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Hyatt Regency London Stratford

4.0 star property

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Photo gallery for Hyatt Regency London Stratford

Lobby
Room, 1 King Bed, Park View | View from room
Bar (on property)
Bar (on property)
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
10a Chestnut Plaza, Westfield Stratford, City, Montfichet Road, Olympic Park, London, England, E20 1GL
  • Westfield Stratford City
    ‪1 min walk‬
  • London Stadium
    ‪12 min walk‬
  • O2 Arena
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Park View

  • 316 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Park View

  • 240 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Park View

Room, 1 King Bed, Park View | View from room

Room, 1 King Bed, Park View

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Park View (Regency)

Suite, 1 King Bed, Park View (Regency) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Park View (Regency)

  • 414 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

  • 240 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Regency)

Suite (Regency) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite (Regency)

  • 414 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

  • 316 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Park View

Room, 1 Queen Bed, Park View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Park View

  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Olympic Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Olympic Park View

  • 316 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Regency London Stratford

4-star London hotel, connected to a shopping center in Stratford
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Regency London Stratford offers 225 accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 52-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 7 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 3875 square feet (360 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Parking is available onsite for a surcharge. A total renovation of this property was completed in April 2022.

Hyatt Regency London Stratford has designated areas for smoking.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Elondi Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Elondi Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Bulgarian, English, French, German, Italian, Japanese, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Elondi Bar
  • Elondi Restaurant

Things to do

  • Bicycle rentals
  • Designer stores
  • Gym
  • Private wine tours
  • Shopping mall
  • Wine tours

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (3,875 square feet of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - April 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 60
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 25 per person
  • Self parking fee: GBP 25 per day
  • Late check-out fee: GBP 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Hyatt Regency London Stratford Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Corinne

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Fab rooms & cocktails

Fantastic hotel, great staff, really convenient for our trip Second visit and will absolutely be back!
Stayed 1 night in Mar 2025

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rohit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Ajay

Stayed 1 night in Feb 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hammer

Was a comfortable stay for football
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Check in took longer than necessary because just one person was at the reception. The room was a regular sized room with a sofa bed. it was tight, almost dingy and at the end of a long corridor overlooking dirty roofs.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall my five nights stay in this hotel was great and will be back since my family lives there. Location is excellent. Front desk staff needed to be more patient. I have prepaid all my nights in the hotel with a third party. The lady in the front insisted that it was not prepaid, charged my husband's credit card. When I went downstairs to clarify with my bank statement and my paid invoices she still insisted that I was wrong. A gentleman called Philip came and within 5 seconds he said I have already paid through a third party. Philip acted very professionally and he apologized for her errors.
Stayed 1 night in Feb 2025

6/10 Okay

Maddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from the moment we arrived.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Perfect for a weekend break, easy to park at Westfield and walk round to Abba Voyage or shops or restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sabina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Great hotel and all the staff were so lovely. We arrived early and our room was ready as we were offered online check in which was great! Perfect location for shopping and great places to eat on the doorstep. Will definitely be staying here again
Stayed 2 nights in Feb 2025

8/10 Good

April

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Let down by poor communication from staff.

Would have been 5 stars if it weren’t for the conflicting and unhelpful messages given by staff. We asked in the bar at exactly 10pm if room service was available to which they said look on the tv for menu and ring down with your order, on looking at tv info on menu said served until 1030 pm on ringing reception at 10:07 and was answered about 10 minutes later and was informed by reception room serviced stopped at 10 and hung up on. Which left us rather unimpressed. The location was great and very quiet for where it was. Breakfast was nice but not the best I’ve had by a long way and slightly overpriced for an additional £20 each.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Feb 2025

8/10 Good

Helen

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is in a perfect location - very central to the shops, restaurants and bars. It is a beautiful hotel and we would definitely return, however, two things stopped us from rating it as 5 stars. The first was a member of the reception staff (normally situated on the screen at the end of reception close to the lifts). She didn't crack a smile once and could barely bring herself to make eye contact. It almost made you feel uncomfortable if you had to approach her for anything. The rest of the reception staff, however, were great, very helpful and accommodating. The second complaint was the breakfast that we paid £50 for. The food was tepid at best, it may have helped if the plates were warm but we ate hardly any of it. We did speak to one of the staff about it who said she would pass it onto the kitchen staff but whether anything changes is probably unlikely. Save yourself the extortionate price and go and eat in one of the many restaurants that surround this otherwise, lovely hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Saleha, Preston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel. Modern room and bathroom and friendly staff. Great location.
Stayed 2 nights in Jan 2025

10/10 Excellent

john

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, would recommend

A great Hotel, clean, friendly, comfortable and very central to Stratford International Station, Westfield shopping and the DLR. Perfect for the ABBA Voyage arena!
Stayed 1 night in Jan 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2025