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The Princess Hotel – St Pancras Hotel Group

2.0 star property

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Photo gallery for The Princess Hotel – St Pancras Hotel Group

Front of property
Free toiletries, hair dryer, towels, soap
Exterior
Reception
Basic Twin Room, Shared Bathroom | Premium bedding, Select Comfort beds, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
31 Argyle Street, Kings Cross, London, England, WC1H 8EP
  • The British Museum
    ‪19 min walk‬
  • Big Ben
    ‪8 min drive‬
  • Buckingham Palace
    ‪9 min drive‬
  • London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Basic Five Room, Shared Bathroom

Basic Five Room, Shared Bathroom | Premium bedding, Select Comfort beds, desk, laptop workspace

Basic Five Room, Shared Bathroom

  • 215 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Basic Twin Room, Shared Bathroom

Basic Twin Room, Shared Bathroom | Premium bedding, Select Comfort beds, desk, laptop workspace

Basic Twin Room, Shared Bathroom

  • 97 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room, Shared Bathroom

Basic Double Room, Shared Bathroom | Premium bedding, Select Comfort beds, desk, laptop workspace

Basic Double Room, Shared Bathroom

  • 75 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom | Premium bedding, Select Comfort beds, desk, laptop workspace

Basic Single Room, Shared Bathroom

  • 65 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

The Princess Hotel – St Pancras Hotel Group

Hotel in London City Centre
Along with valet parking, this hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite.
The Princess Hotel – St Pancras Hotel Group offers 27 accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The Princess Hotel – St Pancras Hotel Group features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. This Victorian hotel also offers express check-out and a front-desk safe. Parking is available onsite for a surcharge.

The Princess Hotel – St Pancras Hotel Group has designated areas for smoking.

Languages

English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Valet parking on site (GBP 25 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 3 buildings
  • Built in 1850
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 25 per day
  • Valet parking fee: GBP 25 per day
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Princess Hotel London
Princess London
Princess Hotel
Princess Hotel St Pancras Hotel Group
The Princess Hotel – St Pancras Hotel Group Hotel

The Princess Hotel – St Pancras Hotel Group Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 268 out of 1053 reviews
Rating 8 - Good. 438 out of 1053 reviews
Rating 6 - Okay. 211 out of 1053 reviews
Rating 4 - Poor. 78 out of 1053 reviews
Rating 2 - Terrible. 58 out of 1053 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely 2 day stay here. It was easy to find, clean, well equipped and stylish. I'd definitely stay again.
Stayed 2 nights in Jan 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service
The staff and service was exceptional. Good and easy location for transportation in/out of Kings Cross/St. Pancras. Room fine. A little noisy, but think that was just a couple of guests. I'd stay here again if needed to for the location, ease and value.
Stayed 1 night in Jan 2025

10/10 Excellent

Teresita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We used this hotel as a base for our travels in the UK. It is within 5 minutes walk from St. Pancras/Kings Cross, so it was convenient for the Eurostar to/from Paris, and the regional trains to Edinburgh, Cambridge, and all over the UK. The room was on the smaller side, but the shared bath/shower was large and modern. Inside our room we had our own wash basin and shower combo (which we hardly used) as we preferred the larger shower down the hall.
Stayed 4 nights in Dec 2024

10/10 Excellent

Geoff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful! Thank you Geoff
Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Night Stay

Excellent customer service at check-in. Excellent room for the price. Great location and very quiet.
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
I need a good value for money room and I got one
Stayed 1 night in Dec 2024

6/10 Okay

M Jason

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Helen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and warm, clear and just right for the price
Stayed 1 night in Dec 2024

8/10 Good

COLIN, Toronto

The only issue was being on the top floor- 3rd. With a large bulky suitcase it took a bit to manoeuvre the narrow staircase up to the top floor- no elevator unfortunately.
Stayed 2 nights in Dec 2024

4/10 Poor

Bailey

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Ann

Liked: Staff & service
Property was convenient but not for me. I had a large suitcase and almost 60 and was put in the top room of several flights. I didn’t mind too much but many this age would struggle.the staff were all kind but my room especially sloped a lot and with vertigo I did struggle. Luckily I was out of the room most of the time and it is fine for popping in and out. For the money and location it is ok. Otherwise I would choose elsewhere.
Stayed 4 nights in Nov 2024

10/10 Excellent

Debra

Traveled with family
This was a perfect place for us to stay. I was looking for cheap but also for clean. It was both. A for the cleanliness. We also had personable staff who gave us a great recommendation for a breakfast restaurant and also let us keep our luggage with them for a few hours, which really helped us.
Stayed 1 night in Nov 2024

8/10 Good

Jozef

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One nighter

Ideal location for access to events and railway stations
Stayed 1 night in Oct 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
The shared bathroom was not a problem at all during our few days at the princess hotel. The staff kept areas super clean and the location was perfect for the trains ❤️
Stayed 5 nights in Oct 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, room comfort
Quite good place so close to St Pancras. Clean and well run and value for money
Stayed 1 night in Oct 2024

10/10 Excellent

felix

Liked: Property conditions & facilities
Near by train stations
Stayed 3 nights in Oct 2024

4/10 Poor

Neil

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
my own fault - but i booked this without fully checking this. The room had a strong odour upon walking in - i went out for a walk came back and the smell was still there. In addition the rooms dont have toilets which i find very odd and inconvenient - i decided to relocate to another hotel due to the smell and lack of facilities within the room
Stayed 3 nights in Oct 2024

8/10 Good

Francine

Stayed 2 nights in Oct 2024

10/10 Excellent

thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

4/10 Poor

Raphael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Basic, uncomfortable, did not sleep well!

I was after a basic nights stay ahead of catching a train, but it was even more basic than I had imagined. The shared bathroom was tiny (a bit like being in train toilet) there is no AC and it was hot, and with the window open really noisy, there was no bedside light, you have either full bright light, or nothing. Finally the bed was very short, so for a 192cm guy, my legs hung off the end, not very comfortable...Not great value for money The staff at reception were at least very friendly!
Stayed 1 night in Sep 2024

4/10 Poor

Isaiah

Stayed 1 night in Jun 2024

6/10 Okay

John

Traveled with group
Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Sep 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024