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DoubleTree by Hilton Hotel London Ontario

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel London Ontario

Property amenity
Interior entrance
Lobby sitting area
Room, 1 King Bed, Kitchen | Premium bedding, down comforters, pillowtop beds, in-room safe
27-inch TV with cable channels, pay movies, MP3 dock

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Parking available
  • Breakfast available
  • Bar
  • Laundry

Explore the area

Map
300 King St, London, ON, N6B1S2
  • Victoria Park
    ‪6 min walk‬
  • London Convention Center
    ‪7 min walk‬
  • Budweiser Gardens
    ‪10 min walk‬
  • London, ON (YXU-London Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Kitchen

Room, 1 King Bed, Kitchen | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Kitchen

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

  • 316 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Bedrooms

  • 700 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible (Private Access)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Accessible (Private Access)

  • 700 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Double Bed, Accessible, Non Smoking

  • 352 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • 316 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

  • 316 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Private Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Private Floor)

  • 352 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite

King, Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

King, Suite

  • 704 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Private Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Private Floor)

  • 316 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Private Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed (Private Floor)

  • 704 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds (Living Room)

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • 316 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel London Ontario

4-star London hotel, connected to the convention center in Downtown London
Along with an indoor pool, this hotel has a restaurant and a bar/lounge. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Hotel London Ontario offers 323 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is available for a surcharge. This eco-certified hotel also offers an indoor pool, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
DoubleTree by Hilton Hotel London Ontario has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (CAD 15)

Parking and transportation

  • Uncovered valet parking on site (CAD 39.95 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 2.50 to 100 for adults and CAD 2.50 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 14 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 2.5 to 100.0 for adults, and CAD 2.5 to 100.0 for children
  • Fee for wireless internet in public areas: CAD 15 (rates may vary)
  • Uncovered valet parking fee: CAD 39.95 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel London Ontario
Hilton London Ontario
London Ontario Hilton
Homewood London
Homewood Suites By Hilton Hotel London
Homewood Suites By Hilton London Ontario
Homewood Suites London
London Homewood Suites
DoubleTree Hilton Hotel London Ontario
DoubleTree Hilton London Ontario
DoubleTree By Hilton Hotel London Ontario
Hilton London Ontario Hotel London
DoubleTree by Hilton Hotel London Ontario Hotel
DoubleTree by Hilton Hotel London Ontario London
DoubleTree by Hilton Hotel London Ontario Hotel London

DoubleTree by Hilton Hotel London Ontario Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 478 out of 1004 reviews
Rating 8 - Good. 262 out of 1004 reviews
Rating 6 - Okay. 132 out of 1004 reviews
Rating 4 - Poor. 69 out of 1004 reviews
Rating 2 - Terrible. 63 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. I had dinner in the dining room and the food was very good. Our waitress Rebecca made it especially nice with her warm, friendly personality.
Stayed 1 night in Dec 2024

6/10 Okay

Doug

Stayed 1 night in Nov 2024

8/10 Good

Steven

Liked: Property conditions & facilities
Great place. Conveniently located
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Elisabeth

Liked: Staff & service, property conditions & facilities
Room was nice & staff were pleasant.
Stayed 2 nights in Dec 2024

10/10 Excellent

Teralyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they gave us cookies :)
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The cookies were the absolute best The front desk staff was friendly The beds were comfortable but the overall room quality needs upgrading- curtains, carpet, decor etc.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Francis

Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The front lobby was decorated so beautiful for Christmas time. Our room was so clean and so big and bright. I will definitely stay here again and would recommend friends and family as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Karma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Robert

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
About what you would expect from a large downtown 4-star hotel, nothing major to complain about but nothing to rave about either. Room was clean and modern, beds and pillows were comfortable. Restaurant food was so-so, although the Bloody Caesar was not good and I feel that’s a drink every restaurant should be able to get right if they just stop using the cheap mix. Our room package didn’t include parking ($16 I think, the small multilevel parkade is next door) or breakfast, which had both buffet and a la carte options. No continental breakfast so while we wanted to just grab a muffin or a yogurt to go for the kids (to tide them over as we had breakfast plans elsewhere a little later) unfortunately that wasn’t an option. Instead we had to buy each a buffet ($8 each) and ended up grabbing a few things just to get our $ worth. All in all a positive overall experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Kurt

Stayed 1 night in Nov 2024

2/10 Terrible

Patricia

Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean rooms and very convenient location. Parking was not very secure and need better maintenance on the parking building.
Stayed 3 nights in Nov 2024

10/10 Excellent

Allen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic to good hotel that offers all comnvenience
Stayed 3 nights in Nov 2024

10/10 Excellent

Kimberly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with the decor, the staff and the rooms and the safety of the hotel. I would definitely recommend staying here if you are in the area
Stayed 1 night in Nov 2024

10/10 Excellent

Karly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from the service to the hotel room. It was a perfect stay.
Stayed 1 night in Nov 2024

10/10 Excellent

DEAN

Business traveler
N/a
Stayed 1 night in Nov 2024

6/10 Okay

Ruby

Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor experience
Stayed on a Thursday night for work last minute. There were dirty towels left behind from the previous guest. Neighboring room was partying in their room from 2am-3:30am, calls to reception were unanswered. Not fair.
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Stayed 1 night in Nov 2024