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InterContinental London - The O2 by IHG

5.0 star property

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Photo gallery for InterContinental London - The O2 by IHG

2 bars/lounges, cocktail bar, rooftop bar
Ballroom
Indoor pool, open 7:00 AM to 9:00 PM, sun loungers
1 bedroom, premium bedding, minibar, in-room safe
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub

Explore the area

Map
Waterview Drive, Greenwich Peninsula, London, England, SE10 0TW
  • O2 Arena
    ‪5 min walk‬
  • ExCeL Exhibition Centre
    ‪5 min drive‬
  • Tower of London
    ‪9 min drive‬
  • London (LCY-London City)
    ‪8 min drive‬

Room options

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Suite)

Apartment, 2 Bedrooms (Suite) | 1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms (Suite)

  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Studio Suite (Apartment)

Studio Suite (Apartment) | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite (Apartment)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Classic

1 bedroom, premium bedding, minibar, in-room safe

Twin Classic

  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Classic

1 bedroom, premium bedding, minibar, in-room safe

King Classic

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Accessible

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | 1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite

  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite (Ambassador)

Suite (Ambassador) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Ambassador)

  • 861 sq ft
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Apartment, 1 Bedroom (Suite)

Coffee/tea maker, electric kettle

Apartment, 1 Bedroom (Suite)

  • 560 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite

  • 1819 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

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Exterior

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About this property

InterContinental London - The O2 by IHG

5-star London hotel, connected to a shopping center in Greenwich
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna.
InterContinental London - The O2 by IHG offers 453 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, InterContinental London - The O2 by IHG features an indoor pool and a hot tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 34 meeting rooms. Event facilities measuring 16146 square feet (1500 square meters) include a conference center. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a sauna. Onsite parking is available (surcharge).

InterContinental London - The O2 by IHG is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Market Brasserie - This restaurant specializes in local cuisine and serves breakfast and dinner.
Kinaara - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open select days.
Clipper Bar - Onsite cocktail bar. Open daily.
Eighteen Sky Bar - Onsite rooftop bar. Reservations are required. Open select days.
Meridian Lounge - This bistro specializes in British cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, Bulgarian, Chinese (Mandarin), English, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11:30 AM for a fee: GBP 25 to 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Clipper Bar
  • Eighteen Sky Bar
  • Kinaara
  • Market Brasserie
  • Meridian Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 34 meeting rooms
  • Business center
  • Computer station
  • Conference center (16,146 square feet of space)

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 25 to 30 per person
  • Self parking fee: GBP 45 per night
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 6 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Intercontinental London O2 Hotel
Intercontinental O2 Hotel
Intercontinental London O2
Intercontinental O2
Intercontinental London - The O2 England
InterContinental London The O2
InterContinental London The O2 an IHG Hotel
InterContinental London - The O2 by IHG Hotel
InterContinental London - The O2 by IHG London
InterContinental London - The O2 by IHG Hotel London

InterContinental London - The O2 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 867 out of 1217 reviews
Rating 8 - Good. 177 out of 1217 reviews
Rating 6 - Okay. 74 out of 1217 reviews
Rating 4 - Poor. 41 out of 1217 reviews
Rating 2 - Terrible. 58 out of 1217 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Construction Chaos

Due to the constant construction, you cannot get a taxi or Uber to drop you off at the doors. This is very inconvenient when you have a lot of bags with you or if you're waiting for an Uber. There was also no warning that there could be workmen outside your window.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wojciech

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable hotel. Breakfast buffet - great. You only neec to remember to have your own plug adaptor, as they are limited at concierge.
Stayed 2 nights in Mar 2025

10/10 Excellent

Leon

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provided five-star treatment throughout my stay. Our room on the 13th floor offered a spectacular view overlooking the river and the O2. The accommodation was immaculately clean with a spacious bathroom. While I didn't use the gym during this visit, it's excellently equipped with everything needed for a complete workout. The breakfast featured an extensive buffet with options to satisfy every palate
Stayed 4 nights in Mar 2025

4/10 Poor

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Terrible car parking experience

