This is an old (by US standards) building with lots of intricate details, BUT, I think they are trying to remodel/restore it, and the walls still need paint, there is duct tape on the stairs carpet inside and outside the building and the room was small. We had to go to the dark, somewhat dinghy lobby for coffee and if you needed the front desk person, you had to ring a bell. We did feel safe in this busy neighborhood with all the tube stations, coffee shops and restaurants. A 45 minute walk got us to Trafalgar Square and a 20 minute walk got us to Regents Park. Emilia's restaurant was FANTASTIC! And just around the corner