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Holiday Inn Express London - ExCeL by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express London - ExCeL by IHG

Exterior
Exterior
Bar (on property)
Hypo-allergenic bedding, desk, blackout drapes, soundproofing
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
1018 Dockside Road, London, England, E16 2FQ
  • ExCeL Exhibition Centre
    ‪10 min walk‬
  • O2 Arena
    ‪12 min drive‬
  • Westfield Stratford City
    ‪12 min drive‬
  • London (LCY-London City)
    ‪17 min walk‬

Room options

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(11 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(14 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(27 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(4 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

7.4 out of 10
Good
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Holiday Inn Express London - ExCeL by IHG

3-star hotel in Docklands
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a business center, and conference space.
Holiday Inn Express London - ExCeL by IHG offers 204 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is served on weekdays. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center. Event facilities measuring 431 square feet (40 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express London - ExCeL by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 10:00 AM on weekdays.
Holiday Inn Express London - ExCeL by IHG has a restaurant on site.

Languages

English, French, German, Greek, Hindi, Italian, Lithuanian, Polish, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (431 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Cribs (infant beds) are available for GBP 1.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 1.0 per night
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Holiday Inn Express London - ExCeL England
Express London Excel By Ihg
Holiday Inn Express London ExCeL
Holiday Inn Express London ExCeL by IHG
Holiday Inn Express London ExCeL an IHG Hotel
Holiday Inn Express London - ExCeL by IHG Hotel
Holiday Inn Express London - ExCeL by IHG London
Holiday Inn Express London - ExCeL by IHG Hotel London

Holiday Inn Express London - ExCeL by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 1001 reviews
Rating 8 - Good. 376 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, lovely big bed. Breakfast good only negative was tables weren't getting cleared and people couldn't get seated
Stayed 1 night in Dec 2024

8/10 Good

Ho Yin

Stayed 2 nights in Dec 2024

6/10 Okay

Daniella

Stayed 2 nights in Dec 2024

8/10 Good

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good
Good overall. Plumbing is bad , you can hear the waste discharging water from other rooms. Air quality is okay but need improvement. Breakfast good. Staff polite and helpful
Stayed 4 nights in Dec 2024

10/10 Excellent

charles Jeevaraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place for the money I paid
Stayed 1 night in Dec 2024

10/10 Excellent

Paula

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business option
Friendly, helpful staff, clean & simple
Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Stayed 2 nights in Dec 2024

10/10 Excellent

Vivien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two chairs in the room would have been perfect.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Nov 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel, very clean and comfortable. Only down side was the dodgy vending machine without giving product and the evening meal of basic quality. Breakfast was included and was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety
Stayed 2 nights in Nov 2024

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Muhammad Sadiq

Stayed 1 night in Nov 2024

10/10 Excellent

Waqaas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. Parking a little expensive but it’s London I guess…
Stayed 1 night in Sep 2024

8/10 Good

Jude

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in london
The hotel was lovely and clean, staff where helpful and friendly. If i was going to say negative is the sofabed ways a little hard. But it did the job.
Stayed 2 nights in Nov 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and helpful friendly staff
Great location for events at Excel was reason for booking. Nice clean shower room and good pillows as i can often get neck ache in hotels Whilst the food at breakfast was plentiful and tasty it wasnt very hot after carrying back to our table All the staff we dealt with were helpful and friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

Danijela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Vania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Yunus, edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel if you want to be close to the airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this site due to its proximity to London City Airport. We were pleasantly surprised! The reception staff was incredibly helpful, as our mobiles were not working and my luggage did not make the transatlantic flight. I am certain I did not adequately express my gratitude for their great assistance, kindness, and understanding. We highly recommend this facility.
Stayed 2 nights in Oct 2024

2/10 Terrible

Steve

Business traveler
Disliked: Staff & service
Territory customer service
Needed to change due to booking error. Whilst not commercially required to accommodate property manager showed no flexibility to move dates a week later at a higher price. Charged in full even though they knew the room wasn’t required and could have been resold. I’m an IHG Gold customer. Will not be using IHG again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anwen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024