We have stayed here numerous times in the past without issues but this time was terrible. Firstly I want to say that all the breakfast and bar staff are amazing and we had no issues there. But during our four night stay we were woken up twice by room service (even though we had ‘do not disturb’ on), one morning they knocked on the door three times in an hour. We parked our car at the hotel (at £52 a night) and advised them of this during check-in. On the third morning of our stay we were woken up by a phone call from reception at 7:45 with the person quite aggressively saying ‘you have a car in the car park which needs to be moved now’ they offered for someone to collect our keys and move it for us, which we declined. Ten minutes later another call, more aggressive ‘move your car, we have a private function and it’s in the way’. No ‘please’ no ‘sorry for the inconvenience’. Five minutes later yet another call from the manager with the same tone, demanding we moved the car immediately, and at the point where she started shouting at me I hung up the phone. We were basically hounded until we moved the car along with another 10-12 people/cars. When checking out we asked for a discount to the parking charges which they seemed to be surprised about. This could’ve been handled so much better and really leaves a sour taste to what would have been another decent stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel for o2 concerts and Sky Bar at the end of the evening is fabulous!!
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

nina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located for an O2 concert! We stayed in an apartment room, which would have been ideal for a longer stay. The easy tube ride into central London made it incredibly convenient for anyone looking to explore tourist attractions as well.
Stayed 1 night in Mar 2025

8/10 Good

NINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for O2 concerts

This is the second time we stayed here for an O2 concert, and the location is perfect—super convenient for getting to the venue with no hassle. The breakfast is great too! We're are booked for another night, but the price has doubled for our next visit. The rates do seem to fluctuate depending on demand, which is a bit disappointing. Still, it's a great hotel, and for the convenience I'm willing to pay the extra.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly friendly service from staff. Room spacious and clean. Swimming pool spa area, really nice and not too busy.
Stayed 1 night in Mar 2025

2/10 Terrible

Simon, Bath

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was harassed by security on several occasions. What I was I doing? I was walking through the front door into the foyer and on my way to get the elevator to my room. Completely disgraceful. I reported it to reception and the reply I received was blah blah blah.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow fantastic place.

Wow, what a fabulous hotel, everything was perfect, from check in with the friendly staff, to a fantastic room with a view on the 7th floor, definitely worth the money, to breakfast, every member of staff we encountered were very friendly and welcoming from house keeping, security guard to front of house waiting staff. The bed was huge and extremely comfortable, such was the amazing night view we didn’t close the curtains! Just a pity the sky bar was closed on Sunday as we would have liked to experience that. Just means we will have to come back! You are literally 2 mins walk via a connecting walk way from hotel to the O2.
0700 sunrise
23.00 night view
Sunset
Very comfortable bed
Stayed 1 night in Mar 2025

2/10 Terrible

Safina

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Rubbish
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room as expected, lounge bar expensive, lounge food very good, restaurant food good but over priced for the portions £65 for surf n turf with steak less than 3 mouthfuls
Stayed 1 night in Feb 2025

8/10 Good

Michael, Maghull

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good when attending an event at the o2 but is expensive as a result.
Stayed 1 night in Feb 2025

10/10 Excellent

Eimear

Stayed 1 night in Feb 2025

10/10 Excellent

Eliza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All that I wanted and more

Lovely experience. Beautiful views. Right next to O2 arena. Seperate enough feel like a getaway. Close to public transportation and amenities. Hotel staff were excellent. Sauna, steamroom and pool were clean and modern. Restaurant meal was good. Amazing service. Will return.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best possible location to visit the O2 due to the link taking us straight to arena without leaving the hotel. We visited as 4 couples and found out on check in that our rooms had been upgraded to apartments so we had spacious rooms with great views Colbert the Thames to Canary Wharf.
Stayed 1 night in Feb 2025

8/10 Good

Briony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice hotel, very close to O2 so ideal for events. Breakfast was nice but very busy. Bar was small.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

katie Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Excellent to visit a show at the 02 extremely convienient. We checked in and headed to our room i then called doen to ask how the complimentary expedia free drinks worked. 10 minutes on the phone to be told i needed a voucher. I said i would collect it on the way down to the concert. The bar that it could be used in was closed by 7pm so i thought ill use it in yhe morning to get a coffee on the way out. still closed at 9.30am in the morning. Had the voucher been handex to me at time of check in, the bar was open and directly next to reception, i felt this was deliberate tactic to stop us from using the voucher.
Stayed 1 night in Feb 2025