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The Tower Hotel

4.0 star property

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Photo gallery for The Tower Hotel

Exterior
Outdoor banquet area
Outdoor banquet area
2 bars/lounges
2 restaurants, lunch, dinner served; local and international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Gym

Explore the area

Map
St Katharine's Way, London, England, E1W 1LD
  • Tower of London
    ‪2 min walk‬
  • Tower Bridge
    ‪3 min walk‬
  • The Shard
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪61 min drive‬

Room options

View all photos for Sleeper Double Room

Sleeper Double Room | Premium bedding, in-room safe, desk, laptop workspace

Sleeper Double Room

  • 107 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Double Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Limited View

Standard Twin Limited View | Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Limited View

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, with Bridge View

Standard Twin Room, with Bridge View | Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room, with Bridge View

  • 172 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, with Bridge View

Standard Double Room, with Bridge View | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, with Bridge View

  • 172 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double, with Bridge View

Executive Double, with Bridge View | Premium bedding, in-room safe, desk, laptop workspace

Executive Double, with Bridge View

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Limited View

Standard Double Limited View | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Limited View

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Tower Hotel

Hotel in London City Centre
2 restaurants, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a business center are onsite. Housekeeping is available on request.
The Tower Hotel offers 801 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities consist of a business center and 18 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

The Tower Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Vicinity - This restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
VU from the Tower - This brasserie specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lawn - This bar serves light fare only. Open select days.
Starbucks - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (GBP 29 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 22 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Starbucks
  • The Lawn
  • Vicinity
  • VU from the Tower

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 18 meeting rooms
  • Business center

Outdoors

  • Firepit
  • Terrace

Accessibility

  • No elevator
  • Thin carpet in room

More

  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 22 per person
  • Covered self parking fee: GBP 29 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Guoman hotel Tower
hotel Tower Guoman
Tower Guoman
Tower Guoman hotel
Tower Guoman hotel London
Tower Guoman London
Tower hotel Guoman
Tower Hotel London
Tower Hotel
The Tower Hotel London
The Tower London, England
London The Tower
The Tower Hotel Hotel
The Tower Hotel London
The Tower Hotel Hotel London

The Tower Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 3438 out of 7317 reviews
Rating 8 - Good. 2084 out of 7317 reviews
Rating 6 - Okay. 1031 out of 7317 reviews
Rating 4 - Poor. 450 out of 7317 reviews
Rating 2 - Terrible. 314 out of 7317 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Steve

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Valentina, Port Washington

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel claims to be 4 stars but feels like 2. I booked a bridge-view room 6 months ago but was told views aren’t guaranteed. The room smelled bad, the carpet was musty, and there was trash on the floor. The bathroom had mold, chipped walls, and broken fixtures. It was impossible to do my makeup as the room was dark and the makeup mirror was broken. We asked for water multiple times but no one ever came. Basic amenities were missing, and staff was unresponsive. Definitely not worth the price.
Stayed 2 nights in Dec 2024

2/10 Terrible

Vladimir

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Claire

Traveled with family
Liked: Staff & service
Good location but hotel needs investment. Rooms feel dated
Stayed 1 night in Dec 2024

4/10 Poor

Naweera

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel was not worth how much I paid for it. The view of Tower Bridge was nice, but that’s about it. The staff were not friendly and were very stuck up. The room was outdated, which is fine. I’m not sure why they put a single person in a room with a cot that basically just took up space and it was difficult to get to the window for the view because of this. The shower flooded the bathroom. All the electrical outlets were on the opposite side of the bed. Not a big deal, but an inconvenience for those who like having their phones close to them. I had to wear my coat while I was in the room because you cannot adjust the thermostat. It was freezing in my room and anytime I went down to talk to the front desk, there was a massive line so, for 2 nights, I just dealt with it. The comforter on the bed is VERY thin and did not help with the temperature issue.
Stayed 2 nights in Dec 2024

8/10 Good

Marilyn

Liked: Cleanliness
Stayed 8 nights in Oct 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nigel

Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
😍😍😍
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base! Fab view, lovely hotel.
A great find! We booked this hotel as part of a big birthday weekend celebration with activities at the O2 and the Shard and was a good base location wise. The Thames Clipper (uber boat) was a great way to get to and from the O2 and drops you right outside the Tower of London. The hotel itself - I did the self check in at around midday as we went to drop our bags with the Concierge. The room number was allocated there and then and it made things much easier when we returned around 5pm for the key. We had a fab view of the tower and actually spent the evening after dinner and a walk round the Christmas markets sat with a cuppa watching the world go by. Very relaxing. The room I found to be of a high quality and the beds were very comfortable. We slept from 11pm to 9am! The blackout curtains and the thick walls definatley helped with this lol! I was a tad worried as I had read that rooms were a bit tired and things but I was pleasantly surprised. A nice touch was the option for a night light in the bathroom overnight. There are 4 lifts in the main bank and then another single lift round the corner. The lifts were a tad slow but they are of a decent size. There is a Starbucks in the lobby and there is also a self service little shop with a variety of items. There is also the option for guests to use a Fitness First gym nearby. We didn’t eat in Vicinity or the Alpine Lodge but they looked very good and inviting. I would happily return to this hotel :)
Gingerbread house in lobby
View from room
Twin room
Bathroom with products
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 3 nights in Dec 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Dated Hotel in a Great Location
The two main plus points for this Hotel are the staff and the location. All the staff we encountered during our stay whether at Reception or Breakfast Dining Room, were brilliant. Very helpful and are a credit to the hotel. The location is great, next to Tower Bridge, Tower of London and a 5-10 minute walk from Tower Hill Tube and DLR stations. Have to say on the downside, the Hotel is quite dated being about 50 years old. The rooms especially are in need of modernizing as they fall behind the likes of Premier Inn, Hampton by Hilton or Travelodge. Our room was small and although clean, in the bathroom the hand soap dispenser fell off the wall as did the towel rail. Unfortunately for most of our three day stay one of the four lifts was out of order, anyone staying here needs to allow extra time for going up and down in the lifts as they are not quick.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in perfect location
View from our room
Reception
View from spiral stairs in reception
View from room
Stayed 1 night in Dec 2024

6/10 Okay

Mohammed

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Troy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria, Penal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to tower bridge.beautiful view, restaurants. Very friendly
Stayed 6 nights in Dec 2024

8/10 Good

Katiuska, Highlands Ranch

Stayed 1 night in Dec 2024

8/10 Good

Neil

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Excellent hotel and great location for London. The best views of tower bridge. Rooms are now a little tired a could do with a face lift. Still very good but just tired. Breakfast is good. Staff very friendly. Clean, tidy. Plenty of restaurants in and around. Again, best view of the tower bridge you will ever have. Still a good 4 star but rooms are getting past their prime.
Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Stayed 3 nights in Nov 2024

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was great. We were able to to check in early
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Xmas get away. Pleasently surprised
Rather apprehensive of what hotel.would be like due to reviews. However arrived and smooth booking in. Had rang a few weeks before to ask if it would be possible for a twin room due to change in circumstances. Told it would be at the discretion of staff on arrival. We were late arriving so I didn't expect it to have been carried out. Very surprised. Twin room with a fantastic bridge view. The room it self is very much like a Travelodge/premier inn. You are paying for the bridge view. We also discovered that this wasn't best location for our travel itinerary. However if you are visiting Tower bridge, tower of life ndon and HMS Belfast so close. We had food just across the bridge in weather spoons be aware noisy and watch for bag snatches and phones especially . Security in pub though. On departure I enquired about the mini bar/fridge and told it was complimentary and we could go back to the room if we wanted and take what we wanted. (Wish we had known earlier as a can of coke was £2.50+. Must have been 4 cans and 2 bottles of water. Also when you are looking for tea facilities they are in a cupboard bit on view. An expresso maker is on the dressing table . Can't really fault the hotel staff. Seemed friendly, did witness alot of disgrunpled people though arguing with staff. We enjoyed our stay.
Stayed 1 night in Dec 2024

8/10 Good

Kavitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily cleaning of the room could be stepped up as I observed that hair left on the toilet flooring was not cleaned up thoroughly. Replenishment of the mini bar was not consistent. Changing of the towels could be better, sometimes, not a full set was given. A change of bath robes were not given.
Stayed 10 nights in Dec 2024