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Novotel London Wembley

4.0 star property

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Photo gallery for Novotel London Wembley

Breakfast, lunch, dinner served; international cuisine
Executive Room, 1 Queen Bed with Sofa bed | View from room
Lobby
Front of property
Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Pet friendly

Explore the area

Map
5 Olympic Way, Wembley, England, HA9 0NP
  • Troubadour Wembley Park Theatre
    ‪4 min walk‬
  • OVO Arena Wembley
    ‪7 min walk‬
  • Wembley Stadium
    ‪7 min walk‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

  • City view
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

  • City view
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

  • City view
  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Novotel London Wembley

4-star Wembley hotel, connected to a shopping center in Wembley Park
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center. Change of towels is available on request.
Novotel London Wembley offers 235 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Novotel London Wembley is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Elements - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (2,153 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (49 inch wide door)
  • Handrails in stairways (39 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.00 per person
  • Self parking fee: GBP 25.00 per night
  • Pet fee: GBP 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Wembley Novotel
Novotel London opening April 2014
Novotel London opening April 2014 Hotel
Novotel London opening April 2014 Hotel Wembley
Novotel London Wembley opening April 2014
Novotel London Wembley Hotel
Novotel London Wembley
Novotel London Wembley Hotel
Novotel London Wembley Wembley
Novotel London Wembley Hotel Wembley

Novotel London Wembley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shaamil

Stayed 1 night in Jan 2025

10/10 Excellent

Shaamil

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely night's stay, bet happy with everything.
Stayed 1 night in Jan 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Duncan

Stayed 1 night in Jan 2025

10/10 Excellent

ROSALIND

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed one night in Novotel Wembley Park on 19th January 2025. It was my cousins 80th birthday and she was in a wheelchair. From the moment we arrived, the staff were so kind and helpful. I must in particular commend a gentleman called Vicky, who was on duty in the restaurant during the evening of our stay and the next morning for breakfast. He went out of his way to assist us and my cousin really enjoyed her stay due to the friendliness of all the staff, as well as being in this very attractive modern hotel. I can highly recommend it if you’re thinking of going to Starlight Express which is literally a five minute walk away.
Stayed 1 night in Jan 2025

6/10 Okay

Lucy

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Andrew

Disliked: Staff & service

Avoid hotel run by crooks.

Watch out for the car parking rip-off. We tried paying on the app. which apparently didn't work. Spoke to reception whom assured us that this was okay, "it happens, that will be okay" they said. Then we received 2 parking fines for our one night stay. Apparently the fee we paid only covered the first 9 minutes!! Bunch of crooks!!!!!!!!!
Stayed 1 night in Dec 2024

10/10 Excellent

paresh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location for what we came for with the added bonus of underground parking. Plenty of food places nearby. Staff were very friendly and professional.
Stayed 1 night in Jan 2025

10/10 Excellent

Lee

Stayed 2 nights in Dec 2024

6/10 Okay

Sian

Traveled with family
Disliked: Cleanliness, staff & service
The location is great and easy to get to. That’s where the compliments end. Called twice before our stay and was given different information both times. Went to check in at 15:40 only to be told our rooms still weren’t ready. When we got in to our room the bathroom bin hadn’t been emptied, the bedside tables were dirty and sticky and the mugs by the kettle were dirty. Great location for the arena and stadium, or the Troubadour theatre, buy these are the only poistives
Stayed 1 night in Dec 2024

8/10 Good

Tasha Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Sailesh

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay with great location

A comfortable stay in general and staffs are helpful as well. Everything are up to expectations except the lights on mirror are too bright that avoids us from using it.
Stayed 7 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay and a short distance to the closest train station.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

We watched a concert and didn’t want to have to go with the rush so decided to stay. Made it such a relaxing fun evening
Stayed 1 night in Dec 2024

6/10 Okay

Owen

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel. Really poor that the bar closes at 22:30 at night. Very poor tea & coffee making facilities in the room. This will prevent us from staying at this hotel again
Stayed 1 night in Dec 2024

4/10 Poor

Rebecca

Disliked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Fatima

Stayed 2 nights in Dec 2024

8/10 Good

Georgina

Stayed 2 nights in Dec 2024

10/10 Excellent

HOWARD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024