ibis London Excel Docklands

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ibis London Excel Docklands

Front of property
Exterior
Bar (on property)
Lobby
Dinner served, international cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Pet friendly
  • Parking available

Explore the area

Map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB
  • ExCeL Exhibition Centre
    ‪3 min walk‬
  • One Canada Square
    ‪41 min walk‬
  • O2 Arena
    ‪9 min drive‬
  • London (LCY-London City)
    ‪11 min drive‬

Room options

Twin Room, 2 Twin Beds

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed (SweetRoom)

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis London Excel Docklands

3-star hotel in Newham
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning. Housekeeping is available on request.
Ibis London Excel Docklands offers 278 accommodations with safes and coffee/tea makers. 22-inch flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

Ibis London Excel Docklands is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
FOGGS - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Danish, English, French, German, Greek, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 10.45 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • FOGGS

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10.45 for adults and GBP 5.00 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel ibis
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ibis Excel Hotel London Docklands
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London Docklands ibis Excel
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
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ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

ibis London Excel Docklands Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 433 out of 1007 reviews" "
Rating 8 - Good. 387 out of 1007 reviews" "
Rating 6 - Okay. 121 out of 1007 reviews" "
Rating 4 - Poor. 44 out of 1007 reviews" "
Rating 2 - Terrible. 22 out of 1007 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

JW

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Customer Service
Recntly stayed for work at the Excel, the hotel is extremely convenient for the Excel. The staff were very friendly. Stand out was Theo who could not be more helpful or accomodating to all our needs.
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lily

Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was exactly what we needed, in the right location at the right price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, good value. Highly recommended
Great location for Excel and O2 arena. Check in quick and easy. Room on top floor (8) was quiet with a great view over the Thames. Tube stop less than 5 minutes walk away, cable car station 2 minutes walk. Room small but clean and comfortable. Nespresso machine with coffee pods, bathrobes, hair dryer, iron. Shower hot and powerful. No noise at all over night. Staff helpful. Will definitely return.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect affordable stay for a concert at the o2. Very lovely team and room was clean and cosy. Will stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ebenezer

Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional staff clean tidy and close to transport and entertainment
Stayed 1 night in Sep 2024

10/10 Excellent

Damian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Clean, close to Elizabeth line and Excel
Stayed 1 night in Sep 2024

10/10 Excellent

D

Stayed 1 night in Sep 2024

8/10 Good

Rebecca

Stayed 1 night in Sep 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

ADEDIRAN

Stayed 3 nights in Sep 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a visit to an event at the O2.
Stayed 1 night in Sep 2024

8/10 Good

Toby

Stayed 3 nights in Aug 2024

6/10 Okay

Jasmail

Stayed 1 night in Sep 2024

10/10 Excellent

Janine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and friendly
Stayed 1 night in Sep 2024

4/10 Poor

Tia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Clare

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money for an overnight stay
Stayed 1 night in Sep 2024

10/10 Excellent

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, clean and comfortable. Food was good ( we had a mid afternoon meal as well as breakfast in the morning ). Staff were really good and location and views were great. Only tiny, tiny negative was the pillows but that’s all.
Stayed 1 night in Sep 2024

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location overlooking the Thames, with lovely views of O2. Right next door to London ExCel and a few minutes walk to Cable car. Lovely location.
Stayed 1 night in Sep 2024

10/10 Excellent

Beverley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay
We stayed over as attended the o2 for a concert
Stayed 1 night in Sep 2024