The Tower Hotel, London

4.0 star property

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Photo gallery for The Tower Hotel, London

Exterior
2 restaurants, lunch, dinner served; local and international cuisine
Outdoor banquet area
2 bars/lounges
Outdoor banquet area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Parking available
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
St Katharine's Way, London, England, E1W 1LD
  • Tower of London
    ‪2 min walk‬
  • Tower Bridge
    ‪3 min walk‬
  • HMS Belfast
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪61 min drive‬

Room options

Sleeper Double Room

8.0 out of 10
Very good
(83 reviews)
  • 107 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Limited View

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, with Bridge View

8.0 out of 10
Very good
(107 reviews)
  • 172 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, with Bridge View

8.4 out of 10
Very good
(206 reviews)
  • 172 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

Executive Twin Room

8.4 out of 10
Very good
(10 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Double Room

7.8 out of 10
Good
(15 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

8.2 out of 10
Very good
(239 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

8.2 out of 10
Very good
(166 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Double, with Bridge View

8.0 out of 10
Very good
(17 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Family Room

7.8 out of 10
Good
(61 reviews)
  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Limited View

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Tower Hotel, London

Hotel in London City Centre
2 restaurants, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a business center are onsite. Housekeeping is available on request.
The Tower Hotel, London offers 801 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities consist of a business center and 18 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

The Tower Hotel, London is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Vicinity - This restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
VU - This brasserie specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lawn - This bar serves light fare only. Open select days.
Starbucks - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (GBP 29 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 22 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Starbucks
  • The Lawn
  • Vicinity
  • VU

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 18 meeting rooms
  • Business center

Outdoors

  • Firepit
  • Terrace

Accessibility

  • No elevator
  • Thin carpet in room

More

  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 22 per person
  • Covered self parking fee: GBP 29 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

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The Tower Hotel, London Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 3120 out of 6724 reviews
Rating 8 - Good. 1900 out of 6724 reviews
Rating 6 - Okay. 974 out of 6724 reviews
Rating 4 - Poor. 425 out of 6724 reviews
Rating 2 - Terrible. 305 out of 6724 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing it was our 5th wedding anniversary and we were made to feel very welcome
Stayed 1 night in Nov 2024

6/10 Okay

Sonya

Traveled with family
Disliked: Staff & service, amenities
After arriving from a 16 hour travel, our room wasnt ready. We finally got a room at 8 pm. It made out traveling day extra exhausting and stressing.

8/10 Good

James

Stayed 1 night in Nov 2024

8/10 Good

Miranda

Need bathroom article for use, shower cap, small size towels. Staffs kindly & friendly
Stayed 4 nights in Nov 2024

6/10 Okay

Dj

Traveled with partner
Disliked: Staff & service
The hotel is in a good area, in walkable distances for restaurants and attractions but saying that the staff some of them are not friendly or helpful at all, also evn if you been accepted to check out late instead of 11o'clock normal check out , the cleaner comes and knock on your door even if you have the DO NOT DISTURB LIGHT ON. even when you tell them I'm checking out later they still come again in half an hour and that is annoying as you don't get to rest properly. I don't understand why they don't have a system which cleaners will be able to see the check out times for each room
Stayed 1 night in Nov 2024

2/10 Terrible

Rabia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Service was good but they need to update there rooms very old and worse beds for sleep fall from the bed twice
Stayed 3 nights in Nov 2024

10/10 Excellent

Gagandeep

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Nov 2024

10/10 Excellent

Lindsey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

June B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Heather

Stayed 1 night in Nov 2024

8/10 Good

Bonnette, West Palm Beach

Liked: Staff & service, property conditions & facilities
Great location
Stayed 6 nights in Nov 2024

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

robert

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Narc

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I loved the Tower Bridge view from my hotel room. At nights the Tower Bridge lid up with lights making this an incredible and gratifying view. It's a safe location to walk by even at nights. The horrifying was that I just went in November and the rooms didn't have heat. I was given 1 heater that wasn't enough and then received another heater. Two made it more comfortable. I highly recommend this hotel but not in Winter or Summer time. No A/C! Buffet Breakfast excellent!! Don't purchase any sightseeing London Tours with the hotel very expensive.
Stayed 8 nights in Nov 2024

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location absolutely wonderful!
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel overall
Stayed 1 night in Nov 2024

8/10 Good

KRISTINE

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I hope they will consider renovating most of the rooms. They can preserve the style but atleast change most of the furniture and appliance.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantico fantastico!
Fantastic. Executive room was cosy but beautifully appointed, and the extra charge for the bridge view was worth it - especially with Xmas lights and the Shard as a bonus...
Stayed 1 night in Nov 2024

6/10 Okay

Geoffrey

Traveled with family
Liked: Cleanliness, staff & service
Overall very average hotel. The elevator service is not adequate to handle the traffic and it’s routine to have to wait multiple elevators to get up and down to your floor.
Stayed 4 nights in Nov 2024

4/10 Poor

Lorenis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrive to check in, the front desk man never offert breakfast or anything else fpr the hotel. Just chek in and tell me wich number is my room. When I arrive to my room is not what I reserved, the room is big but with no view to the tower bridge. I DONT HAVE TIME TO ASK FOR CHANGEs. I have reservations to go on time. When they clean the room never refill the coffe or change my cup for coffe I used the first day. The trash can dont have bags and when I get back to the room the trash can was on the middle the hallway like if you throwing the can. When I get to take the bath the handle is completed off and the soap holder is just hanging. The door when you close you need make sure your hand is out of the door. The door close like someone throwing the door so hard. For the hotel I pay I think I can have better experience. (I dont have time to switch or ask to change the room I letf super early and get back late. Tired to be ready for next day) Beautiful view outside the hotel and the lobby.
Stayed 3 nights in Nov 2024

8/10 Good

Madeline

Liked: Staff & service, amenities
La caja de seguridad rota y cuarto necesita pintura y acondicionarlo.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Stayed 3 nights in Nov 2024

8/10 Good

Madeline

Liked: Cleanliness, staff & service
El lavamanos no drenaba el agua, necesita algunas mejoras en los cuartos. La vista espectacular!

8/10 Good

Becky

Liked: Cleanliness, staff & service, amenities
Good location. Quiet and really comfortable bed so had a good sleep. Hotel entrance really nice but my room quite dated with over bath shower and portable heater instead of air con/heating which I prefer. Staff were all very welcoming but probably would stick to my usual hotel next time.
Stayed 1 night in Nov 2024

2/10 Terrible

william

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Only real good thing this hotel has going for it is it’s location. It is very close to the tower bridge and Tower of London. Other than that a disappointment for the price we paid. Hotel is showing its age and is due for some upgrades in its rooms. Our bathroom had major leaks in the shower piping which I informed a maintenance person about the first day of our 4 night stay. Never repaired or looked at the entire time we were there. TV kept turning itself off which they finally fixed on the third day with a simple firmware update. And let’s talk elevator’s. Only 2 of the 4 elevators were functioning the entire time we were there. Morning during breakfast and checkout time you would wait 5-10 minutes and when one did finally come it was full. There are other properties in the area I would check out on our next trip. Almost seems this hotel is too big for its management team.
Stayed 4 nights in Nov 2024