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Colonnade Hotel London

4.0 star property

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Photo gallery for Colonnade Hotel London

Exterior
Junior Suite | Premium bedding, in-room safe, desk, blackout drapes
Balcony view
Lobby lounge
Reception

Reviews

5.6 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
2 Warrington Crescent, Little Venice, London, England, W9 1ER
  • Hyde Park
    ‪4 min drive‬
  • Marble Arch
    ‪5 min drive‬
  • Oxford Street
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Single Room

Single Room | Private kitchen | Coffee/tea maker

Single Room

  • 43 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Room

Club Room | Premium bedding, in-room safe, desk, blackout drapes

Club Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, blackout drapes

Classic Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, desk, blackout drapes

Suite

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Economy Double Room, 1 Double Bed

  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Colonnade Hotel London

4-star hotel in City of Westminster
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a meeting room.
Colonnade Hotel London offers 43 accommodations with iPod docking stations and safes. Beds feature premium bedding. 28-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Victorian hotel also offers a terrace, multilingual staff, and a garden.

Colonnade Hotel London has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Polo Terrace - This bar specializes in British cuisine.
24-hour room service is available.

Languages

Bulgarian, Czech, English, Estonian, Farsi, Filipino, French, German, Hebrew, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 9.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Polo Terrace

Things to do

  • Stereo

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1865
  • Designated smoking areas (fines apply)
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with premium cable channels
  • DVR
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 25 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 9.95 per person
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Colonnade Hotel London
Colonnade London
The Colonnade London England
The Colonnade London Hotel London
The Colonnade Hotel London
The Colonnade Hotel London
The Colonnade London England
The Colonnade
Colonnade Hotel London Hotel
Colonnade Hotel London London
Colonnade Hotel London Hotel London

Colonnade Hotel London Reviews

Reviews

5.6
Rating 10 - Excellent. 138 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 179 out of 1000 reviews
Rating 2 - Terrible. 282 out of 1000 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service
Nice property, was what I needed for the night.
Stayed 1 night in Jan 2025

8/10 Good

MAZLIN

Liked: Staff & service, room comfort

Nice Stay but Poor Housekeeping Etiquette

Breakfast was fabulous. Check-in was a breeze. Hotel facade nice. Love my room which has a door that opens up to a balcony. Both balcony and room carpet could use a good scrub. Room was not made up when I cam back in the afternoon - put up a No Disturb sign before napping. Woke up to incessant knockings and an attempt to unlock the door - duh - just because they wanted to change the shower head (which I did not request & was contented with the existing less than optimum one, but apparently being done in most rooms) - couldn’t it wait till I check out? Or done when I was out? The total disregard of my visible & verbal ( I shouted through the door for them to go or come back later) request not to be disturbed was appalling.
The small bed.
The bathroom.
Part of the view from the balcony.
Stayed 2 nights in Jan 2025

4/10 Poor

Colin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

In need of TLC.

The hotel clearly had character, right now, its in desperate need of TLC. Its a marvellous building, with a presence and historical depth. Unfortunately it is weathered and worn. Carpets are stained, doors didn't shut, tiling had holes, skirting boards are grubby etc.
Carpet stains
Unsightly toilet and tiling
Mouldy shower
Filthy pipes
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor condition
Stayed 1 night in Jan 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service

Great locstion

The hotel is in a great location, ideal for travrlling into central London. It was comfortable, clean, and had everything we needed for our short stay. We got upgraded to a bigger room as there was no single beds available on our arrival, which was nice and spacious. There are some elements of the hotel that are in need of modernising or replacing but was pleasantly surprised after reading the poor reviews. Dont be put off by others who moan about the small details. This is a nice, freindly, comfortable hotel.
Stayed 3 nights in Jan 2025

2/10 Terrible

Diane

Business traveler
Awful room ..complained ..given an another awful room ..3rd room had stains all over carpet ..none of the tv’s worked ..shabby run down hotel
Stayed 1 night in Dec 2024

2/10 Terrible

Kamila

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel I have been not a 4*!!!

