Strand Palace Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Strand Palace Hotel

Room service - dining
Bar (on property)
Lobby
In-room safe, desk, blackout drapes, free WiFi
In-room safe, desk, blackout drapes, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
372 The Strand, London, England, WC2R 0JJ
  • Covent Garden Market
    3 min walk
  • Trafalgar Square
    8 min walk
  • Leicester Square
    9 min walk
  • London (LHR-Heathrow)
    49 min drive

Room options

Classic Double

  • 95 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Studio Double

  • 200 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe King

  • 118 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double

  • 126 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Single

  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

Superior Twin

  • 130 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior King

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • 126 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Studio King

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Classic Single

  • 70 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Strand Palace Hotel

4-star hotel in London City Centre
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and concierge services. Housekeeping is available on request.
Strand Palace Hotel offers 788 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center.

A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. A total renovation of this property was completed in January 2019.

Strand Palace Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Haxells Restaurant & Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Gin Palace - Onsite bar. Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gin Palace
  • Haxells Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Built in 1909
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel
Strand Palace Hotel Hotel
Strand Palace Hotel London
Strand Palace Hotel Hotel London

Strand Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2236 out of 3795 reviews" "
Rating 8 - Good. 1020 out of 3795 reviews" "
Rating 6 - Okay. 304 out of 3795 reviews" "
Rating 4 - Poor. 138 out of 3795 reviews" "
Rating 2 - Terrible. 97 out of 3795 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart option on the Strand
Great location. Nice room, even though a bit small, but facing out onto the Strand. Good value at that location.
Stayed 1 night in Sep 2024

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Avi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 3 nights in Sep 2024

6/10 Okay

Thomas

Disliked: Property conditions & facilities
Dated
Stayed 2 nights in Sep 2024

8/10 Good

Louise

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay
Comfortable spacious single room lovely comfy bed nice toiletries.
Stayed 1 night in Sep 2024

10/10 Excellent

Jackie

Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We are from Australia. This location was perfect for visiting the major sights. The service was excellent and the rooms clean and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

George, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay on The Strand. Close to the Tube and Covent Garden just a block away.
Stayed 1 night in Sep 2024

6/10 Okay

Jan

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Only one small luggage rack Not enough floor space to open luggage No robes No fridge Worst shower ever! Virtually no pressure Only one usable outlet; husband couldn't use sleep machine HOWEVER, almost all the staff were wonderful
Stayed 3 nights in Sep 2024

6/10 Okay

Thomas

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Very clean room. Complimentary water & chocolate. Comfortable bed & pillows. Shampoo, conditioner and shower gel provided. Staff all super helpful, polite and pleasant.
Stayed 2 nights in Sep 2024

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

ALAN

liked location
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Helen

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Madelein

Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was located conveniently around the many sites of London.
Stayed 3 nights in Sep 2024

8/10 Good

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in great location. However price including breakfast is way too high.
Stayed 2 nights in Sep 2024

8/10 Good

Sam

Liked: Staff & service, property conditions & facilities
Great location
The check in time took a while , which given the size of the hotel was frustrating. More staff should have been present . The room itself was a good size, and the bed really comfortable. What let it down was the cheap pillows. Rather than having 6 pillows, i could have had less , but a better quality.
Stayed 3 nights in Sep 2024

4/10 Poor

Rose, Brooklyn

Stayed 2 nights in Aug 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location! Easy walk to Trafalgar Square or Convent Garden. The hotel room was small but for the price and location…unbeatable! Breakfast was good.
Stayed 3 nights in Sep 2024

8/10 Good

Anders

Traveled with partner
Liked: Amenities
Excellent
Stayed 2 nights in Jul 2024

4/10 Poor

Alexander

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons (there were many): The restaurant should be avoided at all costs. Servers are hardly qualified to chew gum, despite management's best efforts to correct issues. Glasses and coffee cups were not clean. The furniture in the room was extremely old and needed to be replaced decades ago. After sitting in the chair in the room I was in, I discovered a bug of some sort crawling on me... I segregated the chair from my belongings and avoided it like the plague without observing the critters again. The bed sheets smelled as if they were moldy. The door sealing material was so tattered that I had to remember to move my head as I entered the room to ensure the long, loose piece didn't hit my eye as I entered my room each time. The room safe sounded like it was ready to die each time I used it. The towels, despite being well used ones (nothing inherently wrong with well used but maintained towels), would shed on my regularly making me wonder where all the white fluff on my body was coming from originally. The hangers in the closet are locked on the hanging bar making it impossible to hang certain articles of clothing. Pros: Great location! Close to everything, including shopping and great restaurants (try Hawksmoor, if you haven't - it's expensive but well worth the cost). The breakfast buffet food was pretty consistent and appeared to be prepared well. Note: Rooms are small but it's enough space to sleep in (get out and see London!). The restaurant only accepts cards for payment
Stayed 4 nights in Sep 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room for the price. Staff are all lovely and couldn’t help enough.
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024