Park Plaza London Riverbank

4.0 star property

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Bar (on property)
Suite, 1 Bedroom, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk
Breakfast, lunch, dinner served; international cuisine
Bar (on property)
Suite, 1 Bedroom, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service

Explore the area

Map
18 Albert Embankment, London, England, SE1 7TJ
  • London Eye
    ‪16 min walk‬
  • Big Ben
    ‪17 min walk‬
  • Buckingham Palace
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

  • River view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, River View

  • River view
  • Sleeps 5
  • 1 Double Bed

Suite, 1 Bedroom, Kitchenette

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Kitchenette, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Kitchenette

  • Sleeps 4
  • 1 King Bed

Executive Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

Studio, 1 Double Bed (Sofa bed)

  • Sleeps 4
  • 1 Double Bed

Executive Room, 1 Double Bed, River View

  • River view
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Bedroom

  • Sleeps 5
  • 1 Double Bed

Executive Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Double Bed (Double)

  • Sleeps 2
  • 1 Double Bed

Suite, 1 Bedroom, Balcony, River View

  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Park Plaza London Riverbank

4-star hotel in London City Centre
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and 24-hour room service.
Park Plaza London Riverbank offers 645 air-conditioned accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Park Plaza London Riverbank provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Chino Latino - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Chino - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chino
  • Chino Latino

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Nearby parking fee: GBP 40.00 per day
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 6:30 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Riverbank Park Plaza
Park Plaza London Riverbank
Park Plaza Riverbank
Park Plaza Riverbank Hotel
Park Plaza Riverbank Hotel London
Park Plaza Riverbank London
Park Plaza Riverbank London England
Park Plaza Riverbank London Hotel London
Riverbank Park Plaza London
Park Plaza Riverbank London Hotel
London Park Plaza
Park Plaza London
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank London
Park Plaza London Riverbank Hotel London

Park Plaza London Riverbank Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1162 out of 2115 reviews
Rating 8 - Good. 520 out of 2115 reviews
Rating 6 - Okay. 231 out of 2115 reviews
Rating 4 - Poor. 124 out of 2115 reviews
Rating 2 - Terrible. 78 out of 2115 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Liana

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Some staffs were not welcoming. Not warm or welcoming.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
The staff was friendly property was beautiful. There were a lot of programming for the kids for christmas (so if you are traveling with young kids its a plus) Cons Not a 5 star property/service The room shown on booking is not what we received. Booked two rooms we (the adults got a college level/quality bed after speaking with guest relations (Erika, best ) she upgra us to a suite. Which was amazing and what we intended to book in the beginning The keys were provided promptly but the room was not ready for us They sent one cleaner… after some time and it was a constant back and forth with having them clean completely. And to
Stayed 7 nights in Dec 2024

10/10 Excellent

Cygnet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Moshe, Sherman Oaks

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel treated us amazing. When we reported a problem, it was fixed even before we realized it. The stuff was excellent and courteous. Everything was very clean. The morning pastries were amazing (surprising, considering that food in London wasn't that great every where else). The room temperature was perfect. We highly recommend this place.
Stayed 5 nights in Dec 2024

8/10 Good

Sanjin

Stayed 6 nights in Dec 2024

10/10 Excellent

Tonette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The concierge name Denis is fabulous he helped me with planing our Christmas dinner restaurant. He assisted with all our trsvel tourist destinations. We had a great time!
Stayed 7 nights in Dec 2024

10/10 Excellent

Yamelkys

Stayed 7 nights in Dec 2024

2/10 Terrible

Raghu

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast option is very less and repitative .
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and elegant place
Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, professional and friendly staff, beautiful rooms and excellent breakfast.
Stayed 2 nights in Dec 2024

2/10 Terrible

Richa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor reception service, delayed check-in, poorly stocked bathroom amenities, insect in bathroom. Dodgy looking people partying in adjacent room till late night. PLEASE DO NOT GO ANYWHERE NEAR THIS HOTEL !!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jin Wei, Oakville

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay in London.
Stayed 4 nights in Nov 2024

10/10 Excellent

Adan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Dec 2024

10/10 Excellent

sara

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Amazing for children, thank you
Stayed 2 nights in Dec 2024

10/10 Excellent

Varma

Stayed 4 nights in Dec 2024

8/10 Good

pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Edmund

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, room was lovely and cute Christmas gift bags and hot chocolate for the kids.
Stayed 1 night in Dec 2024

10/10 Excellent

Gemma

Stayed 2 nights in Dec 2024

8/10 Good

Roberta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cold room and communication issues.
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Stayed 1 night in Dec 2024

2/10 Terrible

Lacie

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable albeit brief stay, good leisure facilities, only complaint would be that after forgetting to pick up my phone charger and cable on check out it's not been passed to lost and found by the room staff.
Stayed 1 night in Dec 2024