See all properties

Hyatt Place London City East

4.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place London City East

Rooftop terrace
Premium Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Cocktail bar
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Tower of London
    ‪15 min walk‬
  • Tower Bridge
    ‪19 min walk‬
  • St. Paul's Cathedral
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪60 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Shower, hair dryer, towels

Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

View from room

Deluxe Room, 1 King Bed, City View

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 285 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Terrace

  • City view
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, City View

Shower, hair dryer, towels

Deluxe Room, 2 Twin Beds, City View

  • City view
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Balcony with Sofa

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Balcony with Sofa

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property

Hampton by Hilton London City

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1016)
The price is $135
$135 nightly
$135 total
includes taxes & fees
May 26 - May 27
Hampton by Hilton London City

About this property

Hyatt Place London City East

4-star hotel in Shoreditch
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Hyatt Place London City East offers 280 air-conditioned accommodations with safes and hair dryers. 55-cm Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, a meeting room, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff.

Hyatt Place London City East is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
Sotto Cucina & Bar - Onsite restaurant.
PocketSquare Skyline Bar - Onsite cocktail bar. Open select days.
The Market - Onsite coffee shop. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 575 out of 965 reviews
Rating 8 - Good. 277 out of 965 reviews
Rating 6 - Okay. 77 out of 965 reviews
Rating 4 - Poor. 17 out of 965 reviews
Rating 2 - Terrible. 19 out of 965 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sue-Ann

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually find it difficult to sleep away from home as I worry about other people’s bedding not being clean enough especially hotels but I did not have that concern here. Everything seemed clean, beds were comfortable, I slept all through the night which is rare for me. The staffs were accommodating and helpful, we have no issues. We planned on staying here again.
Stayed 1 night in Feb 2025

8/10 Good

Helen

Stayed 1 night in Jan 2025

10/10 Excellent

Carlo

Stayed 1 night in Feb 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at London City Hyett

Trip to London with a friend. Have stayed at the Hyett before & enjoyed it so wanted to stay again. Staff were excellent, nothing too much trouble & so helpful & efficient. Great to see. Would definitely return should occasion arise. Rooftop bar a big plus!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jamie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for Whitechapel and Liverpool street. Clean hotel, nice room and two bars.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander, Netanya

Liked: Cleanliness, staff & service, property conditions & facilities
My This is my third time in this hotel
Stayed 1 night in Jan 2025

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well done Hyatt Hotel 10 / 10

10 / 10.Fantastic staff in n ALL areas. Great breakfast, full english cooked and continental. Breakfast staff worked very hard together to ensure you where sested very quickly. Bar on top floor was also good even in January, it was not open every night of our visit but a Tesco store 2/ 3 doors along road if you wsnted a drink in your room. Or a bar on the basrment level in the Hotel. Aldergate tube station 200 meters along the road. Starbuck coffee shop next door. We stayed in room 811 with a balcony over looking city.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

I had the most amazing time during my solo trip at Hyatt Place London City East. From the moment I arrived, the staff went above and beyond to make me feel welcome and comfortable. They were incredibly kind, attentive, and professional. The hotel itself was impeccably clean and well-organized, which made my stay so much more enjoyable. Breakfast each morning was a highlight—delicious and with plenty of options to start my day right. The location was convenient for exploring the city, and everything about my stay exceeded my expectations. I would absolutely stay here again and highly recommend it to anyone visiting London!
Stayed 4 nights in Jan 2025

8/10 Good

Francoise

Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, quiet and comfortable rooms
Stayed 10 nights in Oct 2024

8/10 Good

Carlos

Stayed 3 nights in Jan 2025

8/10 Good

Nicola

Business traveler
Liked: Property conditions & facilities, room comfort
Work trip overnight
Stayed 1 night in Jan 2025

4/10 Poor

Julie

Disliked: Staff & service, room comfort

Sneaky extra charges at the self service check in

We’d fully paid for our stay here on hotels.com and, when we arrived, we were ushered to use the self service check in system. When I entered my details, it said I owed an additional £70 and when I asked, I was told it was a service charge. I went downstairs to check in at the desk and there was no mention of it. Very sneaky and I’m sure people are getting stung by it
Stayed 3 nights in Jan 2025

8/10 Good

Huseyin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

Vitoria

Stayed 1 night in Jan 2025

10/10 Excellent

ANIL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for transportation Tube, Bus and Taxi
Stayed 2 nights in Jan 2025

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We mentioned it was our wedding anniversary during booking, and on arrival, we found that the hotel staff had arranged some fabric flower petals into a heart-shape on our bed and left us a congratulations card in our room, what a lovely gesture! Our room was clean, so was the other areas of the hotel. The bed was large and comfortable. We were assigned a room on the top floor, so the view was nice too. The breakfast (we picked the full English continental breakfast option) was very good with lots of choices. The check-in/out processes were done at a self-service machine, which was quick and convenient; however, at check-out, we did find there was a small unexplained charge (a few pounds, forgot the exact amount) added to our bill while we had already fully paid for the room at booking, we later found out from the concierge that it was a service charge (more like a tip) which they could remove from our bill upon request. The hotel is nicely located close to tube stations and Brick Lane where they are many good places to eat. Overall a very pleasant stay, would recommend to others.
Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Puspraj

Liked: Cleanliness, staff & service, property conditions & facilities
Prime location, very neat and clean. Value for money.
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness, staff & service
Check in via kiosk means you have to enter all your personal details and anyone in the lobby can read them. No privacy. Kiosk didn’t work and had to check in with reception anyway. Rooftop bar was pleasant had a few drinks and watched the snow. Breakfast staff sat us at a dirty table, had to ask for cups for coffee and the sausages tasted like flour. Other than that staff were all pleasant.
Stayed 1 night in Jan 2025