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Rest Up London - Hostel

2.0 star property

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Bed sheets
Living area
Front of property
Interior entrance
Living area

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
  • Restaurant
$83
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
172 New Kent Road, London, England, SE1 4YT
  • Place, The Shard
    ‪18 min walk‬
  • Place, London Bridge
    ‪3 min drive‬
  • Place, Tower Bridge
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪40 min drive‬

Room options

Basic Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Shared Bathroom

Bed sheets

Twin Room, Shared Bathroom

  • 86 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for 1 bed in shared, mixed room of 4 - ensuite

Bed sheets

1 bed in shared, mixed room of 4 - ensuite

  • 107 sq ft
  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for 1 bed in shared, mixed room of 33 - shared bathroom

1 bed in shared, mixed room of 33 - shared bathroom | Bed sheets

1 bed in shared, mixed room of 33 - shared bathroom

  • 538 sq ft
  • Sleeps 1
  • 16 Twin Bunk Beds

View all photos for Private family room 6 beds - shared bathroom

Bed sheets

Private family room 6 beds - shared bathroom

  • 108 sq ft
  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for 1 bed in shared, mixed room of 10 - private bathroom

1 bed in shared, mixed room of 10 - private bathroom | Bed sheets

1 bed in shared, mixed room of 10 - private bathroom

  • 301 sq ft
  • Sleeps 1
  • 5 Twin Bunk Beds

1 bed in shared, mixed room of 8 - private bathroom

  • 322 sq ft
  • Sleeps 1
  • 4 Twin Bunk Beds

View all photos for Private family room 6 beds - shared bathroom

Bed sheets

Private family room 6 beds - shared bathroom

  • 129 sq ft
  • Sleeps 6
  • 3 Twin Bunk Beds

Basic Shared Dormitory, Mixed Dorm

  • Sleeps 1
  • 6 Twin Bunk Beds

View all photos for 1 bed in shared, mixed room of 6 - private bathroom

1 bed in shared, mixed room of 6 - private bathroom | Bed sheets

1 bed in shared, mixed room of 6 - private bathroom

  • 129 sq ft
  • Sleeps 1
  • 3 Twin Bunk Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Bed sheets

Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Private family room 4 beds - shared bathroom

Bed sheets

Private family room 4 beds - shared bathroom

  • Sleeps 4
  • 2 Twin Bunk Beds

Private family room 6 beds - shared bathroom

  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for 1 bed in shared, mixed room of 4 - shared bathroom

Bed sheets

1 bed in shared, mixed room of 4 - shared bathroom

  • 97 sq ft
  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Private Twin - private bathroom

Bed sheets

Private Twin - private bathroom

  • 86 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Private family room 4 beds - shared bathroom

Private family room 4 beds - shared bathroom | Bed sheets

Private family room 4 beds - shared bathroom

  • 107 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for 1 bed in shared, mixed room of 6 - shared bathroom

Bed sheets

1 bed in shared, mixed room of 6 - shared bathroom

  • 161 sq ft
  • Sleeps 1
  • 3 Twin Bunk Beds

View all photos for Basic Triple Room

Basic Triple Room | Bed sheets

Basic Triple Room

  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for 1 bed in shared, mixed room of 8 - shared bathroom

1 bed in shared, mixed room of 8 - shared bathroom | Bed sheets

1 bed in shared, mixed room of 8 - shared bathroom

  • 269 sq ft
  • Sleeps 1
  • 4 Twin Bunk Beds

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About this property

Rest Up London - Hostel

Hotel in London City Centre
This smoke-free hotel features a restaurant, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning.
Rest Up London - Hostel offers 140 accommodations. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This London hotel also offers a terrace, a vending machine, and an arcade/game room.

Rest Up London - Hostel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
RestUp Restaurant - Onsite buffet restaurant.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 5 to 7.99 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RestUp Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Check-in hours are between 3 PM and 2 AM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 10.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 5 to 7.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served or permitted at this property

Property is also known as

London RestUp
RestUp
RestUp Hostel
RestUp Hostel London
RestUp London
RestUp London England
RestUp London Hostel
Rest Up London Hostel
Rest Up Hostel
Rest Up
Rest Up London Hostel
Rest Up London - Hostel Hotel
Rest Up London - Hostel London
Rest Up London - Hostel Hotel London

Rest Up London - Hostel Reviews

Reviews

6.8
Rating 10 - Excellent. 192 out of 1017 reviews
Rating 8 - Good. 324 out of 1017 reviews
Rating 6 - Okay. 261 out of 1017 reviews
Rating 4 - Poor. 134 out of 1017 reviews
Rating 2 - Terrible. 106 out of 1017 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Ayodele

Liked: Staff & service, amenities
A decent effort had been invested in to keeping a decent standard, a little more attention to the shower would help, it breaks/ cuts off occasionally. And you have to keep pushing the shower button while you have soap in your eyes-- it is very uncomfortable and annoying. Shower should be free flowing not cutting off !
Stayed 6 nights in Jun 2025

8/10 Good

Jean-Jacques Paul Bonga-B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good in all
Stayed 7 nights in Jun 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Istvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always friendly

The staff always busy, however, still have a kind and nice word to everyone and handle any issues in the right manner, efficient.
Stayed 1 night in Jun 2025

4/10 Poor

Eren

Disliked: Property conditions & facilities
We had a room with a private bathroom for 2 nights. The elevator didn’t work, therefore we had to carry our laggi
Stayed 2 nights in Jun 2025

2/10 Terrible

Peter

Disliked: Amenities, property conditions & facilities
No safe place to store your belongings, no where to store clothing, no soap in bathrooms, no toilet paper in toilets some days, no kitchen or washing machine and no nearby laundromat. Poorly sound insulated, and very noisy dorm. Close to city center and transport.
Stayed 7 nights in Jun 2025

