See all properties

Park Plaza London Waterloo

4.0 star property

Choose dates to view prices

Photo gallery for Park Plaza London Waterloo

Premium bedding, minibar, in-room safe, desk
Suite, 1 King Bed (1 Bedroom) | Premium bedding, minibar, in-room safe, desk
Lobby
Exterior
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Bar

Explore the area

Map
6 Hercules Road, London, England, SE1 7DP
  • London Eye
    ‪9 min walk‬
  • Big Ben
    ‪12 min walk‬
  • Westminster Abbey
    ‪13 min walk‬
  • London (LCY-London City)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 King Bed (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Studio)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Studio, 2 Twin Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Twin Beds (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds (Studio)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Park Plaza London Westminster Bridge

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (4464)
$568 nightly
The price was $631
The price is $568 total
includes taxes & fees
Park Plaza London Westminster Bridge

About this property

Park Plaza London Waterloo

4-star hotel in London City Centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Park Plaza London Waterloo provides a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Park Plaza London Waterloo is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Park Plaza London Waterloo has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 20 per day)
  • Self parking on site (GBP 50 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Self parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Park Plaza London Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1097 out of 1975 reviews
Rating 8 - Good. 574 out of 1975 reviews
Rating 6 - Okay. 168 out of 1975 reviews
Rating 4 - Poor. 76 out of 1975 reviews
Rating 2 - Terrible. 60 out of 1975 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness

Average

The stay was ok, bordering on average. First time that I tried the keyless check in, using my phone as the key. This was too impersonal for my liking. A big part of hospitality is interaction with guests. Hotel was also noisy, with a lot of sound coming from the corridors. Location was good. Breakfast was average. Lighting in room was difficult to get right because of digital touch pad control. Nothing wrong with old fashion switches!
Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

A lovely but short stay in the hotel (we were only in London for one night!) but the room was lovely and comfortable for the 4 of us (2 adults, 2 kids) and the bathroom huge! Lots of lovely touches for kids as it was during half term and a great breakfast (kids ate free!)
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Reception lovely, Room not so much!

When we arrived the hotel reception was lovely!We arrived early and were able to leave our bags.The receptionist checked us in and gave us our room number and told us when we returned later that day to ask for our room keys. When we returned and asked for our room keys we were given a completely different room number on a Lower floor. When questioned we were advised the room was no longer available and they had no other rooms? Which we found very strange. We went to the new room number we were given on the room key card and this room was also occupied?? So we went all the way back to reception to be given a different room number on the same floor. Room was very small, bathroom extremely small!shower and toilet where beside each other with one door that slid between both so if someone was in the shower the toilet would be open! In the toilet your arms would touch the wall when standing or sitting! Awful smell from drains in bathroom! Marks on all the walls!As we opted for the eco friendly option the room would not be cleaned for the 2 nights of staying, whilst making the bed on the first morning the bed sheets where not closed together at bottom and the duvet came out which at this time upon inspection whist trying to put it back into the cover we noticed there was blood on the duvet!! We have stayed in other park plaza hotels for roughly the same cost and they have been a much much better standard! We wouldn’t choose to stay at this one again and were very disappointed!
Stayed 2 nights in Feb 2025

10/10 Excellent

Darique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Ella

Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible hotel!

Amazing hotel, we appreciated our room upgrade, the beds were extremely comfortable and we both got a good night sleep, we really enjoyed the spa and it was great that we could book this after we had checked out!
Stayed 1 night in Feb 2025

8/10 Good

Tom

Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Stayed 1 night in Feb 2025

4/10 Poor

Jody

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room got ridiculously hot every night and fairly cold during the day. The heating system that kicked in a night or aircation or something was really loud and once i woke up being too hot i couldnt get back to sleep.
Stayed 4 nights in Feb 2025

8/10 Good

Emily

Stayed 2 nights in Feb 2025

8/10 Good

Cassie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, really convenient, great breakfast. Our only drawback was that you had to book swimming slots in advance which were fixed sessions and if you have kids they can't go in before 8am but the session closest to this time started at 7:45am to 8:30 so its actually 8:30am before kids can go in.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay. Hotel was great being centrally located. Food was excellent as was the service. Only improvements for us were that the pool area was very chilly as was the pool itself-all needs warming up, & ambiance in hotel is dark & could be do with improved lighting.
Stayed 1 night in Feb 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Pankaj

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Location good, service average, some staff need re training on customer service
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Lorraine

Business traveler
Disliked: Staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Amritpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff very helpful
Stayed 2 nights in Feb 2025

6/10 Okay

Nikolay

Stayed 1 night in Feb 2025

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Andre

Stayed 1 night in Feb 2025

8/10 Good

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely and in a great location. Room was fabulous, best night sleep we’ve had in a long time! Such a comfortable bed! However, the shower didn’t work very well, the water was lukewarm and the drain could not empty quick enough so flooded under the shower door a little despite the slow flow of water!
Stayed 1 night in Feb 2025

10/10 Excellent

j

Stayed 1 night in Feb 2025