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DoubleTree by Hilton London - Docklands Riverside

4.0 star property

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Photo gallery for DoubleTree by Hilton London - Docklands Riverside

Overlooking the river, this waterfront hotel offers stunning views and a classic architectural style with multiple stories and balconies.
Relax in this spacious room with a large bed, sofa, and city views from the large windows.
Experience the grandeur of our lobby, featuring a stunning spherical chandelier, comfortable seating, and lush greenery.
Relax in style with lounge chairs overlooking a serene waterfront and cityscape.
Enjoy meals in this inviting dining area with a long table, booths, and comfortable seating.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
265 Rotherhithe Street, London, England, SE16 5HW
  • O2 Arena
    ‪5 min drive‬
  • Tower of London
    ‪6 min drive‬
  • ExCeL Exhibition Centre
    ‪7 min drive‬
  • London (LCY-London City)
    ‪11 min drive‬

Room options

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

7.8 out of 10
Good
(6 reviews)
  • 390 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, 2 Double Beds (Deluxe)

Family Room, 2 Double Beds (Deluxe) | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, 2 Double Beds (Deluxe)

8.8 out of 10
Excellent
(17 reviews)
  • 355 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

7.4 out of 10
Good
(16 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

8.0 out of 10
Very good
(15 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Living area | 47-inch Smart TV with premium channels, TV

Suite

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

View from room

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 289 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 47-inch Smart TV with premium channels, TV

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Double Bed

8.8 out of 10
Excellent
(12 reviews)
  • 280 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Hilton Guest Room

Twin Hilton Guest Room | In-room safe, desk, laptop workspace, iron/ironing board

Twin Hilton Guest Room

9.4 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite with Balcony And River View

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Suite with Balcony And River View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Executive Room

In-room safe, desk, laptop workspace, iron/ironing board

Queen Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for King Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

King Guest Room

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

Twin Guest Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for King Executive Room

In-room safe, desk, laptop workspace, iron/ironing board

King Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Family Deluxe Room

In-room safe, desk, laptop workspace, iron/ironing board

Two Double Family Deluxe Room

  • Sleeps 5
  • 1 Twin Sofa Bed and 2 Double Beds

View all photos for King One Bedroom Executive Suite

In-room safe, desk, laptop workspace, iron/ironing board

King One Bedroom Executive Suite

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for King Junior Suite with River View

In-room safe, desk, laptop workspace, iron/ironing board

King Junior Suite with River View

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Double Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

Double Guest Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Queen Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

Queen Guest Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Queen Room

  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for One-Bedroom King Suite

In-room safe, desk, laptop workspace, iron/ironing board

One-Bedroom King Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Relax in our spacious lobby, featuring a reception desk, comfortable seating areas, and a staircase leading to additional floors.

Hilton London Canary Wharf

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1003)
$261 nightly
The price was $307
The price is $261 total
includes taxes & fees
Hilton London Canary Wharf

About this property

DoubleTree by Hilton London - Docklands Riverside

Hotel in Southwark
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 9322 square feet (866 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and a terrace. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

DoubleTree by Hilton London - Docklands Riverside is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Columbia - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Urban Beach - This bar specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Columbia Bar - This bar specializes in international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, Lithuanian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ferry terminal shuttle
  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Columbia
  • Columbia Bar
  • Urban Beach

Things to do

  • Gym
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,322 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.95 per person
  • Self parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

DoubleTree by Hilton London - Docklands Riverside Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 492 out of 1001 reviews
Rating 8 - Good. 289 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Roisin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Rebecca

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Great hotel for families. Large family room with fabulous views from the balcony. Free breakfast for kids made it worth paying for as its rather expensive otherwise. Handy location for the Minecraft Experience if driving. Rooms are a little tired but a solid 4 star overall.
Stayed 1 night in Apr 2025

8/10 Good

Khurram

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Stayed 7 nights in Apr 2025

8/10 Good

Kim

Stayed 2 nights in Mar 2025

10/10 Excellent

Yasmin

Stayed 1 night in Apr 2025

8/10 Good

Lina

Traveled with family
Disliked: Property conditions & facilities
A short stay for my family. Nice hotell but it was a long busride to get there.
Stayed 1 night in Apr 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels like being on Sydney Harbour 😎

