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Royal Garden Hotel

5.0 star property

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Photo gallery for Royal Garden Hotel

Premium bedding, in-room safe, desk, laptop workspace
Royal Deluxe Studio, High Floor | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Indoor wedding
Royal Deluxe Studio, High Floor | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

Map
2-24 Kensington High Street, London, England, W8 4PT
  • Kensington Palace
    ‪7 min walk‬
  • Hyde Park
    ‪13 min walk‬
  • Buckingham Palace
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Master Suite

Master Suite | Premium bedding, in-room safe, desk, laptop workspace

Master Suite

  • 1076 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Deluxe Studio, High Floor

Royal Deluxe Studio, High Floor | Premium bedding, in-room safe, desk, laptop workspace

Royal Deluxe Studio, High Floor

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Deluxe Double

Royal Deluxe Double | Premium bedding, in-room safe, desk, laptop workspace

Royal Deluxe Double

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Garden Deluxe

Premium bedding, in-room safe, desk, laptop workspace

Royal Garden Deluxe

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Premium bedding, in-room safe, desk, laptop workspace

Park Suite

  • 635 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double

Premium bedding, in-room safe, desk, laptop workspace

Classic Double

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Deluxe

Premium bedding, in-room safe, desk, laptop workspace

Garden Deluxe

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Double

Premium bedding, in-room safe, desk, laptop workspace

Royal Double

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Bathroom | Combined shower/tub, rainfall showerhead, designer toiletries

Deluxe Studio

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Garden Twin

Garden Twin | Premium bedding, in-room safe, desk, laptop workspace

Garden Twin

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Lobby

The Bailey's Hotel London Kensington

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (2206)
The price is $181
per night
$218 total
includes taxes & fees
Apr 13 - Apr 14
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About this property

Royal Garden Hotel

5-star hotel in London City Centre
Along with 2 restaurants, this smoke-free hotel has a full-service spa and 3 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a snack bar/deli, and a 24-hour business center are onsite.
Royal Garden Hotel offers 394 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. This London hotel provides complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Royal Garden Hotel features a full-service spa and a 24-hour health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Royal Garden Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.
Royal Garden Hotel has 2 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Hindi, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (GBP 45 per day)
  • Valet parking on site (GBP 45 per day)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 28 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Bicycle storage
  • Full-service spa
  • Pilates classes
  • Playground
  • Yoga classes

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator (34 inch wide door)
  • Handrails in stairways (37 inches high)
  • Magnifying mirror
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 28 per person
  • Airport shuttle fee: GBP 85 per vehicle (one way)
  • Self parking fee: GBP 45 per day
  • Valet parking fee: GBP 45 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Garden Hotel Royal
Garden Royal
Garden Royal Hotel
Hotel Garden Royal
Hotel Royal Garden
Royal Garden Hotel
Royal Garden Hotel London
Royal Garden London
Royal Hotel Garden
Royal Garden
Royal Garden Hotel London, England
Royal Garden Hotel Hotel
Royal Garden Hotel London
Royal Garden Hotel Hotel London

Royal Garden Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1129 out of 1610 reviews
Rating 8 - Good. 298 out of 1610 reviews
Rating 6 - Okay. 102 out of 1610 reviews
Rating 4 - Poor. 47 out of 1610 reviews
Rating 2 - Terrible. 34 out of 1610 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Stayed 6 nights in Dec 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff—especially Jay at front desk! Clean and modern.
Stayed 6 nights in Dec 2024

10/10 Excellent

khalifa, abu dhabi

Stayed 10 nights in Dec 2024

6/10 Okay

Gali

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Can’t control heating. Room too hot
Love this hotel. But can’t control heating and room was too hot the entire stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tien-Der

Stayed 3 nights in Dec 2024

6/10 Okay

Bartholomew

Stayed 4 nights in Nov 2024

4/10 Poor

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
DISAPPOINTING. I’ve been staying at this hotel for over 20 years and it’s normally excellent. Sadly on this occasion it was not. Extremely loud music lots of bass pounding from the room below (piano bar) until 01:00 meant I could not sleep. We should have been informed about this at check-in. This room was NOT worth over £300
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay.
Very clean and spacious room for your family of 4. The boys, aged 10 and 12, comfortably slept on the large sofa bed. Room was very clean, and loved that there is a bath and shower here! Location is convenient enough but at night its quiet so appreicated that.
Stayed 3 nights in Dec 2024

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, highly recommended!!
Stayed 3 nights in Oct 2024

8/10 Good

Charlotte

Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
Wow - incredible team and hotel - one of my top 3 stays in any hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Stayed 6 nights in Nov 2024

8/10 Good

Colleen Renee

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A first-rate hotel close to RAH.
Stayed 1 night in Dec 2024

10/10 Excellent

Allan

Stayed 1 night in Dec 2024

8/10 Good

Rehman

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay, service and room was great as normal
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly
Thank you so much for accommodating and facilitating my proposal.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Staff are friendly, efficient and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Staff and service level are very good.
Stayed 2 nights in Dec 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great breakfast and great customer service. Very comfy bed and perfectly clean room and bathroom. My only small issue was the room was very cold and took hours to warm up a little.
Stayed 2 nights in Dec 2024

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible service. This is NOT five star
Service is awful. Couldn’t find our booking, wasn’t allowed to take our own luggage upstairs but waited nearly an hour to brought to the room. Wasn’t told the bar was reservations only so couldn’t get in. Door man watched us 3 times struggle to get to get through the side door due luggage and wind (the main doors were broken throughout our stair). Bath wouldn’t drain when using the shower and the plug handle was smashed off. Bed has a large wooden frame which you hang your legs on as the rooms are so small, no water in the room on the first time. This struggles to be a 4 star. Go elsewhere, we will be.
Stayed 2 nights in Nov 2024