so if you struggle with steps to restaurant it wouldn’t be for you. But I was impressed. Staff were great!
Stayed 1 night in Mar 2025

10/10 Excellent

Mrs Marie J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay for early flight

Excellent location for Terminal 5 Heathrow, regular service bus, 4 mins, stop just outside hotel. Convenient and cheap! Really comfy beds and quilts, AND the added pleasure of a bath. Pleasant meal in Aviator Restaurant, but watch out for added “service” charge.
Stayed 1 night in Mar 2025

8/10 Good

Linda

Stayed 1 night in Dec 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, room comfort

Love the pod

Convenient and reasonably priced. I like the pod, the view and the bar. Frequently stop here before or after Heathrow flights. Would recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really easy and convenient for flying from Heathrow Terminal 5 staff were friendly and hotel nice and clean will definitely book again
Stayed 1 night in Jan 2025

6/10 Okay

Iain

Liked: Cleanliness, staff & service
Our deluxe room was definitely not deluxe. Not sure what the standard rooms are like. Whole place needs a good re decoration and new carpets. Shame as it is easy to get to and from the terminal
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value airport hotel handy for T3

We found this hotel to be very reasonably priced and felt like great value. The staff were friendly and helpful and the room was very clean and tidy with a big comfortable bed. There's a shop for drinks and snacks by reception or you can go to the bar/restaurant upstairs which offers views of the runways. We didn't try the food but had a drink and it appears the bar is open until midnight every day so a nice spot for a nightcap. The self driving pods were a fun way to get to and from the terminal too
Stayed 1 night in Feb 2025