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Sapphire Hotel

3.0 star property

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Photo gallery for Sapphire Hotel

Front of property
Property grounds
Staircase
Lobby
Triple Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services
$72
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
35 Shepherds Bush Road, London, England, W6 7LU
  • Westfield London Shopping Centre
    ‪10 min walk‬
  • Kensington High Street
    ‪14 min walk‬
  • Hyde Park
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Single Room, Private Bathroom

7.6 out of 10
Good
(43 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Private Bathroom

7.4 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Double Room, Private Bathroom

7.2 out of 10
Good
(32 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Triple Room, Private Bathroom

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Sapphire Hotel

3-star hotel in Hammersmith and Fulham
This smoke-free hotel features concierge services, a computer station, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a TV in a common area.
Sapphire Hotel offers 14 accommodations with DVD players and safes. LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and fans. A nightly turndown service is provided and housekeeping is offered daily.

Sapphire Hotel features tour/ticket assistance, concierge services, and a television in a common area. A computer station is located on site and wireless Internet access is complimentary.

Sapphire Hotel is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8.50 per day)
  • Street parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 8.5 per day (10 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Sapphire Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 262 out of 1009 reviews
Rating 8 - Good. 316 out of 1009 reviews
Rating 6 - Okay. 197 out of 1009 reviews
Rating 4 - Poor. 107 out of 1009 reviews
Rating 2 - Terrible. 127 out of 1009 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Hans

Liked: Staff & service, room comfort
Net curtains could have done with a wash. An old tissue was left on the window sill. Bathroom clean and bed comfy.
Stayed 1 night in May 2025

8/10 Good

Nia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel!

I stayed at the Sapphire Hotel for 2 nights with my partner. The staff were polite and welcoming and the room we stayed in was well presented, clean and cosy. My only reservation would be that due to the walls being a bit thin, depending on the guests, it can be quite noisy at certain times, but I understand that this is down to the guests rather than being a direct issue with the hotel. I’d politely suggest that hotel staff encourage all guests upon arrival to be considerate of others and minimise noise levels. Aside from that, the Sapphire Hotel is definitely worth the price and I hope to be visiting again soon!
Stayed 1 night in May 2025

10/10 Excellent

Truloni

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 3 nights in May 2025

6/10 Okay

Ramesh

Liked: Cleanliness, property conditions & facilities
Ok stay. Good and safe neighborhood. Not very close to tube but there are buses. No elevators Need to climb a lot or stay in basement. Very small bath room
Stayed 2 nights in May 2025

8/10 Good

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Hotel staff were excellent very friendly and helpful, will definitely be back. So close to Shepard’s Bush and Hammersmith
Stayed 3 nights in May 2025

6/10 Okay

Mark

Disliked: Amenities, property conditions & facilities
Friendly staff and convenient location near Westfield Mall and several tube lines. Room is very small with no place to unpack luggage. Washroom was clean but so tight that one cannot sit on a toilet with the door closed. There is literally no room between the toilet and the door. Walls are very thin, so I could hear every conversation of the couple next door at all hours.
Stayed 7 nights in May 2025

8/10 Good

L

Traveled with family
Liked: Cleanliness, staff & service, room comfort

On the whole, ok

Room was clean and tidy with all expected facilities, a few basic maintenance jobs would improve the room.
Stayed 1 night in May 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2025

8/10 Good

Gareth

Liked: Cleanliness, property conditions & facilities
Reasonably priced. Nice area. Decent pub nearby. A long walk from the underground and railway stations.
Stayed 2 nights in May 2025

10/10 Excellent

Kerry

Stayed 3 nights in May 2025

10/10 Excellent

Les

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

A sparkling room at the Sapphire Hotel

A lovely room, small but not cramped, and a nice shower, and toilet, very clean and comfortable, and in a good location for access to where we wanted to vist.
Stayed 3 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Close to underground, groceries, restaurants. Not near tourist attractions, easy access to public transportation makes this a non issue
Stayed 1 night in May 2025

8/10 Good

Joshua

Business traveler
Liked: Cleanliness, staff & service, room comfort
For the price, it is comfortable, clean and the staff were very pleasant.
Stayed 2 nights in May 2025

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice person working in the check in area. Very easy to check in and check out!
Stayed 1 night in May 2025

8/10 Good

Joel

Stayed 3 nights in May 2025

8/10 Good

Jakob

Liked: Staff & service

Ok for traveling

Good stay for solo traveler
Stayed 4 nights in May 2025

8/10 Good

lisle

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 7 nights in Apr 2025

8/10 Good

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good small twin bed room with very small shower and no elevator so you will need to use stairs with your luggage. Staff very helpful and friendly
Stayed 7 nights in May 2025

8/10 Good

Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort

A good place to stay

Good for couples, clean, well located, three subways lines very closer, and good opinions to eat
Stayed 7 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. would go there again.
Stayed 2 nights in May 2025

6/10 Okay

Frank

Stayed 3 nights in May 2025

8/10 Good

Paul

Stayed 1 night in May 2025

4/10 Poor

Shelby

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
My friend and I stayed at the Sapphire hotel due to its close location to the Heathrow airport. The room unfortunately was extremely hot and muggy, the bathroom had black mold in it and our towels were not fully clean upon arrival. The staff were friendly which was the highlight. We would not stay here again.
Stayed 2 nights in May 2025

6/10 Okay

Antonia

Stayed 1 night in May 2025