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Hilton London Olympia

4.0 star property

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Photo gallery for Hilton London Olympia

Breakfast, lunch, dinner served; British cuisine
Lobby sitting area
Double Hilton Junior Suite | Living area | 55-inch flat-screen TV with digital channels, TV
Exterior
Premium Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking available
  • Room service

Explore the area

Map
380 Kensington High Street, London, England, W14 8NL
  • Olympia Conference and Exhibition Centre
    ‪3 min walk‬
  • Royal Albert Hall
    ‪4 min drive‬
  • Hyde Park
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Hilton Family Room

Hilton Family Room | Premium bedding, minibar, in-room safe, desk

Hilton Family Room

  • City view
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Twin Beds

  • City view
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 Double Bed

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Accessible

  • City view
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Hilton Suite

Double Hilton Suite | Premium bedding, minibar, in-room safe, desk

Double Hilton Suite

  • City view
  • 452 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for King Hilton Premium Room

King Hilton Premium Room | Premium bedding, minibar, in-room safe, desk

King Hilton Premium Room

  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Hilton Guest Room

Single Hilton Guest Room | Premium bedding, minibar, in-room safe, desk

Single Hilton Guest Room

  • City view
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Hilton Guest Room

Double Hilton Guest Room | Premium bedding, minibar, in-room safe, desk

Double Hilton Guest Room

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Hilton Guest Room

Twin Hilton Guest Room | Premium bedding, minibar, in-room safe, desk

Twin Hilton Guest Room

  • City view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Hilton Deluxe Room

Double Hilton Deluxe Room | Premium bedding, minibar, in-room safe, desk

Double Hilton Deluxe Room

  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Hilton Accessible Room

Double Hilton Accessible Room | Premium bedding, minibar, in-room safe, desk

Double Hilton Accessible Room

  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Twin Bed

Premium Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 Twin Bed

  • City view
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Hilton Junior Suite

Double Hilton Junior Suite | Living area | 55-inch flat-screen TV with digital channels, TV

Double Hilton Junior Suite

  • City view
  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed

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About this property

Hilton London Olympia

Hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Hilton London Olympia offers 404 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and 12 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Hilton London Olympia is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Society Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

Arabic, Danish, Dutch, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 24.75 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Society Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Business center
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 1966
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 24.75 for adults and GBP 12.00 for children
  • Self parking fee: GBP 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Olympia
Hilton Olympia
Hilton Olympia Hotel
Hilton Olympia Hotel London
Hilton Olympia London
London Hilton Olympia
London Olympia Hilton
Olympia Hilton
Olympia Hilton London
Olympia London Hilton
Hilton London Olympia England
Hilton London Olympia Hotel London
London Hilton Olympia Hotel
Hilton London Olympia Hotel
Hilton London Olympia Hotel
Hilton London Olympia London
Hilton London Olympia Hotel London

Hilton London Olympia Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 351 out of 1007 reviews
Rating 8 - Good. 295 out of 1007 reviews
Rating 6 - Okay. 207 out of 1007 reviews
Rating 4 - Poor. 93 out of 1007 reviews
Rating 2 - Terrible. 61 out of 1007 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jacqueline

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Samantha

Stayed 2 nights in Jan 2025

4/10 Poor

Jacqueline

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Back to the 80’s

Rooms so dated, it’s like going back in time One night and morning only luke warm water Cleaners didn’t turn up on more than one night Reception good and helpful and friendly Bar ok but lacks atmosphere, used to be packed so not sure what’s gone wrong One lift broken all week so long delays to get up and down Car park expensive if only there for over 4 but under 24 hours
Stayed 4 nights in Jan 2025

6/10 Okay

Scott Alfred

Business traveler
Liked: Cleanliness, staff & service
The receptionist was very helpful and checked me in quickly and helped assist in me finding parking for my van. However, when I was given a parking spot for my van a Luton van had parked the wrong way, and taken up x4 spaces. I mentioned this to the staff and the duty manager at the time found me a space to park. This was a nice gesture. The next day, I had call from someone who claimed that I was in their parking spot and I had to come back and move the van, I mentioned that I was parked there by the hotel and she exclaimed that the hotel knows nothing about this. I wasn't close by and had to come all the way back to move the van, with no spaces around I had to check out the hotel and leave. Also, there was a lamp in the room that didn't work, the bigger lamp, I tired to see if there was a button to press or a switch but couldn't find anything to get it to work.
Stayed 1 night in Jan 2025

