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DoubleTree by Hilton Hotel London Ontario

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel London Ontario

Property amenity
27-inch TV with cable channels, pay movies, MP3 dock
Reception
Room, 1 King Bed, Kitchen | Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available
  • Bar

Explore the area

Map
300 King St, London, ON, N6B1S2
  • London Convention Center
    ‪3 min walk‬
  • Victoria Park
    ‪8 min walk‬
  • Budweiser Gardens
    ‪11 min walk‬
  • London, ON (YXU-London Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Kitchen

Room, 1 King Bed, Kitchen | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Kitchen

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

  • 316 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Bedrooms

  • 700 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible (Private Access)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Accessible (Private Access)

  • 700 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Double Bed, Accessible, Non Smoking

  • 352 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • 316 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

  • 316 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Private Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Private Floor)

  • 352 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite

King, Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

King, Suite

  • 704 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Private Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Private Floor)

  • 316 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Private Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed (Private Floor)

  • 704 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds (Living Room)

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

DoubleTree by Hilton Hotel London Ontario

4-star London hotel, connected to the convention center in Downtown London
Along with an indoor pool, this hotel has a restaurant and a bar/lounge. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Hotel London Ontario offers 323 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is available for a surcharge. This eco-certified hotel also offers an indoor pool, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
DoubleTree by Hilton Hotel London Ontario has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (CAD 15)

Parking and transportation

  • Uncovered valet parking on site (CAD 39.95 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 2.50 to 100 for adults and CAD 2.50 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 2.5 to 100.0 for adults, and CAD 2.5 to 100.0 for children
  • Fee for wireless internet in public areas: CAD 15 (rates may vary)
  • Uncovered valet parking fee: CAD 39.95 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel London Ontario
Hilton London Ontario
London Ontario Hilton
Homewood London
Homewood Suites By Hilton Hotel London
Homewood Suites By Hilton London Ontario
Homewood Suites London
London Homewood Suites
DoubleTree Hilton Hotel London Ontario
DoubleTree Hilton London Ontario
DoubleTree By Hilton Hotel London Ontario
Hilton London Ontario Hotel London
DoubleTree by Hilton Hotel London Ontario Hotel
DoubleTree by Hilton Hotel London Ontario London
DoubleTree by Hilton Hotel London Ontario Hotel London

DoubleTree by Hilton Hotel London Ontario Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 489 out of 1010 reviews
Rating 8 - Good. 261 out of 1010 reviews
Rating 6 - Okay. 128 out of 1010 reviews
Rating 4 - Poor. 69 out of 1010 reviews
Rating 2 - Terrible. 63 out of 1010 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The pool and spa were amazing. Staff were very friendly and outgoing. Breakfast was perfect.
Stayed 1 night in Mar 2025

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Krista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Will definitely book here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was amazing!!
Stayed 1 night in Mar 2025

10/10 Excellent

Shelby

Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great stat
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Kapil

Stayed 1 night in Mar 2025

6/10 Okay

Daryl

Average
Stayed 2 nights in Mar 2025

8/10 Good

Lucy

Traveled with family and small children
Liked: Staff & service
A lot of homeless people
Stayed 2 nights in Mar 2025

4/10 Poor

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Leslie, Nepean

Liked: Cleanliness
Reservation was for a room with 2 queen beds - that is not what we got. I checked the receipt and found that is what I paid for. Receipt also said breakfast was included but no one mentioned that at checkin so went out for breakfast. Construction forcing valet parking was not ideal and not informing people of other cheaper options was inconsiderate.
Stayed 2 nights in Mar 2025

8/10 Good

Holly

Stayed 1 night in Mar 2025

10/10 Excellent

Will

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was great, room was more than expected. Valet was was busy so it took a while but understandable with the amount of people checking out.
Stayed 1 night in Mar 2025

8/10 Good

Kimberly

Stayed 1 night in Mar 2025

6/10 Okay

Emily

Traveled with family and small children
Liked: Staff & service, amenities
Rooms was dated. Paid a lot of money for something not really special.
Stayed 1 night in Mar 2025

4/10 Poor

Glenn

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Great staff, terrible sleeping conditions.

The service was top notch in the restaurant and valet. Our issue was the sound of the elevator going all night which we could hear as if it was in our room. We stayed 2 nights and we hardly slept more than 6 hours between the two nights. We were visiting London for a concert and ended the weekend extremely fatigued and exhausted. There were no vending machines and the one time we did go to the front desk for options on drinks they directed us to a little closet next to the desk that was not stocked with much of anything. When we asked about certain beverages we were told he would not be restocking the supplies and that we had to wait until tomorrow…even though we were leaving the next morning. We feel we could have had better sleep in our car. Because of the lack of drinks for purchase we tried the tap water, it was terrible. I’m not one to shy away from drinking tap water but in this case I worried for my health. Also while we were the people got stuck in the elevators. We were on the 8th floor and debated not using the elevators in fear of getting stuck.
Stayed 2 nights in Mar 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for walking to the arena. The bed and pillows were not the most comfortable. Upgrading to the room looked great with the kitchenette
Stayed 1 night in Mar 2025

8/10 Good

Amanda

Stayed 2 nights in Feb 2025

6/10 Okay

Melanie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Kate, Lasalle

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and check in and out were quick and easy. The building is a little dated decor wise in the rooms and the parking garage was under construction so I may have stayed elsewhere knowing that but overall a comfortable stay.
Stayed 2 nights in Feb 2025

6/10 Okay

florence

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Found it overpriced for what you get
Stayed 1 night in Mar 2025