See all properties

The Cumberland, London

4.5 star property

Choose dates to view prices

Photo gallery for The Cumberland, London

Exterior
Creator video
Family Room | 1 bedroom, premium bedding, in-room safe, desk
Executive lounge
Cafe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
1 Great Cumberland Place, London, England, W1H 7DL
  • Hyde Park
    ‪2 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • Buckingham Palace
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Double Room

8.6 out of 10
Excellent
(18 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Twin Room

8.8 out of 10
Excellent
(23 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access) | 1 bedroom, premium bedding, in-room safe, desk

Executive King Room (With Executive Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access) | 1 bedroom, premium bedding, in-room safe, desk

Studio Suite (With Executive Club Lounge Access)

7.0 out of 10
Good
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Twin Room (With Executive Club Lounge Access)

Executive Twin Room (With Executive Club Lounge Access) | 1 bedroom, premium bedding, in-room safe, desk

Executive Twin Room (With Executive Club Lounge Access)

10.0 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Park View Room

Park View Room | 1 bedroom, premium bedding, in-room safe, desk

Park View Room

9.2 out of 10
Wonderful
(5 reviews)
  • 280 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (With Executive Club Lounge Access)

1 bedroom, premium bedding, in-room safe, desk

Executive Double Room (With Executive Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Accessible Double

Classic Accessible Double | 1 bedroom, premium bedding, in-room safe, desk

Classic Accessible Double

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, in-room safe, desk

Family Room

8.6 out of 10
Excellent
(20 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King | 1 bedroom, premium bedding, in-room safe, desk

Deluxe King

8.6 out of 10
Excellent
(41 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Star Suite (With Executive Club Lounge Access)

Star Suite (With Executive Club Lounge Access) | Living area | 40-inch LCD TV with digital channels

Star Suite (With Executive Club Lounge Access)

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Single Room

9.2 out of 10
Wonderful
(15 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin

Deluxe Twin | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin

8.0 out of 10
Very good
(12 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Park View Room

1 bedroom, premium bedding, in-room safe, desk

Park View Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

1 bedroom, premium bedding, in-room safe, desk

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King

1 bedroom, premium bedding, in-room safe, desk

Deluxe King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, premium bedding, in-room safe, desk

Studio Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Twin Room

1 bedroom, premium bedding, in-room safe, desk

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room

1 bedroom, premium bedding, in-room safe, desk

Executive King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single Room

1 bedroom, premium bedding, in-room safe, desk

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Twin Room

1 bedroom, premium bedding, in-room safe, desk

Executive Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double Room

1 bedroom, premium bedding, in-room safe, desk

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, premium bedding, in-room safe, desk

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Star Suite

1 bedroom, premium bedding, in-room safe, desk

Star Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Interior entrance

The Marble Arch Hotel, by Thistle

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very Good, (1508)
$473 nightly
The price is $473 total
includes taxes & fees
The Marble Arch Hotel, by Thistle

About this property

The Cumberland, London

Hotel in London City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space. Change of towels is available on request.
The Cumberland, London offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 4306 square feet (400 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Concierge services and wedding services can be provided.

The Cumberland, London is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM.
SOUND Cafe - This restaurant specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
SOUND Sports Bar - This bar serves brunch and light fare. Happy hour is offered. Open daily.
Costa Coffee - This lobby lounge specializes in British cuisine and serves light fare only. Open daily.

Languages

Arabic, Croatian, Dutch, English, Filipino, French, German, Greek, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 21.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Costa Coffee
  • SOUND Cafe
  • SOUND Sports Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (24 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.50 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

The Cumberland, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 631 out of 1112 reviews
Rating 8 - Good. 284 out of 1112 reviews
Rating 6 - Okay. 120 out of 1112 reviews
Rating 4 - Poor. 39 out of 1112 reviews
Rating 2 - Terrible. 38 out of 1112 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Stayed 4 nights in Mar 2025

8/10 Good

Bethany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, lively hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Carol J.

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to walk and near majority of all activities & monuments
Stayed 5 nights in Mar 2025

10/10 Excellent

Misti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at The Cumberland, it is in an awesome location and the staff were excellent!
Stayed 2 nights in Mar 2025

6/10 Okay

Michael

Traveled with partner
Very nice property, friendly staff.unfortunately the room was very noisy.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nigel

Stayed 1 night in Mar 2025

8/10 Good

Paul

Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and good location.
Stayed 3 nights in Mar 2025

8/10 Good

Rachel

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideally positioned

This was our 2nd trip, love this hotel as ideally positioned, rooms, clean - for some reason didn't update coffee. Breakfast is magnificent, huge choice. My only criticism was that we went to the bar last night and it took ages to get served, they weren't busy, 4 members of staff working, two of them ignored us twice, but loved the band playing. Would still go back
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, nice "vibe" in the main sports bar area, and super helpful staff!
Stayed 6 nights in Mar 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catherine was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Nirmit

Stayed 2 nights in Mar 2025

6/10 Okay

Cheryl

Stayed 5 nights in Mar 2025

10/10 Excellent

Gareth

Stayed 1 night in Mar 2025

4/10 Poor

Stephen

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We’ve stayed here 5 times before and have always really enjoyed it. This time very disappointing- we had a gold room and it was the worse we’ve had. Last night the fire alarm went off at 1.30am and hundreds of people needed to be evacuated. Whilst the hotel can’t be held to blame for alarms going off (unless they were faulty which I don’t know) not a single member of staff actually told anyone what was going on. We all seemed to wander down the road rudderless and found our way into a hotel lobby which we stayed for about an hour. It was someone from that hotel that told us it was a false alarm. Clueless staff it seems and lack of training. Shame but after that and the disappointment of the room the Cumberland has lost a customer.
Stayed 2 nights in Mar 2025

10/10 Excellent

MANUEL

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
The property is been upgrade a lot but over all is great … but the employees make it so welcoming
Stayed 3 nights in Mar 2025

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for a weekend as we were going to Wembley. Great hotel staff were lovely and very friendly. The hotel was very clean and comfortable
Stayed 2 nights in Mar 2025

8/10 Good

Layla

Traveled with group
Liked: Cleanliness, room comfort

Excellent value if need somewhere comfortable

Great value for money and very comfortable beds, perfect location for what we needed. Huge hotel though and not for a romantic or couple night away. Breakfast was on mass, big queues to get in, did what was needed but not the best. Coffee terrible.
Stayed 1 night in Mar 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Clean and convenient!!!
Stayed 3 nights in Mar 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alarm at 1am in morning 😡

We had a decent stay I’ve stayed here before when it was hard rock, I must say I preferred it when it was hard rock. We had an issue with an alarm that detects gas fumes keep going off and had to move rooms at 1am in the morning. We were offered a free night stay and the hotel said that it was going to email details of how to book, but we are yet to receive this email. Other all not bad, but also not great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly service and clean rooms
Stayed 5 nights in Mar 2025

10/10 Excellent

ajeet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025