We have been coming to the Doubletree docklands for years now with our whole family- but In Recent years have been splurging out and booking the junior suites- as they are so worth it! The best thing hands down about this hotel is its location looking out over the river to Canary Wharf. By day you can hear the waves of the tidal Thames lapping at the shore, the sounds of the ferries going past and see the sun glinting off the buildings. I’m from Sydney and it’s the closest I’ve come to -being the other side of the world- to Sydney harbour and the ferries! On a sunny day I can almost imagine I’m back at home on the harbour! The urban beach here adds to that feel, but if you can afford to splurge - the junior suites have balconies that open to the front and look out over the river- it’s gorgeous. The food has by far improved in the restaurant since the last time we came , but in particular the service from the very friendly and hardworking staff is outstanding. Our room was clean and spacious and the beds and In Particular the pillows were really comfortable. The final cherry on the top is that there is a complimentary ferry from Canary Wharf to the hotel dock on the other side- which very soon will be upgraded to being electric! Overall my fave place to stay in London by far 😍
Stayed 2 nights in Apr 2025

8/10 Good

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Loved that there was an Uber dock on-property.
Stayed 2 nights in Mar 2025

10/10 Excellent

Riyaadh

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

joannah

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
I had some urine stains on the covers, the hotel said they’re going to refund me £80 back to you so that you can give it back to me
Stayed 1 night in Apr 2025

6/10 Okay

Shahzad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything was brilliant apart from beds and pillows not comfortable at all!!
Stayed 2 nights in Apr 2025

2/10 Terrible

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor aftercare

Nobody replies to my emails. We had a nice stay and the service at check in was excellent. If somebody replied to any of my emails this would have been a sure 5 star review. We left something important in the room and wanted to arrange to have the item posted at our expense but we are yet to receive a response 3 weeks and many chase emails later...
Stayed 1 night in Mar 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all wonderful, staff are amazing, kind and helpful. Great room, very clean.
Stayed 1 night in Apr 2025

4/10 Poor

Hazel, Pomona

Disliked: Cleanliness, staff & service, property conditions & facilities
Very far from city center. Very inconvenient. Bathroom stinks. Outdated bathrooms and rooms. Food was not good.
Stayed 11 nights in Mar 2025

6/10 Okay

Marie-Ann J

Liked: Cleanliness, property conditions & facilities, room comfort

Good Room but Gluten-free Problems

Jonas was lovely on the front desk, room was great, comfortable and big. Breakfast was poor as my partner has Coeliac disease and although being assured by the front desk it wouldn't be a problem, we were met with befuddlement by the Breakfast staff. Even after being told what was gluten free, there was still problems with the food my partner was told was gluten free, a real shame as the rest of the stay was great.
Stayed 1 night in Mar 2025

4/10 Poor

Lauren, Brighton

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Views, fantastic area!

Overall great. Some local construction that was not at the fault of the hotel. Great experience overall. Really enjoyed sitting outside the following morning drinking coffee and juice with the views of the Canary Wharf.
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard, NEW YORK

Liked: Cleanliness, amenities
Great location. Easy access to Central London. Staff was very helpful
Stayed 2 nights in Mar 2025

2/10 Terrible

H

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

awful

We were convinced the bed had bed bugs or fleas as the minute we jumped into bed we both started itching like mad for the both nights we stayed. Very odd! This has never happened to us in any other hotel and this is a 25 night trip in the UK with many hotels.
Stayed 3 nights in Mar 2025

4/10 Poor

H

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Ian

Stayed 1 night in Mar 2025

4/10 Poor

Rebecca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel staff, location and amenities were brilliant. We were really disappointed though with the room, the air conditioning unit was loud
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

March Hilton

Excellent stay - everything was very clean (and cleaned for the second night). The only thing I missed was fresh air overnight, as the window in the room does not open (by design!). But will be back!
Stayed 2 nights in Mar 2025