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DoubleTree by Hilton London - Greenwich

4.0 star property

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Photo gallery for DoubleTree by Hilton London - Greenwich

Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Exterior
Meeting facility
View from property
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Air conditioning

Explore the area

Map
Catherine Grove, London, England, SE10 8FR
  • Cutty Sark
    ‪18 min walk‬
  • O2 Arena
    ‪8 min drive‬
  • ExCeL Exhibition Centre
    ‪13 min drive‬
  • London (LHR-Heathrow)
    ‪70 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed, Non Smoking

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Twin Room, Accessible, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Queen Bed (Deluxe)

Family Room, 1 Queen Bed (Deluxe) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed (Deluxe)

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Bathroom shower

Room, 1 Queen Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Twin Room, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed, Non Smoking

Room, 1 Twin Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Twin Bed, Non Smoking

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | View from room

Deluxe Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Bathroom shower

Deluxe Room, 1 Queen Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

DoubleTree by Hilton London - Greenwich

4-star hotel in Greenwich
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center. Housekeeping is available on request.
DoubleTree by Hilton London - Greenwich offers 146 accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

DoubleTree by Hilton London - Greenwich has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
O1 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Languages

Bulgarian, Czech, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • O1

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1946
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.00 per person
  • Self parking fee: GBP 25.00 per night
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Greenwich Mercure
Greenwich Mercure London
London Greenwich Mercure
London Mercure Greenwich
Mercure Greenwich
Mercure Greenwich Hotel
Mercure Greenwich Hotel London
Mercure Greenwich London
DoubleTree Hilton London Greenwich
Mercure London Greenwich England
Mercure London Greenwich Hotel
Greenwich Hotel London
DoubleTree Hilton Greenwich
DoubleTree by Hilton London - Greenwich Hotel
DoubleTree by Hilton London - Greenwich London
DoubleTree by Hilton London - Greenwich Hotel London

DoubleTree by Hilton London - Greenwich Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lovely staff..kept checking we were ok. Our own fault for not mentioning and giving the staff chance to rectify an annoying door banging problem that happened each morning. Will also know to make sure that we’re not booked into a room with an adjoining door - we heard far more than wanted to. Otherwise would recommend this hotel for lovely staff, reasonable bar menu and convenience for railway routes into the city
Stayed 3 nights in Jan 2025

8/10 Good

RIzwana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at reception, abrupt and not as pleasant as expected from Hilton brand
Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greenwich via Deptford

Good location, more Deptford than Greenwich, but a good hotel with car parking, chargeable, friendly staff, clean and comfortable. Quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Gideon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Mauricio

Stayed 1 night in Jan 2025

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!!

Amazing!! We stayed for new years eve. We were planning to go to the point to watch the fireworks but we had an amazing view of the london eye from our room so stayed in the warm!! Food was amazing, especially breakfast. Staff were all very helpful too.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
We had a cracked window in our room which front of house we’re not aware of. They immediately offered to move us to another room
Stayed 3 nights in Jan 2025

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

Lovely little hotel tucked away in a side street. Very relaxing.
Stayed 1 night in Dec 2024

6/10 Okay

Hurairah

Stayed 3 nights in Dec 2024

6/10 Okay

Amy-Charlotte

Hilton not as before

I stayed with my husband as a pre new year treat. I have been to many hiltons and stayed in this onexa few years back and it isnt the same. Check-in was quick but routine and almost rushed not sure what happened to the cookie but this wasnt offered and had to ask about breakfast times most hotels advise you at this point. Additionally I would have been given the wrong room if I wasnt quick to correct what I had booked online. The room was ok a bit of a sqeeze for a king room but extremley comfortable bed. Down side is there was noticeable wear and tear and the shower was extremely dirty this didnt look as though it had been cleaned or maintained prior to our arrival so neither myself or my husband used this but instead used the bath. I did ask for a room with a view but overlooking the car park was not what I expected especially as there are other floors that would have catered to this. Breakfast was ok service seemed slow in replenishing this which put me off enjoying. Also not sure why on our first day someone barged in to check if thexroom had been cleaned to standard even when I asked wgo it was. Surely there would be another process to check this. All in all I am somewhat disaplointed as hiltons generally have a standard but I didnt experience it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ruth

Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Perfect dtsy for an overnight stay in London. A small room but comfortable and clean. We had an issue with the toilet which was fixed straight away after we told the reception. Breakfast was excellent.
Stayed 1 night in Dec 2024

8/10 Good

Stephanie

Stayed 1 night in Nov 2024

8/10 Good

Darrell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

kristian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Adegoke

Liked: Cleanliness
They told me at the reception we could not use microwave as there wasn’t any microwave in the rooms. I found this so weird for a calibre of such Hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
It's great for Greenwich. A 15 minute walk from the best parts of the area and all the sights. The hotel is very nice although some of the rooms are on the small side. Breakfast is great here.
Stayed 1 night in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow! Amazing!

An amazing stay the DoubleTree Hilton, Greenwich. Comfiest beds, immaculately clean and wonderful, friendly staff. The breakfast was to die for! Well worth the money! And the fresh cookie on arrival was a bonus! We used the hotel gym each morning and the equipment was high-spec, clean and all in perfect working order. 3 minute walk to the station. Could not fault this hotel at all! Thank you!
Stayed 3 nights in Nov 2024

8/10 Good

Roisin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming well presented hotel

Good clean, well presented hotel. Reception & bar area very well kept. Room good, nice big comfortable bed. Gym is well equipped for a small hotel gym.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A toom with a view

Just amazing and comfortable. A very good experience. Appreciated
Stayed 1 night in Nov 2024