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Holiday Inn Express London - ExCeL, an IHG Hotel

3.0 star property

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Photo gallery for Holiday Inn Express London - ExCeL, an IHG Hotel

Exterior
Exterior
Hypo-allergenic bedding, desk, blackout drapes, soundproofing
Bar (on property)
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
1018 Dockside Road, London, England, E16 2FQ
  • ExCeL Exhibition Centre
    ‪10 min walk‬
  • IFS Cloud Royal Docks Station
    ‪4 min drive‬
  • O2 Arena
    ‪12 min drive‬
  • London (LCY-London City)
    ‪18 min walk‬

Room options

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast) | Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Room amenity

Standard Room (with Free Hot Breakfast)

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Hampton by Hilton London Docklands

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1005)
The price is $210
per night
$252 total
includes taxes & fees
Feb 17 - Feb 18
Hampton by Hilton London Docklands

About this property

Holiday Inn Express London - ExCeL, an IHG Hotel

3-star hotel in Newham
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a business center, and conference space.
Holiday Inn Express London - ExCeL, an IHG Hotel offers 204 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is served on weekdays. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center. Event facilities measuring 431 square feet (40 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express London - ExCeL, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 10:00 AM on weekdays.
Holiday Inn Express London - ExCeL, an IHG Hotel has a restaurant on site.

Languages

English, French, German, Greek, Hindi, Italian, Lithuanian, Polish, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (431 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Cribs (infant beds) are available for GBP 1.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 1.0 per night
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Holiday Inn Express London - ExCeL England
Express London Excel, An Ihg
Holiday Inn Express London ExCeL
Holiday Inn Express London ExCeL an IHG Hotel
Holiday Inn Express London - ExCeL, an IHG Hotel Hotel
Holiday Inn Express London - ExCeL, an IHG Hotel London
Holiday Inn Express London - ExCeL, an IHG Hotel Hotel London

Holiday Inn Express London - ExCeL, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 1005 reviews
Rating 8 - Good. 381 out of 1005 reviews
Rating 6 - Okay. 95 out of 1005 reviews
Rating 4 - Poor. 26 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anwen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Nicholas

Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth it!
Quick and effortless check in, friendly and professional staff with excellent knowledge of local area. Decent bar with good food too.
Stayed 1 night in Oct 2024

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and Cheerful!
Stayed for London Comic Con. Great location just a short walk from the DLR or a 15 minute walk along the dockside to ExCel. Staff were very friendly and loved seeing all the cosplays. Room was clean, bed was comfy with a choice between hard and soft pillows, although there wasn’t really much space for storage. Included breakfast covered all the essentials; choice of hot food, cereals, fruits, and pastries. Overall very good value for money and will definitely consider staying here again for the next Comic Con.
Stayed 2 nights in Oct 2024

8/10 Good

Xena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay, staff were friendly and we had no issues. The standard of cleanliness was very good. Would stay again.
Stayed 4 nights in Oct 2024

8/10 Good

laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is next to London City Airport which is great if you're a plane fanatic! It can be rather loud at times but planes are only around until 21:30 ish each night. It is extremely close to the DLR which links to the underground. Free breakfast which is ok and meets your needs. Comfortable beds and nice decor. Overall a good stay, would go back if needed.
Stayed 3 nights in Oct 2024

8/10 Good

Matthew

Stayed 3 nights in Oct 2024

10/10 Excellent

MOSHOOD

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good experience. I liked the facilities and breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good location for Excel
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

paul

Stayed 2 nights in Oct 2024

10/10 Excellent

Davod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Reception staff were particularly good. Excellent customer service 👏
Stayed 1 night in Sep 2024

6/10 Okay

Sharad

Stayed 2 nights in Sep 2024

8/10 Good

Arab

Stayed 3 nights in Sep 2024

8/10 Good

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Jacob

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Unclean and had an electric shock from an exposed plug socket
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good except Hotels.com says there is parking but this is charged seperately at £16
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and was within 15 mins of o2.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good transport links into London - bathroom had some mould in shower area but not a deal breaker! Breakfast was tasty and lots on offer. Would happily stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jasmeet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic hotel. Friendly staff, 2 minutes walk to DLR station, nice view of London City Airport yet no noise problems. I've read some reviews that said its too loud. It's not! The rooms are sound proofed and the lobby is nice and peaceful and breakfast area and breakfast itself are faultless. They even prepared vegan sausages as my wife only likes those.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Really nice staff. East to get on the rail.
Stayed 1 night in Sep 2024

8/10 Good

neha

Stayed 1 night in Aug 2024

6/10 Okay

Dharampal

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Sofa bed was not setup properly. Uneven. Bump in it. Didn’t sleep at all. Terrible.
Stayed 2 nights in Aug 2024