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ibis London Shepherds Bush – Hammersmith

3.0 star property

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Photo gallery for ibis London Shepherds Bush – Hammersmith

Interior
Business center
Restaurant
Reception
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Pet friendly

Explore the area

Map
3 - 5 Rockley Road, London, England, W14 0DJ
  • Shepherd's Bush Empire
    ‪5 min walk‬
  • Westfield London Shopping Centre
    ‪9 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Double Room, 1 Double Bed

  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Twin Room, 2 Twin Beds

  • City view
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Bar (on property)

Dorsett Shepherds Bush

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, (2108)
The price is $289
per night
$347 total
includes taxes & fees
May 14 - May 15
Dorsett Shepherds Bush

About this property

ibis London Shepherds Bush – Hammersmith

3-star hotel in Hammersmith and Fulham
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning. Housekeeping is available on request.
Ibis London Shepherds Bush – Hammersmith offers 128 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center.

Public areas are equipped with complimentary wireless Internet access. This London hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Ibis London Shepherds Bush – Hammersmith is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and noon.
Ibis London Shepherds Bush – Hammersmith has a restaurant on site.

Languages

English, Hindi, Italian, Lithuanian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.50 for adults and GBP 6.75 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis London Shepherds
ibis London Shepherds Bush – Hammersmith Hotel
ibis Shepherds
ibis Shepherds Bush
ibis Shepherds Bush Hotel
ibis Shepherds Bush Hotel London
ibis Shepherds Bush London
London ibis Shepherds Bush
Shepherds Bush ibis
Shepherds Bush London
Ibis London Shepherds Bush England
ibis London Shepherds Bush – Hammersmith London
ibis London Shepherds Bush – Hammersmith Hotel London

ibis London Shepherds Bush – Hammersmith Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 397 out of 1000 reviews
Rating 8 - Good. 446 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

I had booked the room in november and for the first 5 minutes couldnt find my booking which is not good for someone who was in a little bit of a rush and isnt good at booking online to places. Apart from that a good stay with no issues, except maybe an extra pillow would have been a good option
Stayed 1 night in Jan 2025

6/10 Okay

Darren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whoever was in the room next to me, it smelt like a Colombian drug den
Stayed 1 night in Jan 2025

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Over priced

More expensive than the Hilton and £11 parking on top
Stayed 1 night in Jan 2025

8/10 Good

Gareth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cracking hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

preeti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Staff were very helpful with directions. Only a 5 minute walk to the shopping centre
Stayed 2 nights in Jan 2025

8/10 Good

Charlotte

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were efficient. Great shower. Comfortable bed. Had a flickering light in bathroom that could have been avoided but otherwise a good stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
shopping mall with plenty of dining options within walking distance easy parking. good for public transport
Stayed 1 night in Dec 2024

6/10 Okay

Ka Lun

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and great location for Sheppards Bush O2 venue.
Stayed 1 night in Dec 2024

6/10 Okay

David

Business traveler
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Property conditions & facilities
Excellent one night stay, friendly helpful staff, 8 minute walk from train station, any one going to the Shepherds bush 02 empire concert venue 8 minute walk to venue from hotel, great location, would definitely book again.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities

Don’t be fooled by the snazzy lobby images

Was given an accessible room. The bathroom was horrid, very mouldy with no ventilation and in terrible condition. It was essentially a wet room but done very poorly, so using the shower you had to wait to step into the bathroom again as the whole thing floods. Bedroom was very basic standard Ibis fare, which is normally fine, but in this case it was just not clean, dust and hair all over the floors. The sheets were clean at least.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Works do

The room was nice but basic which was fine , breakfast was nice
Stayed 1 night in Nov 2024

2/10 Terrible

Andrew

Stayed 1 night in Nov 2024

2/10 Terrible

Kevin

Stayed 1 night in Nov 2024

8/10 Good

Anna Liza

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, would recommend to friends
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Went to get dinner in the restaurant waited 20 min to be served left and got something to eat elsewherr
Stayed 1 night in Nov 2024

10/10 Excellent

k

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in London!

Best hotel ive stayed in London, close to everything, shops, tube is over the road, shopping centre close, beds so comfy, very happy, will be back, check in man was lovely too, thank you. Oh and 12pm check out is amazing!
Stayed 2 nights in Nov 2024

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible staff breach confidentiality by telling a stranger I was at their hotel ended up leaving forms safety and they never paid me back
Stayed 4 nights in Nov 2024

10/10 Excellent

Rachael

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely stay

Wonderful stay, slept like a log despite noise outside. Staff were very kind. Westfield Shopping Centre is within a 10 minute walk and is the hotel is a 2 mins walk from Shepherds Bush Station
Stayed 4 nights in Oct 2024

6/10 Okay

Catherine

Liked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for an inexpensive room with some decent safety precautions and parking right next door, this is for you. Extremely busy area and we had a heck of a time getting to the parking area due to a closed road. The front desk staff were very nice.
Stayed 1 night in Oct 2024