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H10 London Waterloo

4.0 star property

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Photo gallery for H10 London Waterloo

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar
Reception
Reception
Bar (on property)
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
284 to 302 Waterloo Road, London, England, SE1 8RQ
  • London Eye
    ‪15 min walk‬
  • Big Ben
    ‪18 min walk‬
  • London Bridge
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪50 min drive‬

Room options

View all photos for Classic Sky View single use

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Sky View single use

  • City view
  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Superior Sky View single use

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Superior Sky View single use

  • City view
  • 205 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Sky View

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Sky View

  • City view
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite Sky View triple

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Junior Suite Sky View triple

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic single use

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic single use

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Superior Sky View

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Superior Sky View

  • City view
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Superior

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Superior

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite London Eye

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Junior Suite London Eye

  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Superior single use

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Superior single use

  • 205 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite Sky View

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Junior Suite Sky View

  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Superior

Classic Triple Superior | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Triple Superior

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Murphy Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Classic Triple

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Triple

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite London Eye triple

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Junior Suite London Eye triple

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

H10 London Waterloo

4-star hotel in London City Centre
A restaurant, a bar/lounge, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
H10 London Waterloo offers 177 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. Event facilities measuring 861 square feet (80 square meters) include conference space. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

H10 London Waterloo is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:30 AM and 11:30 AM.
Three O Two Restaurant - This restaurant serves breakfast only.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.5 miles (GBP 14 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 26 for adults and GBP 26 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Three O Two Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 861 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 11 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Due to a yearly private event, The Waterloo Sky Bar will be closed on December 31.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to December 31:
  • Bar/Lounge
The property will be renovating from November 26 2024 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Hallway
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 79.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 26 for adults and GBP 26 for children
  • Offsite parking fee: GBP 14 per day (0.5 mi away)
  • Rollaway bed fee: GBP 79.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

H10 London Waterloo Hotel
H10 Hotel London Waterloo
H10 London Waterloo
London Waterloo H10
H10 London Waterloo England
h10 London Waterloo Hotel London
H10 London Waterloo England
H10 London Waterloo Hotel
H10 London Waterloo London
H10 London Waterloo Hotel London

H10 London Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 1001 reviews
Rating 8 - Good. 331 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay after a visit to the National Theatre

Great level of service, attentive and helpful staff. Absolutely cracking view over London. We ate lunch in the Circle Bar in the lobby. Not the cheapest but excellent nonetheless. Discovered a lovely organic white Rubio Rioja, after the bar tender kindly allowed us to taste all the dry whites on offer.
Stayed 1 night in Jan 2025

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Ewan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and reasonably priced for London
Stayed 1 night in Dec 2024

10/10 Excellent

elaine

Stayed 1 night in Nov 2024

2/10 Terrible

Dawn

Traveled with group, Business traveler
We were woken up both mornings with drilling and banging. We came back for a nap and still drilling and banging. Apparently they were refurbishing the floor below. Despite calls to reception it continued. They compensated with one morning breakfast!! Will not return seems priority of guests is low on the list.
Stayed 2 nights in Dec 2024

8/10 Good

Fleur

Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel in great location

Great hotel in excellent location. Staff very friendly and efficient
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really friendly and helpful staff, great location, clean and nice room.
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Stayed 1 night in Nov 2024

10/10 Excellent

Katie

Stayed 1 night in Nov 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities

Very good would stay again

Stayed 1 night in Nov 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Janice

Liked: Amenities
The property was situated in a really good place near the station in london The Accommodation and Services was superb. Plus facilities were excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Christopher Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing roof top Sky-Bar, well worth a stay
Stayed 2 nights in Oct 2024

8/10 Good

yiqing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Eleana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very clean and comfortable and a good location. The roof top terrace bar was lovely with great views of the London skyline. The breakfast buffet was excellent. It was fairly noisy at night with siren.
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Stars

We only stayed one night at the end of a long two week, eight country European tour. This hotel was just what we needed. Beautiful, clean, great staff and in a good area.
Stayed 1 night in Oct 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed ou stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely stay
Stayed 1 night in Oct 2024

8/10 Good

Steve

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Bathroom was small, door was hard to move and opaque, but see-through. Otherwise very good.
Stayed 1 night in Sep 2024

10/10 Excellent

James F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

shimron

Stayed 1 night in Aug 2024

10/10 Excellent

Eleni

Stayed 1 night in Sep 2024