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Thistle London Heathrow Terminal 5

3.5 star property

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Photo gallery for Thistle London Heathrow Terminal 5

Airport shuttle
Lobby lounge
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Windsor Castle
    ‪11 min drive‬
  • LEGOLAND® Windsor
    ‪13 min drive‬
  • Thorpe Park
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪12 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • 431 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

  • 182 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Double Room, 1 King Bed with Sofa bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Interior

Sofitel London Heathrow

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (4260)
The price is $268
per night
$321 total
includes taxes & fees
May 9 - May 10
Sofitel London Heathrow

About this property

Thistle London Heathrow Terminal 5

3.5-star hotel in Heathrow Villages
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 3.5-star property consist of a business center, 11 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 5490 square feet (510 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Thistle London Heathrow Terminal 5 is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Aviator Sports Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
Aviator Sports Bar - This bar specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 18 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (5,490 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Uncovered self parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 923 out of 2433 reviews
Rating 8 - Good. 885 out of 2433 reviews
Rating 6 - Okay. 357 out of 2433 reviews
Rating 4 - Poor. 133 out of 2433 reviews
Rating 2 - Terrible. 135 out of 2433 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Katrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Linnea

Liked: Cleanliness
Not as convenient as I had hoped for catching our early morning flight but not bad and the price was right.
Stayed 1 night in Jan 2025

6/10 Okay

Darren

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Colin

Stayed 1 night in Dec 2024

8/10 Good

Nicola

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not really within easy walking distance of terminal 5, but ok with buses.
Stayed 1 night in Jan 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service
Good value for money.
Stayed 1 night in Jan 2025

6/10 Okay

Michelle

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our best visit so far

This is the 3rd time we have stayed at the Thistle and by far the best. We stayed in room 672 which is a suite and was huge, with 2 separate rooms and decent bathrooms. We ate in the bar but didn't go for the breakfast. And of course, the viewing area for the airport was fully open allowing us to spot planes, which is why we visited the hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities

NO HOT WATER AT THE HOTEL

I stayed at this property and when I went to shower we did not have any hot water.
Stayed 1 night in Dec 2024

8/10 Good

klila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access from LHR. the staff was friendly, efficient and caring.
Stayed 1 night in Jan 2025

10/10 Excellent

Nathan

Stayed 1 night in Jan 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good pre flight hotel stopover

Overnight pre flight stay Excellent view of airport from restaurant and bar Friendly staff
Stayed 1 night in Jan 2025

6/10 Okay

Andrew

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

stuart

Liked: Cleanliness
Property looking a little tired, great for getting to Heathrow though using the pods, albeit quite expensive
Stayed 1 night in Jan 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mmmm

Nice stay but very expensive for the pods and the shop in reception is ao over priced
Stayed 2 nights in Jan 2025

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option near the airport; staff is very accommodating.
Stayed 1 night in Jan 2025

8/10 Good

Gamal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy stay

Comfortable
Stayed 1 night in Dec 2024

6/10 Okay

Magali

Stayed 1 night in Jan 2025

6/10 Okay

Marios

Traveled with family and small children
Liked: Cleanliness, staff & service
The stay was ok. We had to talk a lot through the very long corridors to get to the room (they were also cold), we asked for a baby cot which took ~1 hour to get (they were looking for it). Staff was friendly and nice. Breakfast was ok.
Stayed 1 night in Jan 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for overnight stay

Great hotel for overnight stay when flying the following morning. Particularly like the runway view from the bar and restaurant, ample car parking and quietness of the room
Stayed 1 night in Jan 2025

8/10 Good

Ruth

Liked: Staff & service, room comfort

Tired but mostly good

My room still had an empty wine bottle by the bed from the guest before, the bathroom door was 2cm from the toilet and was very small. The bed was clean and comfy This hotel never has plugs by the bed Service is amazing Food crazy expensive but tastes good
Stayed 1 night in Jan 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Nathan, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

BEVERLEY

Liked: Cleanliness, staff & service
Noise between rooms a problem, you expect alongside runway for there to be noise until planes stop flying but you can hear everything either side of rooms too.
Stayed 1 night in Jan 2025