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ARK Canary Wharf

4.0 star property

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Photo gallery for ARK Canary Wharf

Lobby
Lobby sitting area
1 bedroom, memory foam beds, in-room safe, laptop workspace
Fitness studio
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • 24/7 front desk
  • Gym
  • Parking available
  • Laundry
$126
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
20 Crossharbour Plaza, London, England, E14 9YF
  • O2 Arena
    ‪5 min drive‬
  • ExCeL Exhibition Centre
    ‪7 min drive‬
  • Tower Bridge
    ‪11 min drive‬
  • London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Studio

Studio | 1 bedroom, memory foam beds, in-room safe, laptop workspace

Studio

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Studio

1 bedroom, memory foam beds, in-room safe, laptop workspace

Premium Studio

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Basic Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Flat

1 bedroom, memory foam beds, in-room safe, laptop workspace

One Bedroom Flat

7.0 out of 10
Good
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Big Studio

1 bedroom, memory foam beds, in-room safe, laptop workspace

Big Studio

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Studio

Classic Studio | Private kitchen | Fridge, stovetop, coffee/tea maker, electric kettle

Classic Studio

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic studio

1 bedroom, memory foam beds, in-room safe, laptop workspace

Classic studio

  • Sleeps 2

View all photos for Premium Studio

1 bedroom, memory foam beds, in-room safe, laptop workspace

Premium Studio

  • Sleeps 2

View all photos for One Bedroom Flat

1 bedroom, memory foam beds, in-room safe, laptop workspace

One Bedroom Flat

  • Sleeps 2

Cosy Studio

  • Sleeps 1

Similar properties

Front of property

Novotel London Canary Wharf Hotel

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,001 reviews
Novotel London Canary Wharf Hotel

About this property

ARK Canary Wharf

4-star hotel in Canary Wharf
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite. Weekly housekeeping is available.
ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The hotel offers a coffee shop/cafe and a snack bar/deli. Wireless Internet access is complimentary. ARK Canary Wharf features an indoor pool and a 24-hour fitness center. This London hotel also offers a library, multilingual staff, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

ARK Canary Wharf is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 1:00 PM and on weekends between 8:30 AM and 1:00 PM.
Another Brother - This café serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per night)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 20 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Built in 2019
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Refrigerator
  • Stovetop

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Self parking fee: GBP 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Children 18 years old and younger are not permitted at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

Reviews

ARK Canary Wharf Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 588 out of 1416 reviews
Rating 8 - Good. 321 out of 1416 reviews
Rating 6 - Okay. 189 out of 1416 reviews
Rating 4 - Poor. 138 out of 1416 reviews
Rating 2 - Terrible. 180 out of 1416 reviews

Reviews

2/10 Terrible

Thrust

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Katherine

Stayed 2 nights in May 2025

6/10 Okay

Matthew

Business traveler, Traveled with partner
Good location, and price. Small rooms and toilet/ shower room Really small bed
Stayed 1 night in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful pool but got a bit noisy and less relaxing in the evening
Stayed 1 night in May 2025

10/10 Excellent

kevin

Stayed 4 nights in Jun 2025

10/10 Excellent

Hugh

Liked: Property conditions & facilities
Cool spot room's a bit small tho
Stayed 1 night in May 2025

10/10 Excellent

Sb

Liked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

Adam

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing to say the least

Made the booking on the basis of photos and location. We were on a tight schedule so pre-checked in and after many struggles found a way to book car parking. Upon arrival it was found that that we couldn't park without checking in.. there are several short parking spaces by the road but all were full ! After double parking over spaces I went to check in to be told the pre-check in hadn't registered, and the process had to be completed again with a requirement for phot I'd to be provided which has not been stipulated at any point in the booking, fortunately I had! Service at the desk was really slow and poor, key didn't work for the door! Check out was 11am but the cleaner let herself in at 9:45 explaining check out !!!! The room was very exceedingly small and no apologies from the front desk for any of this. Really shoddy tbh.
Stayed 1 night in Jun 2025

4/10 Poor

Billy

Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean at all, room was not comfortable, studio apartment with cooking facilities but no utensils or equipment to cook with dust dirt and marks everywhere not even hoovered the floor, definitely would no stay again, can barely even bend down to spit your toothpaste out in the bathroom sink, toilet was broken just really not great
Stayed 1 night in Jun 2025

