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Staybridge Suites London, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites London, an IHG Hotel

BBQ/picnic area
Indoor pool
Studio Suite, 1 King Bed, Kitchen | In-room safe, desk, laptop workspace, blackout drapes
Full-size fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
824 Exeter Road, London, ON, N6E1L5
  • White Oaks Mall
    16 min walk
  • Victoria Hospital
    6 min drive
  • London Convention Center
    9 min drive
  • London, ON (YXU-London Intl.)
    17 min drive

Room options

View all photos for Suite, 2 Bedrooms, Kitchen

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Kitchen

  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio Suite, 1 Bedroom, Kitchen

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Bedroom, Kitchen

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Jetted Tub

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Jetted Tub

  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, Kitchen

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Kitchen

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Kitchen

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Kitchen

  • 600 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Kitchen

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • 300 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Living area

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The price is $136
per night
$160 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

Staybridge Suites London, an IHG Hotel

3-star hotel in Westminster
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Limited housekeeping is available.
Staybridge Suites London, an IHG Hotel offers 117 accommodations with safes and complimentary newspapers. 37-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Staybridge Suites London, an IHG Hotel features an indoor pool and a 24-hour fitness center. Wired and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 226 square feet (21 square meters) include conference space. This business-friendly hotel also offers a library, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Staybridge Suites London, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.

Languages

English, Filipino, French, Hindi, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Mini golf
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 226 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A deposit will be applied when reservations are made with a debit card.

Renovations and closures

The property will be renovating from November 21 2024 to January 4 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Select guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prepaid credit cards and Visa debit cards are not accepted methods of payment to reserve a guestroom.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Staybridge Suites
Staybridge Suites London Hotel
Staybridge Suites Hotel London
Staybridge Suites London
Staybridge Suites London-Stratford City England
Staybridge Suites London - Vauxhall England

Staybridge Suites London, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 535 out of 1034 reviews" "
Rating 8 - Good. 298 out of 1034 reviews" "
Rating 6 - Okay. 107 out of 1034 reviews" "
Rating 4 - Poor. 55 out of 1034 reviews" "
Rating 2 - Terrible. 39 out of 1034 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Davang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service
Staff was exceptionally nice rooms were good except that the hotel was going through renovations location was great
Stayed 3 nights in Aug 2024

4/10 Poor

Meghan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room smelled of smoke, bed was terrible, one of the worst sleeps we have had at a hotel. Staff was friendly & room was clean. Overall a little bit run down & outdated, expected more for the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Andras

Traveled with family
All good.
Stayed 1 night in Aug 2024

10/10 Excellent

Vincenzo

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good. Location a but tricky to find. Not sure if feel safe walki g in tgst sea alone to one of the restaurant ls.
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very accommodating and the property was clean and well maintained.
Stayed 7 nights in Jun 2024

8/10 Good

Reza

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, room comfort
Was there for business , staff was very nice, room was clean and nice and big, hotel was just a little dated . My room had a lot of visible repairs .
Stayed 1 night in Aug 2024

10/10 Excellent

Farah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great family stay. Clean and comfortable. Looked the proximity to the highway but far enough away that it wasn't noisy. Staff were fantastic and helpful always. Breakfast was great. Appreciated that their pool was under construction so they offered up the pool at a neighbouring hotel across the street.
Stayed 3 nights in Aug 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Margriet

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel and friendly staff. Very responsive when we had issues and questions. Housekeeping was sporadic but on the whole it was a great stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities
The staff was wonderful. The pool was out of service. We had a hard time accessing our room as the door stuck really bad. Took many tries to open
Stayed 1 night in Aug 2024

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and helpful staff. Good breakfast
Stayed 1 night in Aug 2024

8/10 Good

bobbi

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marivic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Andrea

Traveled with family
Disliked: Cleanliness
Our first room on the 2nd floor had significant spider-webs, and scratches and scuffs on walls and furniture. There were also many poorly-patched holes in doors and walls. Husband immediately asked the front desk what could be done, and we were moved to the “newly renovated” 5th floor. At first glance, a really nice room that didn’t feel like it was in the same hotel as our first room. Renovations were quickly/cheaply done, which I guess are to be expected in a hotel. There was even still drywall dust left on a towel bar (so, cleanliness was definitely questionable). Was also disappointed that the pool was closed for renovations, and did not receive any pre-warning - only once we arrived. Two disappointed kids for sure. Breakfast was included and fine. Not sure that we’d stay here again, with several other options in the immediate area.
Stayed 1 night in Jul 2024

6/10 Okay

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jamie

Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Sandra

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Priced too high for a low value hotel. Go elsewhe.
Dirty towels and floors. Breakfast lobby area was dirty and unappealing. Staff tried to keep up but could not.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet great location.
Stayed 1 night in Jul 2024

4/10 Poor

Joel

Disliked: Property conditions & facilities
We ended up in a hotel room that had a door that often wouldn't open from the outside. It was also sticky from the inside, but would usually open with effort. In general I could force the door open from the outside, but when leaving, with both of outside of the room, it wouldn't open. If someone inside was having a medical problem, they were out of luck. I considered it to be a fire hazard. They shouldn't have used the room. Bad experience due to the stuck door. There was also a smell of sewage in the general area. They said it had to do with washing the building. Did they use sewer water?
Stayed 1 night in Jul 2024