The location is the only good thing about it. The whole rest is a joke. This was a birthday treat for my friend which was destroyed. Firstly we have been given the room on the 4th floor and been advised that the lift was broken and will be fixed soon. We have been also told by receptionist the "you are young so you will be fine getting on the 4th floor without lift"; well, somethings shouldn't been said as not all disabilities are visible. And actually my friend has bone issues. Secondly when we got to the room it turned around there is a water pump which was turning on every 10mins and the noise was unbelievable. I went downstairs to complain and been told there is no other rooms but they will turn it off for the night from 22.30 till 8am so we could have a sleep. Well, that wasn't true as we almost got a heart attack at 7am. Next thing we wanted to have a shower in the morning it was good that we had our own cosmetics as turnaround that ones provided by the hotel were only for one person despite the room being for 2 people. Also there was not hot water so we had a cold shower!! There was also a cut cable out not covered and next to the bathroom heater were the towel would drip water! The toilet canister was also leaking! There is a weired smell in the whole hotel like a dump and dust mixed together. When we got for breakfast it also turned around that the lift hasn't been working for ages as there was a flower on the lift entrance in one place and sofa on the other.
Stayed 1 night in Dec 2024

4/10 Poor

Amman

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated and worn down, also got charged £6 for a bottle of Tesco water that is £0.84 in Tesco. I’m happy with them making a profit on water but that is extreme.
Stayed 1 night in Dec 2024

4/10 Poor

Robert

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were really accommodating. Convenient connections to the tube. Lovely restaurant below. Hotel seemed tired and we actually asked to move rooms as the windows, some bathroom tiles and bath were cracked/ broken. The second room was a little better.
Stayed 2 nights in Dec 2024

8/10 Good

Lise Thu Thuy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice. They hold my hat and scarf that I left in the room until I came back to reclaim. Good location and price.
Stayed 2 nights in Dec 2024

6/10 Okay

Tim

Business traveler
Liked: Cleanliness, staff & service
Property was attractive and nicely located away from the bustle and crowds. The room was clean and well serviced but let down by filthy windows on the outside and a broken toilet seat. The TV was old and had a portable aerial hanging out the back making the picture unstable. I paid nearly £300.00 for a single room for one night as it was near Xmas and felt a little disappointed in what I got for my money.
Stayed 1 night in Dec 2024

2/10 Terrible

Frazer

Disliked: Cleanliness, property conditions & facilities
The noise levels from what sounded like the heating system were unbelievably loud all night. Couldn’t sleep. Toilet was blocked and wouldn’t flush and there was mould on the tiles around a very inadequate shower. The reception is nice but everything is tired and unloved.
Stayed 1 night in Dec 2024

2/10 Terrible

Tina Danae

Business traveler
Shabby and in disrepair!
Stayed 1 night in Dec 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities
Good location for the Tube. Charming staff. Comfortable bed. Nice breakfast. They need to keep the lift working and some of the decor is a bit tired, though it is clean.
Stayed 3 nights in Nov 2024

8/10 Good

Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again in the future
Stayed 2 nights in Nov 2024

6/10 Okay

Jeff

Liked: Room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Jaqui

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dark and dingy, the shower did not work.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Stayed 1 night in Sep 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and enjoyable
Stayed 1 night in Oct 2024

8/10 Good

Hilary

Traveled with family
Liked: Staff & service
The rooms are a bit tired and tatty , found used tissue by bed and bin not quite emptied as well as old stains on carpet and wall. Also wish I knew our room was going to be basement with boarded up window However staff lovely, the hotel is a beautiful building , historic and interesting in a lovely area and decent price so probably would stay again but not in basement and would be good if the rooms could be given a bit of an uplift
Stayed 3 nights in Oct 2024

8/10 Good

Quentin

Traveled with partner
Liked: Cleanliness, staff & service
Location was great in terms of transport links. Staff were very nice and the building looked lovely. Our room needed some attention in terms of updating the bathroom which was very tired looking and not functioning particularly well. But everything was clean and it served its purpose. Would stay there again.
Stayed 2 nights in Sep 2024

2/10 Terrible

michelle

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Not what I expected at all! It might have been nice in the 50s or 60s but has not been updated since. Carpet, walls, ceiling, toilet, shower was old & in need of repair! Was glad to leave. Room did not look vacuumed & partially filled soap bottles.
Stayed 2 nights in Oct 2024

4/10 Poor

Taylor

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, staff & service
We were staying on the 4th Floor, the lift goes 2 floors up and then you walk the last 2. The room was lovely, but the TV did not work and the shower was just a dribble. For the location, the price was good and if the TV and shower worked it would have been 5 stars
Stayed 1 night in Oct 2024

4/10 Poor

B

Stayed 5 nights in Sep 2024