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Hard Rock Hotel London Ontario

4.0 star property

Choose dates to view prices

Photo gallery for Hard Rock Hotel London Ontario

Indoor pool, free cabanas, pool umbrellas
Serves lunch, dinner, and happy hour
Exterior
Nightclub
Minibar, in-room safe, blackout drapes, soundproofing

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Breakfast available
  • Bar
  • Parking available

Explore the area

Map
100 Kellogg Lane, 1, London, ON, N5W0B4
  • Fanshawe College
    ‪3 min drive‬
  • Budweiser Gardens
    ‪5 min drive‬
  • University of Western Ontario
    ‪8 min drive‬
  • London, ON (YXU-London Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite (Gold, King with bunk bed)

Minibar, in-room safe, blackout drapes, soundproofing

Suite (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, Mobility Accessible (Gold, King with bunk bed)

Minibar, in-room safe, blackout drapes, soundproofing

Suite, Mobility Accessible (Gold, King with bunk bed)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Superior Room, Mobility Accessible (King with Sofa Bed)

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room, Mobility Accessible (King with Sofa Bed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Mobility Accessible (Gold, King)

Minibar, in-room safe, blackout drapes, soundproofing

Family Suite, Mobility Accessible (Gold, King)

  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room (Two Queens)

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room (Two Queens)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (King with Sofa Bed)

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room (King with Sofa Bed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, blackout drapes, soundproofing

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible

Minibar, in-room safe, blackout drapes, soundproofing

Classic Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Terrace (Gold)

Suite, 1 Queen Bed, Terrace (Gold) | Minibar, in-room safe, blackout drapes, soundproofing

Suite, 1 Queen Bed, Terrace (Gold)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Terrace (Gold, Two Queens)

Minibar, in-room safe, blackout drapes, soundproofing

Suite, Terrace (Gold, Two Queens)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace (Gold)

Minibar, in-room safe, blackout drapes, soundproofing

Suite, 1 King Bed, Terrace (Gold)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Two Queens)

Classic Room (Two Queens) | Minibar, in-room safe, blackout drapes, soundproofing

Classic Room (Two Queens)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hard Rock Hotel London Ontario

4-star London hotel close to Fanshawe College
2 restaurants, an indoor pool, and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Change of towels is available on request.
Hard Rock Hotel London Ontario offers 164 accommodations with minibars and safes. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hard Rock Hotel London Ontario provides a hot tub and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a nightclub, a children's club, and a vending machine. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Hard Rock Hotel London Ontario is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Children aged 5 and younger eat free breakfast.
Sessions - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
GMT-5 Lobby Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
1913 - This fine-dining restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Filipino, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered valet parking on site (CAD 39 per day; includes in/out privileges)
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 15 to 35 for adults and CAD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 1,913
  • GMT-5 Lobby Lounge
  • Sessions

Things to do

  • 24-hour gym
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Games
  • Hot tub
  • Indoor pool
  • Mini golf
  • Nightclub
  • Playground
  • Ropes course
  • Shopping
  • TV in common areas
  • Ziplining

Family friendly

  • Children's club (surcharge)
  • Children's games
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (84 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 85 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 75
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 35 for adults, and CAD 10 to 20 for children
  • Uncovered valet parking fee: CAD 39.00 per day (in/out privileges)
  • Pet fee: CAD 85 per pet (varies based on length of stay) plus CAD 75 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hard Rock London Ontario
Hard Rock Hotel London Ontario Hotel
Hard Rock Hotel London Ontario London
Hard Rock Hotel London Ontario Hotel London

Hard Rock Hotel London Ontario Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 64 out of 72 reviews
Rating 8 - Good. 6 out of 72 reviews
Rating 6 - Okay. 1 out of 72 reviews
Rating 4 - Poor. 0 out of 72 reviews
Rating 2 - Terrible. 2 out of 72 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel. Great condition - weird location. Looks like surrounding area is being gentrified. Warehouse district
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at the Hard Rock. All the staff were amazing! The on site restaurants were all very good. We enjoyed the adjacent entertainment venue, the Factory. The pool was one of the best pools we’ve been to in a hotel. A truly outstanding property!
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, love how many options there are for the kids. Wife and I wanted a "resort style" getaway without flying to Mexico, it was a great relax-cation
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

8/10 Good

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only recommendation would be to tell housekeeping to not disturb guests before their check out time. I did not put up my do not disturb signage because I’ve never had the issue of housekeeping knocking on my door BEFORE my check out time which was at 11 am. She came at 10:30am and knocked on the door and when confronted her excuse was that some guests check out before their check out time. Wouldn’t it be revealed by front desk that I’d checked out? Was there some sort of lack of communication on their end? Either way it was not appreciated. Other than that everything was great, the room was lovely, very chic and trendy. Very cool hotel,
Stayed 1 night in Jul 2025

10/10 Excellent

Peniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very nice and clean 10 Stars
Stayed 1 night in Jul 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Jul 2025

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great stay. Love the hotel and activities in the building attached. The pool - indoor and outdoor was great. Overall perfect place to stop for R&R from US to Toronto.
Stayed 2 nights in Jun 2025

10/10 Excellent

Chantel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Entertaining for both adults and children with a close walk to The Factory. Love the decor and overall look of the interior!
Stayed 1 night in Jul 2025

10/10 Excellent

Marlene, Chatham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you … so impressed … We are enjoying our time at Hard Rick Hotel in London Ontario!!!! Fantastic!!! Very interesting hotel!! Welcoming charming staff!! They seem excited to work here and very helpful!! We will return happily!!
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older area of town, not really a warm feel to it but the hotel is so amazing that it did not make much difference. Can walk to a great pub right across from the rear courtyard. Beautiful hotel and love that they made it part of the old Kellogg Warehouse.
Stayed 1 night in Jun 2025

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Great service, excellent food, beautiful rooms. Everything is fresh and clean. The only issue we had was that there is no coffee available in the lobby before 7 am
Stayed 1 night in Jul 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new place
Stayed 2 nights in Jun 2025

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
New / Clean / Friendly Fun stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard Rock London is a 5 star hotel. Beautiful location great staff would recommend to everyone.
Stayed 1 night in Jun 2025

10/10 Excellent

Samiah

Stayed 1 night in Jun 2025

10/10 Excellent

Sheffy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean property. Nice pool and hot tub, open till late!
Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Super nice! We had a lovely stay and enjoyed the near by breweries.
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service and great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Mandy, Chatham

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We were celebrating our anniversary. All went well with checkin, room was excellent. Had an issue with lack of service at 1913. Food and beverage manager addressed the issue next day. Enjoyed relaxing time around pool and outdoor hot tub. Very clean! Staff very helpful. We will return.
Stayed 2 nights in Jun 2025

10/10 Excellent

Vladimir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. No detail was missed in the theme of music. The hotel is brand new and working through some growing pains. Once the deficiencies are dealt with it will be wonderful!
Stayed 1 night in Jun 2025

10/10 Excellent

Aubrey

Stayed 1 night in Jun 2025