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MOXY London Stratford

3.5 star property

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Photo gallery for MOXY London Stratford

Exterior
Room, 1 Queen Bed, Non Smoking, Balcony | Desk, blackout drapes, soundproofing, iron/ironing board
Lobby
Daily continental breakfast (GBP 15 per person)
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
86 Great Eastern Road, London, England, E15 1GR
  • Westfield Stratford City
    ‪5 min walk‬
  • London Stadium
    ‪16 min walk‬
  • O2 Arena
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪86 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking, Balcony

Room, 1 Queen Bed, Non Smoking, Balcony | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 Queen Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Queen Bed with Sofa bed, Non Smoking

Family Room, 1 Queen Bed with Sofa bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Family Room, 1 Queen Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

MOXY London Stratford

3.5-star hotel in Stratford
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. Limited housekeeping is available.
MOXY London Stratford offers 294 accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and coworking spaces. This eco-certified hotel also offers a library, multilingual staff, and coffee/tea in a common area.

MOXY London Stratford is a smoke-free property.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Dutch, English, French, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of GBP 25; reservation required
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: GBP 25

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

MOXY London Stratford Hotel

MOXY London Stratford Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1010 reviews
Rating 8 - Good. 267 out of 1010 reviews
Rating 6 - Okay. 86 out of 1010 reviews
Rating 4 - Poor. 36 out of 1010 reviews
Rating 2 - Terrible. 32 out of 1010 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hiren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My usual choice in London, very good
Stayed 1 night in Dec 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
The only issue is the train next to the rooms in the background part of the hotel
Stayed 4 nights in Dec 2024

6/10 Okay

Claire

Traveled with group
Liked: Cleanliness
Room was cold and heating temperature could not be altered. Room looked into bus station and rail station and the noise from the trains was horrendous between 5am and midnight. Ear plugs were provided but did not help.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paw

Stayed 2 nights in Dec 2024

8/10 Good

Kris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

S

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lorraine

Stayed 2 nights in Dec 2024

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfortable, shower pressure was good and all staff were pleasant. TV guide didn't work and couldn't get decaf latte but minor issues for a pleasant stay. Would stay again.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Staff were accommodating but TV kept turning off and room was still visibly dusty after being cleaned.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Okay, but needs some work to bring it to standard
Did what it said on the tin, however arriving back to our room in the evening we noticed that our TV would flick off after 30 seconds of trying to put anything on. The bathroom also smelt like a urinal, shower rather scaly. In fairness we didn’t let staff know for a chance to rectify it, but it was late at night and at that point we just wanted a bed.
Stayed 1 night in Dec 2024

2/10 Terrible

Ewa

Disliked: Cleanliness, property conditions & facilities, room comfort
Temperature set on 17 degrees in the winter…
Terrible management. Staying in December, temperature in the room was fixed on 17C when asked at reception was told that the whole hotel is set on “cooling” YES cooling! In December. Was offered 2 tiny heaters instead…. Doors were getting stuck and could close them, was told it’s due to double lock… so security that actually doesn’t work… TV was turning itself off… shower in bad condition, looked like it was never properly cleaned, grime on the door… Great quality breakfast thou! However do not recommend. First and last stay at Moxy…. Shame…
Stayed 1 night in Dec 2024

10/10 Excellent

Anika

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and stylish property with great drinks and food options.
Stayed 3 nights in Nov 2024

10/10 Excellent

Bliss, Mission Viejo

Stayed 1 night in Nov 2024

10/10 Excellent

Hannibal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool
Stayed 3 nights in Oct 2024

8/10 Good

Richard

Stayed 2 nights in Nov 2024

6/10 Okay

Cavina

Business traveler
Liked: Staff & service
Very average
The room was cold but they soon provided a fan heater upon request. No benefit given for being a Hotels.Com Gold member. Noise very audible from room above. Unpleasant smell in the room.
Stayed 1 night in Nov 2024

6/10 Okay

Chris

Business traveler
Liked: Cleanliness, staff & service, room comfort
TV didn’t work
TV didn’t work but I got in so late there was no point in trying to get anyone to fix it. These things should be checked daily rather than having people need to ask to get fixed.
Stayed 1 night in Nov 2024

8/10 Good

Jan Erik

Stayed 3 nights in Nov 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Stacy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff friendly,nice place to relax,clean rooms,close to the mall,and the train station.
Stayed 6 nights in Oct 2024

10/10 Excellent

J

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
A very good place to stay. Very convenient for ABBA Voyage which was why we were in London. The bed was comfortable and I loved the way the light under the bed was motion sensitive - very convenient for midnight bathroom visits. Tea and coffee was available in the bar free of charge and the food we ate was good and quickly prepared.
Stayed 1 night in Nov 2024

4/10 Poor

Lilia

Liked: Staff & service
I stayed one night and I don't think I will book again at this hotel. Unless a person ask for it, I don't think they should assign an accessible room to non disabled people. I booked a room with a balcony and there was nowhere to sit. No table or chairs. Inside there was no desk or table to put my staff. I had to place everything on top of the TV which was not practical. The toilet was the worst. The sink way too low and no table or space to put your toothbrush or other toiletries so I had to put my staff on the floor. The cleanliness was not great, the mattress way too soft and the two hamburgers I ordered way too pricey (£47)! Breakfast was ok but the price I paid for the room does not reflect at all the service I received. They were almost one hour late for the check-in and I could only go up to my room one hour late. Carpet was wet for some reason. The Travelodge is way better than the Moxy and there is no chance they will see me again. Sorry! Had to be honest.
Stayed 1 night in Nov 2024