See all properties

Strand Palace Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Strand Palace Hotel

Deluxe Studio King | Premium bedding, blackout drapes, free WiFi, bed sheets
Point of interest
Daily full breakfast (GBP 18 per person)
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
372 The Strand, London, England, WC2R 0JJ
  • Covent Garden Market
    ‪2 min walk‬
  • Piccadilly Circus
    ‪13 min walk‬
  • Big Ben
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Classic Double

Classic Double | Premium bedding, blackout drapes, free WiFi, bed sheets

Classic Double

  • 95 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Queen

Deluxe Studio Queen | Premium bedding, blackout drapes, free WiFi, bed sheets

Deluxe Studio Queen

  • 200 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Single

Superior Single | Premium bedding, blackout drapes, free WiFi, bed sheets

Superior Single

  • 100 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Twin

Superior Twin | Premium bedding, blackout drapes, free WiFi, bed sheets

Superior Twin

  • 130 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior King

Superior King | Premium bedding, blackout drapes, free WiFi, bed sheets

Superior King

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen

Superior Queen | Premium bedding, blackout drapes, free WiFi, bed sheets

Superior Queen

  • 126 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio King

Deluxe Studio King | Premium bedding, blackout drapes, free WiFi, bed sheets

Deluxe Studio King

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Single

Classic Single | Premium bedding, blackout drapes, free WiFi, bed sheets

Classic Single

  • 70 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Similar properties

Exterior

Assembly Leicester Square

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very Good, (1684)
$300 nightly
The price is $300 total
includes taxes & fees
Assembly Leicester Square

About this property

Strand Palace Hotel

4-star hotel in London City Centre
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and concierge services. Housekeeping is available on request.
Strand Palace Hotel offers 788 air-conditioned accommodations with complimentary bottled water and designer toiletries. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center.

A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. A total renovation of this property was completed in January 2019.

Strand Palace Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Haxells Restaurant & Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Gin Palace - Onsite bar. Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gin Palace
  • Haxells Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (30 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Built in 1909
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel
Strand Palace Hotel Hotel
Strand Palace Hotel London
Strand Palace Hotel Hotel London

Strand Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2488 out of 4081 reviews
Rating 8 - Good. 1052 out of 4081 reviews
Rating 6 - Okay. 310 out of 4081 reviews
Rating 4 - Poor. 133 out of 4081 reviews
Rating 2 - Terrible. 98 out of 4081 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 3 nights in Mar 2025

6/10 Okay

Phillip

Liked: Cleanliness, staff & service

Slamming doors = I’m tired.

Stayed for a long weekend. Have stayed before a few times but this time wasn’t up to standard. 1. Incredibly noisy room. Lots of slamming doors and outside building works early in the morning. 2. Lots of talking outside room by staff early hours waking us up. 3. Recyclable water bottle taken away on night 1 by cleaning staff and not replaced having to go to reception for a new one 4. No sugar replaced for tea/coffee 5. No complimentary chocolate bar as previous stays 6. Room quite small for price paid 7. Couldn’t get late check out as requested, not good enough as price expensive 8. Waiting staff - in particular one lady was very surly and non engaging when talking to her for order Stayed here a few times and other times a lot better and quieter. Too many slamming doors near the room. Would consider staying here again but not sure as high price and lots of noise so didn’t have the best and restful stay as hoped.
Stayed 3 nights in Feb 2025

8/10 Good

Alyssa

Stayed 2 nights in Mar 2025

6/10 Okay

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities

Room Too Small and Expensive

We arrived too early for our room to be ready but we were able to leave our luggage in a secure area instead. When we did check in and get our keys later on there was about a 5 minute wait in a queue. We had a standard double room which cost about £250 per night. It was small and the bed was pushed sideways against a wall so it was difficult getting up to use the bathroom during the night. The shower worked okay. The breakfast was nice but there was a big queue waiting to be seated and it is expensive at £17 each. The hotel is convenient for Theatre Land and Covent Garden.
Stayed 1 night in Mar 2025

8/10 Good

Steven, Newport

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Wendy

The location is fantastic. Close to everything. Couple blocks to theatres. Always felt safe no matter time of day. Stayed in a single room and it was perfect.
Stayed 3 nights in Feb 2025

