Along with a restaurant, this smoke-free hotel has a front-desk safe and ATM/banking services. WiFi in public areas is free.
Mermaid Suite Hotel offers 32 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The hotel offers a restaurant. Wireless Internet access is complimentary. This London hotel also offers a front-desk safe and an ATM.
Mermaid Suite Hotel is a smoke-free property.
Mermaid Suite Hotel has a restaurant on site.
Languages
Arabic, English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
A restaurant
Family friendly
In-room crib
Conveniences
ATM
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
More
Heating
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 1 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 9:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Rollaway bed fee: GBP 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Mermaid Suite Hotel London
Mermaid Suite Hotel
Mermaid Suite London
Mermaid Suite
Mermaid Suite Hotel London, England
Mermaid Suite Hotel Hotel
Mermaid Suite Hotel London
Mermaid Suite Hotel Hotel London
Mermaid Suite Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 140 out of 541 reviews
10 - Excellent
140
Rating 8 - Good. 209 out of 541 reviews
8 - Good
209
Rating 6 - Okay. 106 out of 541 reviews
6 - Okay
106
Rating 4 - Poor. 55 out of 541 reviews
4 - Poor
55
Rating 2 - Terrible. 31 out of 541 reviews
2 - Terrible
31
7.6/10
Cleanliness
7.8/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Good
gavin
Jan 10, 2025
gavin
Stayed 2 nights in Jan 2025
8/10 Good
Paulette
Traveled with group
Jan 6, 2025
Liked: Cleanliness
Location is great only minutes away from Oxford Street
Room was tiny for 2 people. The bathroom was small and was hard to get out of shower. The bed was hard and very uncomfortable.We had very noisy neighbours and you could hear creaking upstairs till about 3am! Wouldnt stay here again i would give this hotel 2 stars
The property is in a very good central location near Oxford Street. The public transportation is also nearby. Lots of shops and food places. The set up of the property is divided. Our place was across the mermaid hotel entrance. They had rooms service every day with fresh towels which was excellent. The only complaint is that we had no WiFi. We had to step out into the stairwell to get any connection. And even then, it was very poor. I have a phone carrier with weak overseas data so it was paramount that I had WiFi. Unfortunately this was a big minus. The rest of the stay was good.
For this money in central London this is an excellent place to stay. Our room was clean, functional, quiet and air-conditioned. The beds were comfortable and the shower good. The reception staff are helpful and pleasant.
The accommodation is relatively basic as you would expect at this price point but you can pay a lot more for very little extra.
Richard
Stayed 2 nights in Oct 2024
2/10 Terrible
Barbara
Oct 7, 2024
Barbara
Stayed 1 night in Oct 2024
8/10 Good
Simon
Oct 7, 2024
Liked: Cleanliness, staff & service
First time I have used this hotel. Was basic, clean and functional. Great location and good price.
What a terrible place to stay in. The stairs are so narrow and long. Carried all 3 heavy luggage’s and it was so difficult. The owner was rude and not helpful at all.
Room was so small.