The Tower Hotel, London

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Tower Hotel, London

Exterior
2 restaurants, lunch, dinner served; local and international cuisine
Outdoor banquet area
2 bars/lounges
Outdoor banquet area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
St Katharine's Way, London, England, E1W 1LD
  • Tower of London
    2 min walk
  • Tower Bridge
    3 min walk
  • HMS Belfast
    10 min walk
  • London (LHR-Heathrow)
    61 min drive

Room options

Sleeper Double Room

  • 107 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, with Bridge View

  • 172 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, with Bridge View

  • 172 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

Executive Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Double Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Double, with Bridge View

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About this property

The Tower Hotel, London

Hotel in London City Centre
2 restaurants, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center. Housekeeping is available on request.
The Tower Hotel, London offers 801 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities consist of a business center and 18 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

The Tower Hotel, London is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Vicinity - This restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
VU - This brasserie specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lawn - This bar serves light fare only. Open select days.
24-hour room service is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (GBP 29 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 22 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • The Lawn
  • Vicinity
  • VU

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 18 meeting rooms
  • Business center

Outdoors

  • Firepit
  • Terrace

Accessibility

  • No elevator
  • Thin carpet in room

More

  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 22 per person
  • Covered self parking fee: GBP 29 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

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The Tower Hotel, London Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 2715 out of 5881 reviews" "
Rating 8 - Good. 1671 out of 5881 reviews" "
Rating 6 - Okay. 855 out of 5881 reviews" "
Rating 4 - Poor. 377 out of 5881 reviews" "
Rating 2 - Terrible. 263 out of 5881 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Aug 2024

6/10 Okay

Bronwyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff really don’t care and obviously are not interested in helping customers. The concierge staff were amazing. Nothing was too much trouble.
Stayed 2 nights in Aug 2024

8/10 Good

patricia, Redmond

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 2 nights in Aug 2024

8/10 Good

KATHLEEN, LANOKA HARBOR

Liked: Cleanliness
Stayed 7 nights in Aug 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

LAURA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are filthy, Rm 278-giant 4 inch bug on first room no functioning toilet smelled like mild, they offered to change sheets and remove giant worm like bug/slug. I said no. Next room no view (that I paid extra for) 474 that one when tub drained water came up the floor drain. 2 inches of water on floor and I fell. Lovely bruise on my arm from hitting the tub. Oh and door to 474 doesn’t close unless you slam it.. Next room was 289. Opened door and smell of mold hit you in the face. Worse than 273 ( bug room) refused that one. Then got 380 smells clean no mold but no view and they won’t reimburse me for the extra I paid! The air vents are think with black film on them carpet is extremely dirty and 380 has cracks down the walls from ceiling to floor. For Canadian and American citizens do not book this place it is a nightmare staff are rude ignore you customer service is non existent. We arrived at 130 pm from a red eye flight as all North American citizens do. They-refused us into the room. My son just finished summer exams 2 days prior we had been up for Wr hrs. I asked reception and concierge were he could lay dow. We were told STARBUCKS! I offered to pay nope. At 3 pm it is a cattle all of everyone killing hours waiting exhausted. Met other people from USA who were trying to book another hotel because they got in at 8 am. For point of reference I have stayed at motel 6 when driving, this is a lot worse than any motel 6. 3 moves no view no reimbursement
Stayed 4 nights in Aug 2024

4/10 Poor

DEVON

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Look to book elsewhere
Unfortunately, we wouldn’t go back here. We were intrigued by the price and the location but the hotel is in serious need of some upgrades. The aging elevators were constantly broken causing large delays, our bath tub shower barely drained so you were always showering in a large pool of water, our sink was cracked. There is also no mini fridge so be mindful of that for drinks and fruit purchases. We arrived with a booking for 3 and the couch pullout wasn’t made up for us with no bedding or pillows left in the room: housekeeping didn’t clean our room at all (we even had the light on when we left at 830am and returned at 445💯pm). Unfortunately every interaction with staff (maintenance, housekeeping) wasn’t ideal - we had to call twice to have maintenance come and look at shower drain because after first call they just didn’t show up! Concierge was nice and front desk people Seemed fine but I would avoid the hotel. We travelled for 30 days and this was our last stop and the only real poor review I have written.
Stayed 2 nights in Aug 2024

8/10 Good

Hsiao

Traveled with family
Liked: Cleanliness
It is literally next to the bridge! It is an old property but they maintain it well.
Stayed 3 nights in Aug 2024

8/10 Good

Marcia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property very clean and safe easy access to underground. Only problem we had was just not enough lifts especially during peak hours
Stayed 4 nights in Aug 2024

8/10 Good

PAUL

Traveled with partner
Liked: Cleanliness, staff & service
Barely 4 star. Check in is cordial but not really considerate to early guests. Even past Check in time poor service. But over 1hour later We we rescued by a Staff member to find a suitable .... Even then , We do not think itwaz
Stayed 6 nights in May 2024

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. I wasn't so keen on the self service check in screens, it didn’t feel like a warm welcome you'd usually get with a posh hotel. All the staff were lovely. The room and views were amazing. One thing to remember though (minor i know, but worth knowing so you dont make the mistake i did). When you bring a phone charger, bring one with a plug that the wire comes out the side or on top, as mine came out the bottom, but there wasn't room for it between the plug and table. There was only 1 other plug point that i could use, but when there are 2 of you that need to charge your phone its a little annoying.
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great view
View was great. Most TV channels would not play. Bathroom shower had mold in ceiling (see photo). Carpet not do clean. No fridge in room. Elevator is slow.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kailee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view was breathtaking
Stayed 4 nights in Aug 2024

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great appart from dinner in Vicinity ,food was code and blan and frozen for the prices is should be warm and fresh. The service chargers are ridiculous, you should be abloud to give your own tip not it be charged.
Stayed 3 nights in Aug 2024

8/10 Good

Tamara

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location. Beautiful view. Staff, especially restaurant, not great.
Stayed 2 nights in Jun 2024

10/10 Excellent

lucila

Stayed 2 nights in Aug 2024

10/10 Excellent

John D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Loved this hotel! Comfortable and clean with an outstanding view of the Tower Bridge. I would definitely stay here again!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location! The fpod at the restaurants was top knotch and the drinks at the bar were amazing!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location
Stayed 2 nights in Aug 2024

8/10 Good

Phil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2024

2/10 Terrible

Carol

Stayed 2 nights in Aug 2024

8/10 Good

Belinda

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was in a great area. Concierge was very helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Aziza

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful view
Stayed 1 night in Aug 2024