4/10 Poor

Elise

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Stupid payments

Had to pay to use the kitchen which is stupid?!?! Like ten pounds to use the kitchen facilities, also every time you open your locker it’s five pounds. Oh you left something in your bag? Cute, pay 5 pounds to get it out.
Stayed 1 night in Jun 2025

6/10 Okay

Fiona

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Noisy. Handy and cheap. Paid for en suite but then expected to pay for towels, nothing about this in booking info.
Stayed 1 night in Jun 2025

6/10 Okay

Ayodele

Too much water on the floors in the toilet & bathroom
Stayed 1 night in Jun 2025

10/10 Excellent

Dean

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Clean rooms and restrooms. The common area furnitures a little rundown. You have to rent towels, dont forget adaptor for outlets if coming from USA
Stayed 2 nights in Jun 2025

6/10 Okay

Bernardo

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jerzy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Stayed 1 night in May 2025

6/10 Okay

TIAGO LUIZ

Liked: Cleanliness, staff & service
Disliked: Room comfort
The service provided by the staffs was very good but the comfort of the room was very poor, there was a window in the middle of the bed, that window was broken and couldn't be closed so during the night I have been caught by wind and noise.
Stayed 2 nights in Jun 2025

2/10 Terrible

Sherry

Disliked: Cleanliness, amenities
Extremely disappointing experience. I booked a 4-bed female-only dorm, but after taking a shower, I came back to find a man in the room. Turns out they had put me in a mixed dorm by mistake. When I raised this with the staff, they moved me to a 5-bed room — essentially a downgrade, which I did not agree to. The bed was extremely high and difficult to climb into, the bathroom was dirty, and the whole experience felt careless and unprofessional. I also requested a refund, but so far have received no response. Would not recommend this place based on how poorly they handled a basic booking and guest safety concern.
Stayed 1 night in May 2025

10/10 Excellent

Cortland

Liked: Cleanliness, staff & service, property conditions & facilities
The people are very helpful and friendly. Happy customer Cortland Bonds my first time in England
Stayed 1 night in May 2025

8/10 Good

Laura

Traveled with group
Liked: Staff & service
Did the job for one night stay with friends, one issue was that in the communal bathrooms the signage wasn’t clearly in show meaning that men were going into the women’s bathroom and shower and women were going into the men’s,made me feel a little unsafe and uncomfortable but other than that the staff were amazing and it did the job for what we needed it for. :))
Stayed 1 night in May 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn’t stay the night

When arriving at this hostel with my daughter we felt very unsafe in the lobby and community area. Our room was several floors up - there were people loitering in corridors and security patrolling. Our room felt like a prison cell - very small, it smelt and contained a rickety bunk bed that had a very thin mattress that would have offered no comfort. We decided to leave and found another place to stay. When we checked out we were offered another room but we felt too unsafe to stay. The hostel would not refund our money.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good for a night's stay

No frills hostel, but the bunk bed was comfortable and I slept well.
Stayed 1 night in May 2025

6/10 Okay

Yousry

Need a lot of improvement
Stayed 3 nights in May 2025

8/10 Good

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Jimmy

Disliked: Staff & service, property conditions & facilities
There no privacy in my room, no curtains. No light (or lamp), no power (electric) outlets near bedside. The light at the shower room was automatically turned off when there is no movement which i understood. But the light was off in the middle of the shower and it is co-ed,i can't go out turned the light on. The washroom on the second floor was flooded once, no toilet papers available. Everyone gathered around the lobby to charge his electronics. In addition, i asked on of the staff for beer drinking inside this building, he said 'No'. But someone drink beer which they bought from the store just acrosss the street. The only good thing I 5say is there is a LEBO restaurant across the street and it is very famous. I bought half boneless chicken with rice, it id only 8 pound, which is very good price compare crazy price in London. I am not sure to go back to London, however, i will not stay this hostel for sure.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Ana Lis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

We booked a room with a bathroom, upon arrival I told reception that there was no light in the bathroom and they said yes, we'll see. When I arrived at night there was no light in the bathroom and at reception they told me, there's no one around now to check on that, the hostel is a dirty mess, all the rubbish on the ceilings, if you want towels you have to pay £5, they gave me a room on the fourth floor without an elevator, I understand it's a hostel but at almost £80 for a room with a bathroom in these conditions, and super far from everything, an experience that I don't recommend anyone go through.
Stayed 1 night in Apr 2025

10/10 Excellent

Latu

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Beautiful, pretty cheap but some issues.

It's a hostel. Going into that is important to remember. I'm not comparing to a hotel level service. The good: the staff all seemed pleasant and helpful even when they couldn't give me what was promised. The building is beautiful and common areas are decorated very cute. Breakfast smelled good though we woke too later for it. There's outdoor space and a park next door which is rare for London. Once you get through the gate there's a pretty safe feeling. It's walkable from the tower bridge and plenty of public transport options. Now, the bad. The room was full of black specks on the clean white bed upon arrival which seemed to duplicate no matter what we did. Turns out the window was rusted away at the bottom of the window sill, which would explain the constant draft. The specks appeared to be from a mix of rust and bird excrement and feathers. We came in April, which is still rather cold some days and the radiator did nothing, so my guess is the boiler was turned off already. The deadbolt didn't prevent the door from being accessed from the outside. They charged me for towel rental before checking that they didn't have enough towels to give me. I don't know how many issues could have been fixed if we had asked for another room or more assistance. We ended up only staying 1.5 days & checking out and moving to another hotel. This morning (my original checkout day), I received a notice to checkout while aboard my plane. Remains to be seen if I'm actually checked out or not.
Stayed 5 nights in Apr 2025