4/10 Poor

Jacqueline

Stayed 1 night in Jan 2025

4/10 Poor

Jacqueline

Liked: Staff & service
Disliked: Property conditions & facilities

Better places around

Poor. Rooms need refurbishing Not enough hot water Facilities not replenished Location isn’t bad but at the far end of Kensington high street Good for Olympia venue
Stayed 1 night in Jan 2025

6/10 Okay

Lauren, Portsmouth

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
My partner and I stayed here for one night. The hotel itself is tired and worn, rather unclean and in general needs a good refurb. When you think of Hilton, you expect the worth for your money, however it felt like a 2 star hotel. The rooms were old, dim and really quite miserable. Even something as small as a bit of artwork on the wall would have helped the atmosphere! No offence to the housekeepers, but they do very basic cleaning. So basic that they even left hairs on the wall of the last occupant and the plug hole of the bath. The silicone could easily be redone, it's not a hard job. It looked tatty and was peeling away against the sink and in in general the bathroom area. The hinges of the wardrobe were completely broken, so we took a picture and attended reception to inform them (purely because we didn't want to be fined for the damage that was caused before us). Chips in the woodwork of the table and desk were easily seen, and the curtains had brown stains that clearly had been there for a long time! Not entirely sure why the TV was on the side of the desk away from the position of the bed, we couldn't watch TV in bed even if we wanted to. The only really good thing about this room was the bed, we had no qualms with the comfortable sleep we had, but that was about it really. I will say that the hotel location was perfect for us however, near lots of different and unique shops and restaurants and public transport was easy to grab. We had no issues with the staff either.
Stayed 1 night in Jan 2025

10/10 Excellent

Jordan

Stayed 2 nights in Jan 2025

6/10 Okay

Jason

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

In need of renovation and dirty

We stayed over the Christmas holiday and whilst the staff were friendly and helpful, that’s where the positives stopped. The hotel and rooms are so dated and in need of renovations, the furniture is old, the bathroom facilities dirty, lifts were not working and all this with hyper-inflated holiday pricing, made not for a very unpleasant stay and I would not recommend choosing this hotel.
Stayed 1 night in Dec 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service
It. feels like it needs a bit of refurbishment, with carpets from lift to room a bit shabby and two of three lifts in main area out of action. Apparently there are plans for an expansion and perhaps the refurb of what is would follow. However, overall generally OK.
Stayed 2 nights in Jan 2025

8/10 Good

Scott

Traveled with partner
Liked: Staff & service, amenities
Ok
Stayed 1 night in Jan 2025

8/10 Good

Lincoln

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great the location. Room was a little noisy with the windows not sealing out the street noise very well.
Stayed 1 night in Jan 2025

6/10 Okay

Dalia

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price good location
Stayed 1 night in Dec 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and the hotel is clean and in a great location. Have stayed here a couple of times and will definitely be back.
Stayed 2 nights in Dec 2024

8/10 Good

Harpreet

Traveled with family
Liked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

María

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Edith Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointing room! needs refurbishment.
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

DAISY

Nice room good size convenience location
Stayed 2 nights in Dec 2024

8/10 Good

Frances

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Dated accommodation

The only thing letting this hotel diwn is how dated the bedrooms are. In desperate need of a refresh. Bedrooms and bathrooms sad looking whuch makes them look gruby
Stayed 2 nights in Dec 2024

2/10 Terrible

Donna.

Disliked: Property conditions & facilities, room comfort
Hotel was old. I could feel the springs in the bed. I will contact corporate in the USA when I am home. Worst hotel I have ever stayed in
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, excellent staff & great food!

Great location 3 mins walk from oympia tube (only runs at weekends) 18 min walk to shepards bush tube. Staff are excellent. Room was a large family room, tidy and clean. If i was really picky id say the bathrooms could use an update but perfectly fine for 2 night stay. Restaurant was great, great choice for breakfast and very well priced, lots of choice, a good english breakfast, juices and coffees!! Staff cant help enough.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nireeksha S

Stayed 4 nights in Nov 2024

6/10 Okay

saeeda

Traveled with family
Liked: Cleanliness
Great location and staff were friendly, only moan to make was there was no shower gel in the dispenser and we had to ask 3 times. By the time it’d come we needed to leave as had a booking so used the handwash!!
Stayed 1 night in Dec 2024