See all properties

Ruby Lucy Hotel London

4.0 star property

Choose dates to view prices

Photo gallery for Ruby Lucy Hotel London

Loft Room | View from room
Lobby lounge
Bar (on property)
Cosy Room | 1 bedroom, premium bedding, in-room safe, individually decorated
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
100 Lower Marsh, London, England, SE1 7AB
  • London Eye
    ‪9 min walk‬
  • Big Ben
    ‪13 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Wow Room

Wow Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Wow Room

8.4 out of 10
Very good
(8 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Lovely Room

1 bedroom, premium bedding, in-room safe, individually decorated

Lovely Room

9.0 out of 10
Wonderful
(26 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Room

Cosy Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Cosy Room

9.4 out of 10
Exceptional
(53 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nest Room

1 bedroom, premium bedding, in-room safe, individually decorated

Nest Room

9.6 out of 10
Exceptional
(33 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Room

Loft Room | View from room

Loft Room

9.0 out of 10
Wonderful
(14 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Interior

Ruby Stella Hotel London

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
4.7 out of 5, Exceptional, (303)
$183 nightly
The price is $183 total
includes taxes & fees
Ruby Stella Hotel London

About this property

Ruby Lucy Hotel London

4-star hotel in London City Centre
This smoke-free hotel features a bar/lounge, a snack bar/deli, and coffee/tea in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Ruby Lucy Hotel London offers 75 air-conditioned accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This London hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area.

Ruby Lucy Hotel London is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Offsite parking fee: GBP 20 per day (0.2 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Ruby Lucy Hotel London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 743 out of 1000 reviews
Rating 8 - Good. 187 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great, very friendly will stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, nice room.
Stayed 1 night in Feb 2025

10/10 Excellent

Sailesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel would love to stay there again
Stayed 1 night in Apr 2025

2/10 Terrible

Louise

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT BOOK HOTEL

We are a Military service family and I needed to cancel my room one week before due to my partner being called away and wanted a refund or to change the date. They refused both requests which meant we lost our money. Very unhelpful DO NOT BOOK WORSE CUSTOMER SERVICE
Stayed 1 night in Mar 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem!

Modern, clean, and beautifully presented throughout with an artisan feel, this hotel really wowed me. A quiet (I.e. pedestrian street no traffic noise) location but by no means sleepy. There were multiple independent bars and restaurants nearby and a thriving food / other market on the doorstep. Also close to the South Bank for many attractions. My room was well appointed, clean, modern, lovely bed and shower, and the staff were exceptionally friendly and welcoming. They even swiftly helped me to locate and return to me a lost item - so rare to get this level of service. Food menu looked tasty, but didn’t try it. For context, this hotel was the same price as a travelodge on the night of stay. It’s a no-brainer to stay here and I’d highly recommend it to friends and family. Thank you Ruby Lucy!
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you will read, the reviews of this hotel are wonderful and I will say that they are all true. The hotel is clean, safe, great walking distance to everything and has a very welcoming vibe to it. I would recommend this hotel to anyone. Although I had an issue during my stay, the reaction from the management team honestly outweighed the otherwise negative experience. It is one thing to say you take great pride in service and guest experiences, but it’s another to truly live it and I do see that this is extremely important to Ruby Lucy management.
Stayed 1 night in Mar 2025

10/10 Excellent

Julie Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alistair

Lovely clean quiet and comfortable room and very helpful staff.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic brand new hotel in pedestrian street

Fantastic brand new hotel in pedestrian street nestled behind Waterloo station. The hotel is modern quirky and has a sleek design. The bar and the breakfast room are really cool places to hang out and there is even a rooftop. The hotel is conveniently located a 5-minute walk from Waterloo and all of the underground lines it serves which is perfect for London exploration. It is also a minute away from the Old Vic. I will definitely stay again. The rate was very reasonable given the quality and neighborhood.
Stayed 4 nights in Mar 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel situated in a great area with easy access to Waterloo station. Fantastic decor and a great vibe throughout. Lovely cocktails served in the bar too!
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Olaf, Palmerstown

Super as always
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Fun and comfortable. Very attentive staff, nice breakfast and coffee. Self serve hot taps were not hot enough for good tea making.
Stayed 2 nights in Mar 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
As far as l saw everything was fine
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonny

Stayed 1 night in Mar 2025

10/10 Excellent

Gerrald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & Helpful staff... the area is very nice as well.
Stayed 1 night in Mar 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff & lovely vibe. Brilliant location. Only criticism would be slightly small room & very soft bed, which sadly when you have a back condition isn’t great. Superb breakfast & bar service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

We stayed at the Ruby Lucy for my birthday. Checking in was easy, checking out was easy. Our room was fantastic. Such a comfy bed! Shower was lovely. Would definitely return
Stayed 1 night in Mar 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

I really enjoyed staying at Ruby Lucy. The hotel is in an incredible location - you're steps away from Waterloo station, lots of eateries, Southbank, and several theatres. I found the bed to be the comfiest I think I've ever experienced - the mattress and pillows felt like they were made for me, but I do love a firm pillow. I didn't have a view (the windows were frosted) because it would've looked out onto the rear end of Waterloo station which I suppose isn't that pretty. However, you do get a cracking view of Elephant & Castle from the 4th floor galley. The hotel is known for having live music throughout the week (plus a 24/7 bar), but I heard absolutely nothing from my perfectly soundproofed room. The Ruby branded toiletry products throughout the room smelled absolutely divine, especially the two shower gels and hand wash. The staff who I talked to briefly at the bar were utterly lovely and very welcoming. It was the perfect hub for my short but sweet solo trip.
Stayed 2 nights in Mar 2025

8/10 Good

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would defo recommend!

Absolutely fabulous. The bar staff were so lovely. Emily welcomed us and the 2 girls on Saturday were so lovely. One from Oz and one from a little village in England, I didn’t catch the name. The bar was so quirky, my daughter and I loved it. However, we didn’t love the 8am wake up call Saturday morning by the cleaner hoovering outside, but with a friendly ‘would you mind not doing that now’ she stopped. Close to Waterloo and overall fab stay. Would definitely go back:
Stayed 2 nights in Mar 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky and friendly near Waterloo.

A rather quirky modern hotel, with very friendly staff and an excellent breakfast buffet. Not convinced by the see-through glass walls around the toilet and shower.
Stayed 2 nights in Mar 2025

2/10 Terrible

Adam

Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Stayed 1 night in Mar 2025

10/10 Excellent

Ricky

Stayed 1 night in Feb 2025