Hotel Riu Plaza London Victoria

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Plaza London Victoria

Front of property
Reception
Front of property
Family Quadruple (1 KingBed and 1 Sofa Bed)/ (2 TwinBed |Sofa Bed) | Minibar, in-room safe, desk, laptop workspace
Building design

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
1 Neathouse Place, London, England, SW1V 1LH
  • Victoria Station Travel Information Centre
    3 min walk
  • Victoria Palace Theatre
    4 min walk
  • Buckingham Palace
    12 min walk
  • London (LHR-Heathrow)
    40 min drive

Room options

Standard Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Double or 2 Twin Beds, No Windows

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Family Triple (1 KingBed and 1 Sofa Bed)/ (2 TwinBed |Sofa Bed)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Suite

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

Family Quadruple (1 KingBed and 1 Sofa Bed)/ (2 TwinBed |Sofa Bed)

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed OR 2 Twin Beds and 1 King Sofa Bed

Standard Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room, No Windows

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Presidential Suite Package

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

Standard Double Room Single Use, 1 Double Bed

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

Similar properties

About this property

Hotel Riu Plaza London Victoria

4-star hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include dry cleaning and a 24-hour front desk. Change of towels is available on request.
Hotel Riu Plaza London Victoria offers 435 air-conditioned accommodations with minibars and safes. 42-inch LED televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a 24-hour fitness center, dry cleaning/laundry services, and an elevator.

Hotel Riu Plaza London Victoria is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Tastes - This restaurant serves dinner only.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tastes

Things to do

  • 24-hour gym

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Riu Plaza London Victoria
Hotel Riu Plaza London Victoria Hotel
Hotel Riu Plaza London Victoria London
Hotel Riu Plaza London Victoria Hotel London

Hotel Riu Plaza London Victoria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1012 out of 1676 reviews" "
Rating 8 - Good. 396 out of 1676 reviews" "
Rating 6 - Okay. 158 out of 1676 reviews" "
Rating 4 - Poor. 51 out of 1676 reviews" "
Rating 2 - Terrible. 59 out of 1676 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lorie, Ajax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would have given 5 stars, but reception staff was less than receptive and we were made to feel like we were imposing. The valet (wish I had gotten his name) was super helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Ying

Stayed 3 nights in Aug 2024

10/10 Excellent

Damar, Burnsville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful and the property was clean.
Stayed 7 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Hanif

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
Great stay great hotel
Stayed 1 night in May 2024

10/10 Excellent

Jaylin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and glad it was by the train station !
Stayed 7 nights in Aug 2024

10/10 Excellent

Huw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 1 night in Aug 2024

8/10 Good

Daphne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a very busy area of London which is perfect for those who love being in the thick of things. The property was a little smaller than I expected based on the pictures I had seen. Overall it wasn’t a bad
Stayed 1 night in Aug 2024

2/10 Terrible

Amira, baldwin

Traveled with family
Disliked: Cleanliness, staff & service
My sister and niece's Louis Vuitton, Tory Burch, Coach bags and my sisters BREAST CANCER medication were STOLEN out of our room today. I notified management immediately who reviewed the CCTV footage and noted that the maid let a random man into our room. The video shows this man leaving with the stolen goods. We called the police who were thorough, empathetic and knowledgeable and filed a police report. Unfortunately, i cannot say the same for the hotel staff. The managers, Alberto De Cerro and Raviandu, were apologetic but that's it. We were told to contact corporate. When it truly hit me what happened, I became extremely distressed and anxious that I realized had he been there when I returned to the room alone, anything could have happened to me. When I expressed my concern to Alberto about this security breach and how scary this really was, I was met with another empty sorry but my concerns were not acknowledged. While in the lobby, I spoke to another guest who told me she had £150 stolen out her room and was simply told to "call the police". There is a lack of responsibility by this hotel to ensure the safety of guests and their belongings, despite their slogan of 'BeRIUsponsible' which claims to "promote a positive impact and build trust...through best practices. RIU London Plaza Victoria fails to adhere to their own slogan. we realized that security at this hotel is nonexistent. After filing our report, we immediately checked out the hotel because we were scared 0⭐️
Stayed 2 nights in Aug 2024

10/10 Excellent

Cliff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 2 nights in Aug 2024

10/10 Excellent

tim

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sdenka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Close to all including transportation
Stayed 5 nights in Aug 2024

8/10 Good

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Buckingham palace, bank
Stayed 2 nights in Aug 2024

10/10 Excellent

Jie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , neat, with AC, breakfast is good, great location for transportation but quiet. Will be future hotel for visiting London
Stayed 4 nights in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. Very clean, super helpful staff, very nice, spacious rooms. Very close to the tube station. The only bad part was being woken at 5.30am by a wake up call we didnt book.
Stayed 2 nights in Aug 2024

10/10 Excellent

Niurka

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with great breakfast included. Very recommended. Will stay here next time in London
Stayed 1 night in Aug 2024

10/10 Excellent

Beulah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Emma

Stayed 1 night in Aug 2024

10/10 Excellent

Ilaria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

4/10 Poor

Felipe

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I found hair in my bed and a stain in the pillow case. The pillows are not good also. The shower was great. And the bed too.
Stayed 1 night in Aug 2024

10/10 Excellent

Wendell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean property just next to London Victoria Station. Also close to nice restaurants and historic attractions.
Stayed 2 nights in Aug 2024

10/10 Excellent

Giulia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and it’s within walking distance to many places and attractions. We will gladly stay here again!
Stayed 4 nights in Aug 2024

10/10 Excellent

Toyin

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel, staff was super friendly and very helpful. The hotel is located close to Victoria station so easy access to anywhere you need to get to. Breakfast was great too, they had a wide range of options.
Stayed 1 night in Aug 2024