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Holiday Inn Express & Suites St.Thomas by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites St.Thomas by IHG

Exterior
Point of interest
Exterior
Exterior
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
$114
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
275 Highview Drive, Saint Thomas, ON, N5R 5Y5
  • Canada Southern Railway Station
    ‪3 min drive‬
  • St. Thomas-Elgin Public Art Centre
    ‪4 min drive‬
  • Elgin Military Museum
    ‪5 min drive‬
  • London, ON (YXU-London Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (Extra Floor Space)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, Multiple Beds (Extra Floor Space)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Extra Floor Space)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed (Extra Floor Space)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds (Extra Floor Space)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Extra Floor Space)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Accessible (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, in-room safe, desk, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Extra Floor Space)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Extra Floor Space)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,007 reviews
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About this property

Holiday Inn Express & Suites St.Thomas by IHG

Saint Thomas hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Buffet breakfast is free. Additionally, a computer station, a TV in a common area, and a banquet hall are onsite.
Holiday Inn Express & Suites St.Thomas by IHG offers 95 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Saint Thomas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, laundry facilities, and a communal living room. A total renovation of this property was completed in December 2023.

Holiday Inn Express & Suites St.Thomas by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Renovated entire property - December 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 22.6 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 22.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Suites St.Thomas by IHG
Holiday Inn Express Suites St.Thomas an IHG Hotel
Holiday Inn Express And Suites St.Thomas by IHG Hotel
Holiday Inn Express And Suites St.Thomas by IHG Saint Thomas

Holiday Inn Express & Suites St.Thomas by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 287 out of 361 reviews
Rating 8 - Good. 56 out of 361 reviews
Rating 6 - Okay. 10 out of 361 reviews
Rating 4 - Poor. 4 out of 361 reviews
Rating 2 - Terrible. 4 out of 361 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot tub . Pool was to cold though
Stayed 2 nights in Apr 2025

10/10 Excellent

JingJing, Vaughan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very new and nice hotel
Stayed 1 night in May 2025

10/10 Excellent

Dr Mary Ann

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 6 nights in May 2025

10/10 Excellent

christy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel experience.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was exactly what I was looking for. The hotel is relatively new so everything was still clean. The price was amazing!
Stayed 1 night in May 2025

10/10 Excellent

Josée

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel and it was in great, clean condition. The reception team were efficient, and welcoming. Lots of parking as it shares a parking lot with the shopping centre. Convenient to have things like Dollarama, Giant Tiger, and the shopping centre so close. Although the shopping centre has very little, is older and mostly empty (but we didn’t come for the shopping so it didn’t affect us). A few minor critiques: for a new hotel the water pressure/flow in the sinks and shower was poor/low. Also, for some reason housekeeping did not freshen up our room on one of the days we were there even though we were gone from the room as of 9 am all day. All in all the hotel, with the amenities, was comfortable and provided us with a good stay
Stayed 4 nights in May 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Mike

Stayed 1 night in May 2025

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Benjamin

Stayed 1 night in May 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay and will definitely return

We booked a room with a king bed, queen sofa bed and extra space. Very happy with how spacious the room was plus to our surprise a walk-in shower. The bathroom was very spacious and plenty of towels supplied. Loved that there was enough room to get in bed from both sides, with a night table and ottoman on each side. Loads of room between the bed and sofa bed with a good sized coffee table in front of the sofa bed. There was a comfortable chair, office chair and nice sized work desk plus enough room to place our carry-on suitcases. Over all a very nice room. Exceptionally friendly front desk staff. Expansive selection of both hot and cold breakfast buffet offerings, best ever seen on our extensive travels, Nice and quiet hotel in a convenient location to many amenities.
Stayed 1 night in May 2025

10/10 Excellent

Orvie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another fabulous weekend at Holiday Inn

Stayed 2 nights in May 2025

10/10 Excellent

Joyce

Liked: Amenities, property conditions & facilities
Very spacious, nice decore. Lots of area for breakfast that is included and has hot and cold breakfast options.
Stayed 1 night in May 2025

8/10 Good

Neena-Lyn

Stayed 2 nights in May 2025

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice customer service
Stayed 1 night in May 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is worth every penny and breakfast is unbelievable.
Stayed 2 nights in May 2025

10/10 Excellent

Eva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the Mall
Stayed 6 nights in Apr 2025

6/10 Okay

France

Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value and location, staff at check in were very helpful and informative. Mall next door & Dennys restaurant in the same parking area. Handy to all attractions in the area. Highly recommended!!
Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jerry

Traveled with family and small children
Liked swimming pool. Didnt the like washroom door, cant lock it
Stayed 1 night in Apr 2025

10/10 Excellent

Siera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a smooth stay
Stayed 1 night in Mar 2025

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value...great hotel❣

A great stop over spot...This hotel had a very "good" feeling❣
Stayed 1 night in Apr 2025