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Comfort Suites London

3.0 star property

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Photo gallery for Comfort Suites London

2 Queen Beds, 1 Bedroom Suite | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace
2 Queen Beds, 1 Bedroom Suite | Bathroom | Eco-friendly toiletries, hair dryer, towels, soap
2 Queen Beds, 1 Bedroom Suite | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
1120 Dearness Dr, London, ON, N6E1N9
  • White Oaks Mall
    ‪5 min walk‬
  • Victoria Hospital
    ‪5 min drive‬
  • London Convention Center
    ‪8 min drive‬
  • London, ON (YXU-London Intl.)
    ‪17 min drive‬

Room options

View all photos for 2 Queen Beds, 1 Bedroom Suite

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

2 Queen Beds, 1 Bedroom Suite

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for 1 King Bed, 1 Bedroom Suite

1 King Bed, 1 Bedroom Suite | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

1 King Bed, 1 Bedroom Suite

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for 1 King Bed, 1-Person Sofabed

1 King Bed, 1-Person Sofabed | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

1 King Bed, 1-Person Sofabed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Comfort Suites London

3-star hotel in Westminster
Laundry facilities, a 24-hour front desk, and express check-out are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, RV/bus/truck parking, multilingual staff assistance, and a banquet hall are onsite. Housekeeping is available on request.
Comfort Suites London offers 118 accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with cable channels.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a vending machine, multilingual staff, and laundry facilities. Onsite self parking is complimentary.

Comfort Suites London is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Suites Hotel London
Quality Suites London
Quality Suites
Quality Suites London
Comfort Suites London Hotel
Comfort Suites London London
Comfort Suites London Hotel London

Comfort Suites London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 142 out of 222 reviews
Rating 8 - Good. 47 out of 222 reviews
Rating 6 - Okay. 22 out of 222 reviews
Rating 4 - Poor. 7 out of 222 reviews
Rating 2 - Terrible. 4 out of 222 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Stayed 1 night in Oct 2024

10/10 Excellent

Rosalie

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A horrible amount of construction around the hotel. Not their fault at all. Hot breakfast was great. The manager was awesome.
Stayed 2 nights in Nov 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Stayed 2 nights in Oct 2024

10/10 Excellent

Erika, North Bay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only were the staff friendly and approachable, but the interior of the rooms and hotel itself were amazing! We even received a free upgrade. The bed was very comfortable, the breakfast was hot and fresh, and the overall cleanliness was impressive. I would stay here again, easily.
Stayed 2 nights in Oct 2024

8/10 Good

Khalid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Stephen

Stayed 1 night in Jun 2024

10/10 Excellent

Calvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Checked in late, slept, had breakfast, left early. Front desk was friendly and polite. Staff at breakfast area were polite as well. Hot breakfast, simple, but decent. Room was clean and spacious. Would stay again.
Stayed 1 night in Oct 2024

6/10 Okay

Joel

Business traveler
Liked: Staff & service, amenities
I wish hotels.com would track renovations. The hotel was only accessible through the reception door for the whole stay, yet was fully bucked requiring you to walk the perimeter of the property from the back. The room was nice, but the carpet was dirty probably from the renovations. Obvious washing the dirt off your feet in the shower. And they could provide a towel hanger at the shower, not across the bathroom behind the door.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious suite room which was newly renovated, a really nice room with good aircon. A quiet area so no outside noise. Breakfast was good with hot options and a nice clean breakfast room. Really glad we chose this hotel.
Stayed 1 night in Oct 2024

8/10 Good

Laine

Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't have high expectaions as this was a stop to help break up a long drive. Was pleasantly surprised by the renovated rooms, friendly staff, proximity to some great restaurants within walking distance. This will definitely be our go to when in the area!
Stayed 1 night in Nov 2024

10/10 Excellent

Kanen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, modern room with lots of space for a good price.
Stayed 1 night in Oct 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great. Spacious and clean. The reno did it justice. We arrived on Halloween staff were dressed up. Great welcoming. I do recommend lots near by. Food, shopping etc.
Stayed 1 night in Oct 2024

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Yaganah

Disliked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Harry

Business traveler
Liked: Cleanliness, staff & service, amenities
The room was clean and had all the necessities. The air conditioner was extremely loud. Bed although comfortable was set very high. Shower stall did not have any shelf to p[ace a soap or a towel.
Stayed 1 night in Oct 2024

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Oct 2024

10/10 Excellent

Erich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nice. Fully renovated.
Stayed 1 night in Oct 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Ali

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
On the outskirts of town. The room was nice, however we spilled water on the floor and it was evidently very dirty by the colour of the towel when I was wiped up- cleaning with more than a mop might help. The layout of parking was awkward especially since the card readers didn’t work to any exterior door and we had to use the main entrance. We booked this hotel for the size of the room and access to laundry facilities- they weren’t working which was disappointing. I believe there are long term tenants at the facility as well, which seemed to be evident in the staff- there was a note of guest fatigue in their approach. Overall the site served its purpose, but not worth the price we paid.
Stayed 2 nights in Oct 2024

8/10 Good

Heather, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024