8/10 Good

Melvin

Liked: Cleanliness, amenities, property conditions & facilities
Cute and comfortable stay, the views from the pool were great. My only complaint was there wasn’t soap in the bathroom. Oddly there was only shampoo and lotion.
Stayed 1 night in Jun 2025

6/10 Okay

Lydia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff could be more helpful upon arrival, not even handwash in the bathroom. One hanger in wardrobe. Bonus can wash hands whilst sat on the toilet its that small.
Stayed 1 night in Jun 2025

4/10 Poor

Fiona

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
15 minute wait to check in. 30 minutes to swap room. Whilst waiting in the lobby overheard multiple residents complaining about their rooms. First room the door didn’t shut and it was dirty. Second room no air con.
Stayed 1 night in Jun 2025

8/10 Good

Martha

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

London stay

Lovely Amenities in common areas however bed was very small and bathroom was tiny. Shower was extremely small, had to fit in. Hot room, no air con and unfortunately you can hear the DLR very loudly until it stops at 12:45am.
Stayed 2 nights in May 2025

6/10 Okay

Emily

Disliked: Staff & service, property conditions & facilities
was pretty disappointed to say the least... the hot tub was cold and the next day of our stay the water was fully off and we were not told so I had to call the front desk who hung up on me the first time probably knowing why people were calling. Disgrace
Stayed 1 night in May 2025

10/10 Excellent

Drocelle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Drocelle

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Such an amazing experience, I would give more than 5 star I would! I travel frequently and usually stay at Hilton hotels, but staying at Ark Hotel was an unexpectedly wonderful experience far better than what I’ve received at many branded chains lately. Hilton, in particular, feels increasingly franchised and impersonal, with some staff seeming entitled and disconnected from what true hospitality should be. At Ark Hotel, I was warmly welcomed by Supervisor Riad and the amazing team Kiya, Thristarn, Zainabu, and the evening crew Kingsley and Samuel. They all went above and beyond to make my stay exceptional. Their caring, professionalism and attention to detail truly stood out. A special thank you to the awesome supervisor Riad, who was the reason I initially booked the Hotel. And a heartfelt shoutout to Kiya and Jordan—they are the reason I kept extending my stay. I was only supposed to be there for two nights, but ended up staying much longer because they made me feel genuinely cared for, not just like another guest. I was hesitant at first, but I’m so glad I gave Ark a chance. The amenities are top-notch, the environment is safe and peaceful, and I haven’t slept this well in years—literally got a full 10 hours of rest, which never happens! Ark Hotel has truly raised the bar. I’ll definitely be back, and highly recommend it to any traveler looking for a hotel that truly understands hospitality.
Stayed 1 night in Jun 2025

4/10 Poor

Ioan

Business traveler
Liked: Staff & service
Disliked: Room comfort
The bed offered is not a double bed, water didn’t halfway through the night, toilet is unreasonably small, studio space with a kitchen but no cutlery/plates/glasses or any type of kitchen equipment. Staff were really helpful however but I will not be back here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Hollie

Stayed 2 nights in May 2025

10/10 Excellent

Paul, Sheung Shui

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in May 2025

4/10 Poor

Paul

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
C
Stayed 1 night in May 2025

6/10 Okay

avril

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Justin

Stayed 1 night in May 2025

2/10 Terrible

Mark

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Nothing worked in the room. The TV had no channels that work. Shaver socket and 4 of the 6 plug sockets also didnt work. I was describe the condition of the room as "unacceptable". Multiple.scuffs, scrapes and broken bits including the bedside light and the shower door. I am 5'6 and weight 65kg and I found the shower a tight squeeze, with a sink so small you could only wash one hand at a time. If we had hoped to use the cooker, hob or sink in the room - think again. No plates, bowels, cutlery or glasses. Useless. The bedroom windows didnt stay open because of broken handles so we used the one teaspoon in the room to proper a window open. It was still insanely hot especially as the aircon also wasnt working.
Stayed 1 night in May 2025

8/10 Good

Victoria

Traveled with family
Liked: Amenities, property conditions & facilities
Lovely stay
Stayed 1 night in May 2025

10/10 Excellent

Keimaya

Traveled with partner
Liked: Amenities, property conditions & facilities
This was the best stay ever I got to decorate the room for my anniversary it was amazing and everyone was very friendly and nice
Stayed 1 night in May 2025