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Strand Palace Hotel

4.0 star property

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Photo gallery for Strand Palace Hotel

Room service - dining
Blackout drapes, free WiFi, bed sheets, alarm clocks
Blackout drapes, free WiFi, bed sheets, alarm clocks
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
372 The Strand, London, England, WC2R 0JJ
  • Covent Garden Market
    ‪3 min walk‬
  • Piccadilly Circus
    ‪13 min walk‬
  • Big Ben
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Classic Double

Classic Double | Blackout drapes, free WiFi, bed sheets, alarm clocks

Classic Double

  • 95 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Double

Deluxe Studio Double | Blackout drapes, free WiFi, bed sheets, alarm clocks

Deluxe Studio Double

  • 200 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Single

Superior Single | Blackout drapes, free WiFi, bed sheets, alarm clocks

Superior Single

  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin

Superior Twin | Blackout drapes, free WiFi, bed sheets, alarm clocks

Superior Twin

  • 130 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King

Superior King | Blackout drapes, free WiFi, bed sheets, alarm clocks

Superior King

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Blackout drapes, free WiFi, bed sheets, alarm clocks

Superior Double Room

  • 126 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio King

Deluxe Studio King | Blackout drapes, free WiFi, bed sheets, alarm clocks

Deluxe Studio King

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Single

Classic Single | Blackout drapes, free WiFi, bed sheets, alarm clocks

Classic Single

  • 70 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Strand Palace Hotel

4-star hotel in London City Centre
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and concierge services. Housekeeping is available on request.
Strand Palace Hotel offers 788 air-conditioned accommodations with complimentary bottled water and designer toiletries. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center.

A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. A total renovation of this property was completed in January 2019.

Strand Palace Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Haxells Restaurant & Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Gin Palace - Onsite bar. Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gin Palace
  • Haxells Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (30 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Built in 1909
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 0-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel
Strand Palace Hotel Hotel
Strand Palace Hotel London
Strand Palace Hotel Hotel London

Strand Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2464 out of 4118 reviews
Rating 8 - Good. 1091 out of 4118 reviews
Rating 6 - Okay. 321 out of 4118 reviews
Rating 4 - Poor. 142 out of 4118 reviews
Rating 2 - Terrible. 100 out of 4118 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a very convenient area so that it’s easier to use the tube at Covent Garden. The bar is amazing, but the walls are thin in the rooms
Stayed 3 nights in Dec 2024

10/10 Excellent

Mette

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Not what I expected
We booked 2 rooms next to each other The rooms was on a different floor one of them was ok the other one was a very small and the bed was straight to the foront for you can hear all the people walking in corridors. When I asked the reception they said sorry but we don’t have 2 rooms even on a same floor for the money we payed not worthy. The restaurant they can’t do anything Gluten free we have to walk to different places for meals
Stayed 2 nights in Dec 2024

10/10 Excellent

Ehsan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean. Hotel is located close to a lot of restaurants and bars.
Stayed 3 nights in Dec 2024

10/10 Excellent

Emilie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!! We loved the location and the staff was incredible!! We will return here. Really good breakfast.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Stayed 3 nights in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Khalid

Disliked: Property conditions & facilities, room comfort
Bad
The accommodation was average, but the room cleaning was not good, and there were unpleasant odors when opening the window. There was no door for the bathroom, which is very inconvenient. Additionally, the receptionist was not cooperative at all.
Stayed 4 nights in Dec 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Stayed 5 nights in Nov 2024

10/10 Excellent

L

Stayed 4 nights in Dec 2024

10/10 Excellent

louise

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful with early booking. A very friendly hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Louise

Stayed 3 nights in Dec 2024

10/10 Excellent

KATHRYN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Caitlin Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for peace, comfort, convenience and all the wonderful things you need during a vacation, please take it from my daughter and I......this is the place to stay. Wonderful staff, beautiful room and so very very accommodating to people with accessible needs! This is where you need to be when you're on vacation...no fuss...no muss just fun!
Stayed 6 nights in Dec 2024

8/10 Good

Pauline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location my only inconvenience was that the elevators are really small we were on the second floor by the time it came to our floor it was full every time and had to carry heavy suitcases down 3 floors I am 80 years old.
Stayed 3 nights in Dec 2024

10/10 Excellent

Judith

Stayed 1 night in Nov 2024

10/10 Excellent

Michael, Arlington

Stayed 1 night in Nov 2024

6/10 Okay

Ross

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Kerensa

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient but Public Atmosphere
Strand Palace is centrally located near the West End, Covent Garden, and excellent dining options, making it a convenient choice for travelers. However, the mixed-use lobby—combining check-in, guest services, luggage storage, and restaurant —feels busy and slightly chaotic, creating a public atmosphere. Rooms are simple but comfortable, with quality sheets and a great shower. The recyclable red water bottle is a thoughtful touch. Despite efforts by considerate staff like Alock to assign a quieter room, noise was an issue, including loud conversations from housekeeping staff in the corridor. While practical for its location, the hotel lacks privacy and exclusivity.
Stayed 2 nights in Dec 2024

10/10 Excellent

Roberta

Traveled with family
Stayed 5 nights in Dec 2024

8/10 Good

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for single occupancy
The ‘cosy single’ was actually very good - the room had everything needed and the bathroom was well equipped. Big enough for one person, ideal for a single night stay.
Stayed 1 night in Dec 2024