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Mercure London Hyde Park Hotel

4.0 star property

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Exterior
Standard Twin Room, 2 Twin Beds | Minibar, in-room safe, individually decorated, individually furnished
Breakfast, lunch, dinner served; Italian cuisine, garden views
Breakfast, lunch, dinner served; Italian cuisine, garden views
Breakfast, lunch, dinner served; Italian cuisine, garden views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
8-14 Talbot Square, Paddington, London, England, W2 1TS
  • Hyde Park
    ‪6 min walk‬
  • Marble Arch
    ‪17 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 3 Twin Beds

Family Room, 3 Twin Beds | Minibar, in-room safe, individually decorated, individually furnished

Family Room, 3 Twin Beds

  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, 1 Double Bed (Cosy)

Room, 1 Double Bed (Cosy) | Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed (Cosy)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room, 2 Twin Beds

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo London Hyde Park Paddington by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very Good, (1000)
The price is $299
per night
$359 total
includes taxes & fees
May 15 - May 16
Hotel Indigo London Hyde Park Paddington by IHG

About this property

Mercure London Hyde Park Hotel

4-star hotel in London City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Mercure London Hyde Park Hotel offers 72 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels and smart speakers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. This eco-certified hotel also offers a fitness center, a terrace, and multilingual staff.

Mercure London Hyde Park Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:00 AM.
Bella Italia Paddington - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Indonesian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (GBP 30 per day)
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 19 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bella Italia Paddington

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping mall
  • TV in common areas

Family friendly

  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • Elevator (39 inch wide door)

More

  • 4 buildings
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1857
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 19 for adults and GBP 14 for children
  • Nearby parking fee: GBP 30 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crown Hotel Hyde Park
Hyde Park Crown Hotel
Quality Crown Hotel
Quality Crown Hotel Hyde
Mercure London Hyde Park Hotel Opening December 2016
Quality Crown Hotel Hyde Park London
Quality Crown Hyde Park
Quality Crown Hyde Park Hotel
Quality Crown Hyde Park London
Quality Hotel Crown Hyde Park
Quality Crown Hyde Park London, England
Mercure Hyde Park Hotel Opening December 2016
Mercure London Hyde Park Opening December 2016
Mercure Hyde Park Opening December 2016
Mercure Hyde Park Hotel
Mercure London Hyde Park
Mercure Hyde Park
Mercure London Hyde Park Hotel England
Mercure London Hyde Park Hotel Paddington England
Mercure London Hyde Park Hotel (opening November 2016)
Mercure London Hyde Park Paddington Hotel
Mercure London Hyde Park Hotel (opening December 2016)
Mercure London Hyde Park
Mercure London Hyde Park Hotel Hotel
Mercure London Hyde Park Hotel London
Mercure London Hyde Park Hotel Hotel London

Mercure London Hyde Park Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 274 out of 645 reviews
Rating 8 - Good. 232 out of 645 reviews
Rating 6 - Okay. 77 out of 645 reviews
Rating 4 - Poor. 37 out of 645 reviews
Rating 2 - Terrible. 25 out of 645 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay in London

Mecure Hyde Park Hotel was in a Great Location. Room was small but perfect for a two night stay, clean and efficient housekeeping. Staff were friendly and very helpful, as we forgot our phone charger and they sorted a charger for us straight away. We had breakfast included which was at the Bella Italia in the hotel it was delicious and we had a good choice. We will definitely be back.
Stayed 2 nights in Jan 2025

10/10 Excellent

H Butt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2024

8/10 Good

Andrea

Stayed 1 night in Jan 2025

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic. Just a few minutes walk to Paddington Station. It is a beautiful building in the room was clean and comfortable. It took a while to figure out the heating in the room. The check-in staff were so friendly and helpful but the evening staff were not so much. I usually never get the breakfast included, but did this time and was extremely surprised and impressed with the selection and quality of the food.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Stayed 1 night in Jan 2025

4/10 Poor

Alexander, Pleasant Hill

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Biblically overpriced for a tiny typical London room. Bed was hard, used and tired springs. Pillows similarly poor quality. Property has made no effort to put in ramps for disabled, or parents with push chairs. Navigating inside is like Tetris, again difficult with luggage and family and pushchairs. Decor is alright. Staff were super helpful when we asked for a cot, which we had requested in advance. “Free” snacks and soft drinks for the exorbitant and usurous room rate was nice though. There are much better hotels and not so small in London. Food options in Paddington are appalling. Tourist land but tourists deserve frankly better.. London and the UK is not what it was..
Stayed 1 night in Dec 2024

10/10 Excellent

Marianthi

Stayed 3 nights in Dec 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jolyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel - clean and comfortable. Friendly staff and good facilities. Amazing spot to get when you’re stuck at Paddington because of the floods! Highly recommended.
Stayed 1 night in Nov 2024

6/10 Okay

Roderick

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Space was cramped. Little room to lay out suitcases. Conveniently located a couple of blocks from Paddington Station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Paddington station, super convenient. Staff were lovely and very accommodating, looking after luggage, etc..
Stayed 1 night in Nov 2024

6/10 Okay

Esther, Sydney

Traveled with family
Liked: Staff & service
Easy access to the city of London
Stayed 6 nights in Nov 2024

10/10 Excellent

HANGYEOL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Trevor, EAST ELMHURST

Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Will come back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 3 nights in Oct 2024

8/10 Good

Janice S

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Luanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So close to Paddington train station to catch the Heathrow express train.
Stayed 3 nights in Sep 2024

10/10 Excellent

Charlie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Thom

Stayed 2 nights in Aug 2024

6/10 Okay

Darcy, Alexandria

Traveled with group
Liked: Staff & service, property conditions & facilities
The property is clean and in a good, walkable neighborhood for many things. The staff is professional and helpful. The rooms are very small but clean. Also, they say they have king-sized beds, but they are the size of a standard Queen. In the US and other Places in Europe, a King is a King, however, at the Mercure Hyde Park, a King is a Queen, and to actually get a King, you have to upgrade, and it's not one bed. Its two twin beds are pushed together, trying desperately to make a proper king. I was told by the staff this is the way it is in Europe, however, I'd just come from Iceland, and clearly, they understand a king bed is a king bed. Again, it appears that Mercure has its own standard, and that is not effectively relayed on their website when booking; therefore, I feel it's misleading. The trash along the sidewalks for days is also a bit gross. The breakfast was decent and easy each day.
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spotless, beautiful, quiet, modern bedroom. The beds were also very comfy. Great location. We would definitely stay here again. Thank you.
Stayed 1 night in Aug 2024

8/10 Good

Fumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Tight space but had a lot of clever ideas to put our stuff in the small room. Easy access from Paddington station. A lot restaurant option nearby. No laundry facility just laundry service.
Stayed 2 nights in Aug 2024