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The Clermont London, Victoria

4.0 star property

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Photo gallery for The Clermont London, Victoria

3 bars/lounges
3 bars/lounges
Interior
3 bars/lounges
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
101 Buckingham Palace Road, London, England, SW1W 0SJ
  • Victoria Station Travel Information Centre
    ‪2 min walk‬
  • Buckingham Palace
    ‪9 min walk‬
  • Big Ben
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for Signature Suite

Signature Suite | Premium bedding, free minibar, in-room safe, desk

Signature Suite

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, free minibar, in-room safe, desk

Classic Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Premium bedding, free minibar, in-room safe, desk

Classic Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Family Room

Premium bedding, free minibar, in-room safe, desk

Classic Family Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, free minibar, in-room safe, desk

Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, free minibar, in-room safe, desk

Classic Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, free minibar, in-room safe, desk

Classic Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

The Clermont London, Victoria

Hotel in London City Centre
Along with 2 restaurants, this smoke-free hotel has 3 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
The Clermont London, Victoria offers 348 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature premium bedding. 49-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Business-related amenities consist of a business center and 10 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Victorian hotel also offers a fitness center, tour/ticket assistance, and concierge services.

The Clermont London, Victoria is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Soak - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Restaurant & Bar - This buffet restaurant specializes in British cuisine and serves breakfast only. Open daily.
The Tea lounge - Onsite restaurant. Open select days.

Languages

Bulgarian, English, French, Hindi, Hungarian, Italian, Lithuanian, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 40 per night)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 per person
  • 2 restaurants
  • 3 bars/lounges

Restaurants on site

  • Restaurant & Bar
  • The Soak
  • The Tea lounge

Things to do

  • Gym
  • Stereo

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 steps to reach entrance
  • No elevator
  • Well-lit path to entrance

More

  • 7 floors
  • Banquet hall
  • Built in 1862
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 25 per person
  • Nearby parking fee: GBP 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grosvenor Hotel
Grosvenor Hotel London
Grosvenor London
The Grosvenor Hotel London, England
The Grosvenor, London Hotel London
Thistle Victoria
Grosvenor
The Grosvenor Hotel
Amba Hotel Grosvenor
The Clermont London Victoria
The Clermont London, Victoria Hotel
The Clermont London, Victoria London
The Clermont London, Victoria Hotel London

The Clermont London, Victoria Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1486 out of 2055 reviews
Rating 8 - Good. 373 out of 2055 reviews
Rating 6 - Okay. 117 out of 2055 reviews
Rating 4 - Poor. 47 out of 2055 reviews
Rating 2 - Terrible. 32 out of 2055 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The PEOPLE! The Staff was efficient, knowledgeable, personable, professional and it was apparent that all employees we spoke with and dealt with Front Desk, Dining Room, Room Service, Housekeeping, Maintenance, Management - that everyone enjoyed their job. Location was Great and having direct access to Victoria Station was a Huge Bonus. We will be back and definitely be recommending to others.
Stayed 8 nights in Nov 2024

10/10 Excellent

Andrea

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Superb historic hotel. Great location. Excellent bar and tea room. Kind staff. Two quibbles: the breakfast is over-priced, average quality and extremely crowded. One of the two lifts were broken for the entire week which meant long waits. Not acceptable in a hotel of this standard.
Stayed 7 nights in Dec 2024

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and helpful.
Stayed 5 nights in Dec 2024

6/10 Okay

Rebecca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was....ok, beautiful when we walked in- a really stunning building but the rooms were nothing special, the same as a modern hotel- pillows and bedding were worn. We were very glad we got an expedia discount and didnt pay full price because I wouldnt have thought it was worth it. We only needed the hotel for a few days before heading to my family's so it wasnt a huge or special trip so we didnt care it was an average stay. Front desk staff were hit and miss, horrific attitude when we landed-the guy was more interested in embarrassingly flirting with the concierge instead of attending to guests, just something we noticed sitting for 3hrs in the lobby. Valets and doormen were wonderful and proximity to Victoria was perfect.
Stayed 3 nights in Dec 2024

10/10 Excellent

Enio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location. It’s located right next to Victoria Station. I highly recommend it!
Stayed 6 nights in Dec 2024

8/10 Good

David

Stayed 1 night in Dec 2024

10/10 Excellent

Lila

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing
Stayed 3 nights in Dec 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Fengnan

Stayed 3 nights in Dec 2024

6/10 Okay

Gabriela

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Rude!
Disappointed. We will never stay again. My wife was ill and had to see a doctor at noon. But we we were denied late check out at 10pm and were told that every hour after 12pm would cost us GBP 30. The delivery was stern and patronising- flat out rude!
Stayed 1 night in Dec 2024

8/10 Good

Selda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Ivan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but small rooms, new and fresh bathroom. I had a single city view room which was great, nothing to complain about. Location is extremely central, with most top tourist attractions within walking distance from the hotel. Good value if you want prime central London location. The hotel is in the immediate proximity of Victoria Bus & National Rail terminal, but room was still very quiet and it was in no way a nuisance.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were superb and cannot be faulted in all areas of the Hotel. We can't wait to return. They really know how to look after guests.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gus

Stayed 4 nights in Dec 2024

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Tammy

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing staff ever
Stayed 2 nights in Dec 2024

8/10 Good

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in town…
Staff helpful and friendly. Bars and restaurants good. Very central location, great for transport options to all over London. Only steps in and out of the hotel, no ramps and more stairs to some of the rooms. Room small but adequate, clean and comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

james

Stayed 3 nights in Nov 2024

10/10 Excellent

Giuseppe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Excellent location for tube, trains, buses and Gatwick Express. Lots of good options around. Also close to a few theatres. I chose this hotel because we had an early morning flight from Gatwick and the train was easy to catch.
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Lovely hotel, nicely refurbished. V comfy stay. Rooms on first floor don't have clear windows, it didn't bother us a it's winter and we were out most of the day. Great breakfast. Reception is lovely and nice staff.
Stayed 3 nights in Nov 2024

6/10 Okay

Jacqueline A

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our stay was not up to the standards of our previous two visits in 2018 and 2022. There was a 2-3 day problem with the TVs hotel wide. One of the two small elevators was out of service for over two days.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024