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Park Plaza London Riverbank

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Plaza London Riverbank

Indoor pool
Indoor pool
Exterior
Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk
View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Gym
  • Pool
  • Bar

Explore the area

Map
18 Albert Embankment, London, England, SE1 7TJ
  • Westminster Abbey
    14 min walk
  • Chino Latino
    1 min walk
  • Vauxhall Station
    9 min walk
  • London (LHR-Heathrow)
    46 min drive

Room options

View all photos for Suite, 1 Bedroom, Balcony, River View (Kitchenette)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, River View

  • River view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Kitchenette

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchenette, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Kitchenette, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette | Hypo-allergenic bedding, minibar, in-room safe, desk

Studio, 1 King Bed, Kitchenette

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Studio, 1 Double Bed (Sofa bed)

Studio, 1 Double Bed (Sofa bed) | Hypo-allergenic bedding, minibar, in-room safe, desk

Studio, 1 Double Bed (Sofa bed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed, River View

  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 5
  • 1 Double Bed

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed (Double)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Double)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony, River View

  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Park Plaza London Westminster Bridge

Pool
Spa
Pet friendly
Free WiFi
4.4 out of 5, Excellent, (3545)
The price is $193
per night
$231 total
includes taxes & fees
Jan 6 - Jan 7
Park Plaza London Westminster Bridge

About this property

Park Plaza London Riverbank

4-star hotel in London City Centre
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and 24-hour room service.
Park Plaza London Riverbank offers 645 air-conditioned accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Park Plaza London Riverbank provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Chino Latino - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Chino - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chino
  • Chino Latino

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Nearby parking fee: GBP 40.00 per day
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 6:30 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Riverbank Park Plaza
Park Plaza London Riverbank
Park Plaza Riverbank
Park Plaza Riverbank Hotel
Park Plaza Riverbank Hotel London
Park Plaza Riverbank London
Park Plaza Riverbank London England
Park Plaza Riverbank London Hotel London
Riverbank Park Plaza London
Park Plaza Riverbank London Hotel
London Park Plaza
Park Plaza London
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank London
Park Plaza London Riverbank Hotel London

Park Plaza London Riverbank Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 900 out of 1670 reviews" "
Rating 8 - Good. 411 out of 1670 reviews" "
Rating 6 - Okay. 185 out of 1670 reviews" "
Rating 4 - Poor. 108 out of 1670 reviews" "
Rating 2 - Terrible. 66 out of 1670 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kendra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel. The room we had was huge, the Thames River view was phenomenal and The Rose pub down the road was awesome! Overall great hotel for everything. Staff were absolutely great. Walking distance to everything - tourist attractions to the tube. Spot on hotel. Highly recommend.
Stayed 7 nights in Aug 2024

10/10 Excellent

myron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BEST STAY IVE EVER HAD. BEYOND WORDS. CAN NOT BE BEAT. EVERYTHING JUST EXCELLENT
Stayed 2 nights in Sep 2024

10/10 Excellent

Teresa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Craig

Traveled with family
Liked: Amenities
Enjoyed our stay
Stayed 3 nights in Sep 2024

4/10 Poor

Marc

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Bed was not made up and bathroom had food waste on floor
Stayed 1 night in Sep 2024

4/10 Poor

Joseph

Disliked: Property conditions & facilities
Poor service for a major chain of hotels
We arrived early morning from Canada but rooms wasn’t available until 3pm or were had to pay 100 gbp. The room was not available until 4.30 There was no coffee tea etc, the cups and glasses were m NOT washed everyday inspite of leaving messages for room cleaners. Also after staying out all day and returning at 5 pm the room wasn’t made and this happened most days. At 5am in middle of our stay, was woken by tv message to say that I should settle the bill i.e 1 gbp for tel charge!,Paid them that but on checkout had to pay same again as receptionist didnt log my previous payment. I g Have travelled to other hotels of this chain in Amsterdam etc but never got such poor service inspite of paying premium rates for staying at tha Riverbank hotel for 10 nights We observed that the hotel was very busy with tour companies and people staying a night or two so they didnt really care NEVER AGAIN
Stayed 10 nights in Sep 2024

4/10 Poor

Heather

Traveled with family
Disliked: Cleanliness, property conditions & facilities
So disappointed in this hotel. The website is extremely misleading. Weird, extrenely dark decor which i think is to hide how tired and in need of an upgrade it is. Bothe bedroom stank - one had a strong smell of mould, the other curry and pasta combined. The bathrooms and furniture were in desperate needof an upgarde. Shower cubicle was filthy and stained. We specifically asked about dinner and whether we needed to book on the first night, we were told no - just go upstairs. We did and the entire restaurant was closed to a private function!! We found ourselves wandering the streets looking for somewhere suitable to eat. Not good when you dont know the area. The second room i booked was for 3 - no bedding was available on our arrival. Breakfast choice was poor. The side plates you were given were stone cold and the food which was luke warm to begin with was freezing by the tine you got it to your table. Very disappointed withe the whole experience really.
Stayed 3 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was great accept that no one showed up to clean my room when I stayed there for 3 nights
Stayed 3 nights in Sep 2024

8/10 Good

Wan

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

DAVID

Business traveler, Traveled with partner
Our toilet leaked so water was running all night from the cistern, There was no bevarge items left in the room and the noise from the trains below our rear facing window kept waking us up, for what money we paid for the room for the night i feel it was not value for money
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and location.
It was a lovely, modern hotel with very friendly and professional staff and a fantastic view and location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great views
The hotel was modern, clean, and comfortable. The view is fantastic. The staff were very friendly, professional, and prompt. We really enjoyed our stay at the Park Plaza London Riverbank.
Stayed 2 nights in Sep 2024

8/10 Good

SUMIT

Stayed 1 night in Sep 2024

10/10 Excellent

Khuram

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and great location. Slightly old in areas and I feel that breakfast can be slightly better.
Stayed 3 nights in Sep 2024

10/10 Excellent

Abdul Rasheed, Dubai

Stayed 3 nights in Aug 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Beautiful rooms. Experienced some difficulty with hotel desk staff confirming room change (upgrade).
Stayed 2 nights in Sep 2024

2/10 Terrible

Karen

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Chunks of hair left in shower. Dental floss on floor. Dirty towel on floor. No tissues
Stayed 1 night in Sep 2024

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great property. We enjoyed our stay. My only issue at all was the smell in the lobby. It was very strong and for those of us who are sensitive to smell it was too strong. I could never stay in the lobby for long or I would get a headache.
Stayed 6 nights in Sep 2024

10/10 Excellent

eduard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place good location very welcome people
Stayed 2 nights in Jul 2024

10/10 Excellent

Sidra, Fontana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rifat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and on a prime spot by the River Thames. We had paid extra to have a river view and the room we were given was on the 3rd floor with the entire view of the river obstructed by trees. We went downstairs to let the manager know we were not happy and they graciously upgraded us to a higher floor with a better room. Some of our things were broken while in their care and they took a very long time with getting us water and toilet paper. Besides these hiccups, we did enjoy our stay.
Stayed 4 nights in Aug 2024

4/10 Poor

Boon Leng

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
No one came to fix and prepare the sofabed for third guest after three calls to housekeeping. And it took nearly an hour for response to electrical switch issue.
Stayed 1 night in Sep 2024

8/10 Good

SEANDRA, PROVIDENCIALES

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024