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The Tower Hotel, by Thistle

4.0 star property

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Photo gallery for The Tower Hotel, by Thistle

Exterior
Suite, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace
Outdoor banquet area
Lobby
Family Room | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Gym

Explore the area

Map
St Katharine's Way, London, England, E1W 1LD
  • Tower of London
    ‪2 min walk‬
  • Tower Bridge
    ‪3 min walk‬
  • The Shard
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪61 min drive‬

Room options

View all photos for Sleeper Double Room

Sleeper Double Room | Premium bedding, in-room safe, desk, laptop workspace

Sleeper Double Room

  • City view
  • 107 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Double Bed

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Limited View

Standard Twin Limited View | Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Limited View

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, with Bridge View

Standard Twin Room, with Bridge View | Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room, with Bridge View

  • River view
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, with Bridge View

Standard Double Room, with Bridge View | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, with Bridge View

  • River view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room

  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • City view
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double, with Bridge View

Executive Double, with Bridge View | Premium bedding, in-room safe, desk, laptop workspace

Executive Double, with Bridge View

  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • City view
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Limited View

Standard Double Limited View | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Limited View

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Sleeper Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Sleeper Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Double Room with Tower Bridge View

Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room with Tower Bridge View

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room With Tower Bridge View

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room With Tower Bridge View

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Premium bedding, in-room safe, desk, laptop workspace

Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room with Tower Bridge View

Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room with Tower Bridge View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room with Tower Bridge View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room with Tower Bridge View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

The Tower Hotel, by Thistle

Hotel in London City Centre
2 restaurants, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a business center are onsite. Housekeeping is available on request.
The Tower Hotel offers 801 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities consist of a business center and 18 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

The Tower Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Vicinity - This restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
VU from the Tower - This brasserie specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lawn - This bar serves light fare only. Open select days.
Starbucks - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (GBP 29 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 22 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Starbucks
  • The Lawn
  • Vicinity
  • VU from the Tower

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 18 meeting rooms
  • Business center

Outdoors

  • Firepit
  • Terrace

Accessibility

  • No elevator
  • Thin carpet in room

More

  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 22 per person
  • Covered self parking fee: GBP 29 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Guoman hotel Tower
hotel Tower Guoman
Tower Guoman
Tower Guoman hotel
Tower Guoman hotel London
Tower Guoman London
Tower hotel Guoman
Tower Hotel London
Tower Hotel
The Tower Hotel London
The Tower London, England
London The Tower
The Tower Hotel
The Tower Hotel London
The Tower Hotel, by Thistle Hotel
The Tower Hotel, by Thistle London
The Tower Hotel, by Thistle Hotel London

The Tower Hotel, by Thistle Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 3375 out of 7173 reviews
Rating 8 - Good. 2029 out of 7173 reviews
Rating 6 - Okay. 1019 out of 7173 reviews
Rating 4 - Poor. 437 out of 7173 reviews
Rating 2 - Terrible. 313 out of 7173 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Phil

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Allison

Stayed 2 nights in Feb 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in an excellent location to use as a home base for discovering London. We used public transportation including the Thames Uber boat. The restaurant was nice and even had gluten free options for my wife. Our view of the Tower Bridge from our room was spectacular. When we arrived the safe in our room was locked, so we had to ask for assistance getting it open. The gentleman (Richard) was on it in a flash! He was courteous and enjoyable to talk with. We will stay here in the future of on the area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful tower bridge view. Everyone was so nice and the property was great. Would definitely stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Close to the southbsnk
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy awakening

Have stayed here before and it’s a beautiful hotel, but drilling started this morning at 8:30am with no warning. I told reception, but he said he didn’t know about it until he came in after 9. It continued until we checked out at 10 because we couldn’t relax with the noise.
Stayed 2 nights in Feb 2025

8/10 Good

Eveline

Liked: Cleanliness, staff & service, property conditions & facilities
No toiletries stuff like shower cap, toothpaste or toothbrush
Stayed 3 nights in Feb 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

NICK, Pontefract

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2025

4/10 Poor

philip

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Tired condition and poor uncaring management

I awarded one extra star for the view of the Tower but condition and service was very poor. I had a faulty heating unit which sounded like a tractor and did not work. Reported to reception twice and nothing was done to sort out and eventually the unit packed up altogether at about 11. It was one of the coldest winters nights and we were freezing. So much for a special occasion. Next morning complained again but no satisfactory conclusion to the problem - they just didn’t care.
Stayed 1 night in Feb 2025

8/10 Good

gordon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous location - good sized rooms and facilities - very comfortable and friendly atay3d several times and stadards have been maintained very good value for money
Stayed 1 night in Feb 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Raul

Stayed 3 nights in Feb 2025

10/10 Excellent

Medina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great staff. Good value for money but the rooms whilst clean are a little tired
Stayed 2 nights in Feb 2025

8/10 Good

Robert Gene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Room is SLIGHTLY outdated. Other than that, a wonderful experience and great location
Stayed 4 nights in Feb 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Kaylee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the worst stays ever, will not be back

The hotel is run down and extremely loud. We booked a bridge view room and were given a room with a minuscule window, not what was shown in the photos while booking. The shower was awkward and odd, the tiling was rotting, the shower head was loose sticking out of the wall, the toilet never functioned properly. Mirrors were unclean and cloudy the whole stay, water spots and splashes everywhere, the carpets were stained, and we were never given clean glasses, the dirty old ones just flipped upside down again. There was loud and smelly/fumey construction we were not warned about. There was missing art in the halls and rooms that looked as though they had been broken into. The hotel payment system was down upon arrival so just after landing and being so tired we had to stand at the front desk waiting for payment links etc that did not work. All and all a terrible loud dirty stay. No coffee or coffee making set up in the rooms.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nerea

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely treat to get a room with views to London Bridge. Definitely will stay there again
Stayed 2 nights in Jan 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jamir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved just the area it being right front of the bridge to get a stunning view first thing in the morning waking up, the front desk was rally helpful and kind montserrat was really helpful and had helped me easily checked into the hotel. The hotel overall was amazing and in a great spot. I would come back here when I visit London again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Navneet

Liked: Cleanliness, staff & service, property conditions & facilities
I will visit again , loved staying in tower hotel. It was very safe and clean . The staff was really nice and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025