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The Londoner

5.0 star property

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Photo gallery for The Londoner

Rooftop terrace
Meeting facility
View from room
Exterior
Tower Penthouse Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub

Explore the area

Map
38 Leicester Square, London, England, WC2H 7LL
  • Leicester Square
    ‪1 min walk‬
  • Trafalgar Square
    ‪3 min walk‬
  • Piccadilly Circus
    ‪4 min walk‬
  • London (LHR-Heathrow)
    ‪35 min drive‬

Room options

View all photos for Signature Room

Signature Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Signature Room

  • 1281 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King City View Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe King City View Room

8.8 out of 10
Excellent
(14 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe King Room

9.4 out of 10
Exceptional
(8 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Penthouse Suite

Tower Penthouse Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Tower Penthouse Suite

  • 2153 sq ft
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Room

9.2 out of 10
Wonderful
(23 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

Capital Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Capital Suite

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Corner Suite

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Londoner

5-star hotel in London City Centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, The Londoner features an indoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 9 meeting rooms. This luxury hotel also offers a fitness center, a sauna, and a rooftop terrace. Parking is available onsite for a surcharge.

The Londoner is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Whitcomb’s - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
8 at The Londoner - This rooftop bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Joshua’s Tavern - This restaurant specializes in British cuisine and serves dinner only. Open select days.
The Stage - This bar specializes in seafood and serves breakfast and light fare. Open daily.
The Residence - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 679 out of 848 reviews
Rating 8 - Good. 103 out of 848 reviews
Rating 6 - Okay. 33 out of 848 reviews
Rating 4 - Poor. 17 out of 848 reviews
Rating 2 - Terrible. 16 out of 848 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very impressive

Our stay was really good. Only complaint was that the drinks were very expensive, but otherwise, a very comfortable room, lovely pool area and yummy breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Rodrigo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location. Great Hotel Recently Renovated
Stayed 3 nights in Apr 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
loved my stay - all positive
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa

Stayed 7 nights in Mar 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be definitely visiting again! The staff here really cares about its guests.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ewan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for top service & amenities!

Excellent value for money. The Residence area reserved for hotel guests is a great addition -- as well as free flowing lattes & soft drinks (literally included!). And the staff is incredibly well trained. Stayed 2 nights. Would definitely return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy

Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied customer

Really nice hotel, particularly enjoy access to the private residents lounge. Lovely pool/sauna facilities too
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2025

10/10 Excellent

Alex

Stayed 1 night in Mar 2025

10/10 Excellent

Liz

Liked: Staff & service, amenities, property conditions & facilities
Loved it! Great location, great breakfast and great pillows
Stayed 1 night in Mar 2025

10/10 Excellent

cher

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go-to London hotel from now

Property seems very new. Service and staff were excellent. Hotel was aware of my VIP status and let us check in as early as 7am and upgraded the room automatically without asking. Amenities were amazing but we didn’t have time to use them. I also have the say the location is super good as well. It’s walking distance to all the tourist attractions yet it is not overwhelming with tourists. This will be my go-to London hotel now since Rosewood is no longer within my budget and the location is better.
Room fairly spacious for London with a window.
Our welcome drinks. I asked for champagne 7am and no problem at all.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gabrielle, Essex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Sheila

Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in the heart of London with superb facilities and some great dining and bar options. Really enjoyed my stay and will be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

steven

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Akshay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for everyone and amazing location. Rooms are fabulous. It was for my wife’s birthday so a something little from the hotel would have been nice. Service was excellent and would stay again. Spa area was excellent too
Stayed 1 night in Mar 2025

10/10 Excellent

evie

Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness
Stayed 1 night in Jan 2025

4/10 Poor

Liam

Stayed 2 nights in Feb 2025