10/10 Excellent

Giovanni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Service and attention is high. Good food in restaurant and around depending on your nature of travel
Stayed 2 nights in Feb 2025

8/10 Good

Valia

Liked: Property conditions & facilities
the elevator is moving slowly you can hear everything outside of your room
Stayed 6 nights in Feb 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel great location

Perfectly placed for our visit to the Theatre Royal Drury Lane and very comfortable room. Accommodated our teenage daughter as well. Breakfast was excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Stayed 2 nights in Feb 2025

10/10 Excellent

Klara

Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the approach, hospitality and assistance. Particularly Mohammed has also provided guidance. Thank you all!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jay

Stayed 6 nights in Feb 2025

6/10 Okay

Charles

Great for 2 days, not so good on last night of sta

Excellent for 1st 2days/nights. Went a bit pearshaped on last day/night. Left our room to go for a walk saw cleaner a couple of doors down from our room, let her know we would be out til about 4.00 and that it was fine to clean up room. Arrived back to find room had not be dealt with, phone reception to let them know, had to ask for clean towels and tea etc, no offer to come clean room. Sat down on bed to watch tv before heading out for a bit of food, phoned reception to inform tv has stopped working. Gentleman arrived tried remote etc, left to get new batteries, still nothing, looked at tv, said would need extra help but that he was only one who was working. Left with screen showing picture of hotel, went for meal.came back to find tv screen still on but still not switching to tv. Had to pull tv out from wall to pull plug out to turn the tv screen off. Lovely ending to my wife's birthday trip.
Stayed 1 night in Feb 2025

10/10 Excellent

Julissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although my two night stay ended up being one and I didnt get to really explore London. I absolutley loved this hotel. The location is perfect and it is very nice and modern. I would definitley stay here again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Adderlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The facilities, amenities, staff were awesome. And right in the heart of the city, so wakable, easy access to local transit, and lots of fun things to do near the hotel, highly recommend!
Stayed 5 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really Good!
Stayed 4 nights in Feb 2025

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for theatre land and very easy to get to Oxford street for shopping etc (139 bus across road from hotel). If you travel via Waterloo station the same bus starts and stops there. All in all very good couple of days at the hotel and it's close to covent garden and easily walkable to Leicester Square
Stayed 2 nights in Feb 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how centralized the location is to restaurants and theatres
Stayed 1 night in Feb 2025

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, room comfort

birthday trip

Was staying 3 nights gor wife's birthday trip to London. 1st 2 days/nights went well, was disappointed on our last night. Came back into our room after being outall day to find room was not cleaned or serviced properly. No tea, or milk etc, also ran out of toilet paper. Phoned reception towels provided had to ask gentlemen for tee suppies etc. Settled down to watch tv for an hour, was working on previous days, tried turning on, no joy, phoned reception, another gentleman appeared tried remote, nothing, came back with replacement batteries, again nothing, stated that it would be 2 man job and disappeared. Screen showing hotel wouldn't go off, so pulled plug out of wall to behind tv screen attached to wall to allow us get to sleep. Stayed in hotel a couple of times before, so hopefully this was a one off experience
Stayed 3 nights in Feb 2025

10/10 Excellent

Julie

Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Liked: Property conditions & facilities
Superb location. Rooms have everything you need. Staff are really helpful.
Stayed 1 night in Feb 2025

8/10 Good

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for theatres. We arrived 30 mins early one out of the two rooms were ready, but the other wasn't. Informed they would prioritise the other room. After an hour still not ready, so said we would be going out. When we came back they had given our second allocated room away, and my son would have to be located on another floor. Rooms are small, with the second rooms double bed pushed against the wall, which means you have to climb over each to get into bed. Beds are small doubles. Apart from size rooms are good, with shutters inside the windows making it nice and dark when sleeping. Excellent shower. Breakfast is outstanding, although after 9am you may have to queue for a short time.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly and polite. The breakfast was really nice and the complimentary drinks and chocolates was a lovely touch. We were really impressed with our stay. Coming back again later in the year
Stayed 1 night in Feb 2025