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Hotel Metro

3.5 star property

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Photo gallery for Hotel Metro

Marvelous Room, Studio Suite, Queen Bed, Courtyard View | Living area | 50-inch Smart TV with cable channels, iPod dock
Lobby lounge
Loft, 1 King Bed, Bathtub, City View | View from room
Marvelous Room, Studio Suite, Queen Bed, Courtyard View | Bathroom | Designer toiletries, hair dryer, bathrobes, towels
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
32 Covent Market Place, London, ON, N6A 1E8
  • Covent Garden Market
    ‪2 min walk‬
  • Budweiser Gardens
    ‪2 min walk‬
  • Victoria Park
    ‪10 min walk‬
  • London, ON (YXU-London Intl.)
    ‪17 min drive‬

Room options

View all photos for Marvellous Room, 1 King Bed, City View or Courtyard View

Marvellous Room, 1 King Bed, City View or Courtyard View | Premium bedding, pillowtop beds, in-room safe, individually decorated

Marvellous Room, 1 King Bed, City View or Courtyard View

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Marvelous Room, Studio Suite, Queen Bed, Courtyard View

Marvelous Room, Studio Suite, Queen Bed, Courtyard View | Living area | 50-inch Smart TV with cable channels, iPod dock

Marvelous Room, Studio Suite, Queen Bed, Courtyard View

  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Marvellous Room, 2 Double Beds, Courtyard View

Marvellous Room, 2 Double Beds, Courtyard View | View from room

Marvellous Room, 2 Double Beds, Courtyard View

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Loft, 1 King Bed, Bathtub, City View

Loft, 1 King Bed, Bathtub, City View | Living area | 50-inch Smart TV with cable channels, iPod dock

Loft, 1 King Bed, Bathtub, City View

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Marvellous Room, 1 Queen Bed, City View or Courtyard View

Marvellous Room, 1 Queen Bed, City View or Courtyard View | Premium bedding, pillowtop beds, in-room safe, individually decorated

Marvellous Room, 1 Queen Bed, City View or Courtyard View

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby sitting area

The Park Hotel London

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (1159)
The price is $120
per night
$157 total
includes taxes & fees
May 19 - May 20
The Park Hotel London

About this property

Hotel Metro

3.5-star hotel in Downtown London
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, limo/town car service, express check-in, and express check-out are onsite.
Hotel Metro offers 20 accommodations with iPod docking stations and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Metro features tour/ticket assistance, coffee/tea in a common area, and concierge services. Wired and wireless Internet access is complimentary. This Art Deco hotel also offers dry cleaning/laundry services, limo service, and express check-in.

Hotel Metro is a smoke-free property.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (CAD 23.73 per day)
  • Limo/town car service

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Microwave on request
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 65.00 per pet, per night (maximum CAD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay
  • Breakage deposit: CAD 150 per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CAD 23.73 per day(656 ft away; open 24 hours)
  • Pet fee: CAD 65.00 per pet, per night (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Metro London
Metro London
Hotel Metro Hotel
Hotel Metro London
Hotel Metro Hotel London

Hotel Metro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1003 reviews
Rating 8 - Good. 211 out of 1003 reviews
Rating 6 - Okay. 80 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
My room was very clean, no carpet which I liked. Only thing is there should be a small mat to put your foot wear on when coming in the room.
Stayed 1 night in Feb 2025

8/10 Good

Lesley Lessard

Stayed 1 night in Jan 2025

10/10 Excellent

Kailyn

Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool loft style open plan room Near Grand Theatre and lots of fine dining
Stayed 1 night in Jan 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and helpful with us. The Metro is so unique. I really enjoy staying here
Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here while in London to see a concert at Canada place with the kids. The room was very well priced. We parked nearby and were in walkong distance to Canada Place. We also walked and went to some very cool shops as well as restaurants. Cant wait to stay here again!
Stayed 1 night in Jan 2025

8/10 Good

Silvana

Stayed 1 night in Jan 2025

10/10 Excellent

Eric

The busy London downtown and one way streets made it difficult to spot the hotel entrance. Other than that the stay and staff were excellent and I highly recommend this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Garry

Stayed 1 night in Jan 2025

10/10 Excellent

Hayley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property was super fun and unique. The confidence of the market and restaurant scene is a huge asset. The staff was great and attentive. Will definitely be staying here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Olivia

Stayed 1 night in Oct 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were phenomenal. The room was perfect. And the location couldn’t have been better for what I what I wanted. Will absolutely stay here when I visit London again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Xiubo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would've liked a breakfasts bar available. Loved the room..not standard fare.
Stayed 1 night in Jan 2025

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Natasha

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location, as the hotel was directly across the street from the market.. and lots of restaurants near by. We liked the free drink service in the lobby. Parking was across the street in the market.. very safe for the area, and underground, although a tiny bit of a trek if you have limited mobility. We had room 403, my wife did not like the view of the lobby area. You look out the window, and see an indoor courtyard that has skylights. We did inquire what this is used for. We were told that if you book rooms on the 2nd floor, I think it was 3 rooms.. not sure. They said then since its all your party, they would open up the area for your use, otherwise its closed so people do not start peeping into other guest's rooms. This sounded GREAT for a stag/stagette party or family reunion kind'a group gathering. If your planning something like that call, and inquire. Overall service was excellent, staff was excellent, the door keypad was a bit touchy, and you had to be careful not to "double tap" buttons and get your code wrong. But otherwise, the only thing I can knock it for is the unusual view (in our room.. do not know what others have)
Stayed 3 nights in Jan 2025

8/10 Good

charlene

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super nice! Not a huge fan of the area, it was a little shadier but we might have just gone on an unlucky night! The little market right out the door was super cool.
Stayed 1 night in Nov 2024

6/10 Okay

Victoria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but the heating was noisy in the room. Open concept bathroom is not my thing. The staff were very friendly and helpful. Parking is across the street.
Stayed 1 night in Jan 2025

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no staff after 11pm and the door code they give you does not work so you are screwed after 11pm not happy especially when the street is loaded with homeless people and druggies
Stayed 1 night in Nov 2024