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citizenM London Victoria Station

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM London Victoria Station

Exterior
Point of interest
Property amenity
Interior
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Apollo Victoria Theatre
    3 min walk
  • Lime Orange
    1 min walk
  • London Victoria Station
    3 min walk
  • London (LHR-Heathrow)
    43 min drive

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

King Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Building design

Hotel Riu Plaza London Victoria

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1804)
The price is $156
per night
$187 total
includes taxes & fees
Jan 12 - Jan 13
Hotel Riu Plaza London Victoria

About this property

citizenM London Victoria Station

4-star property in London City Centre
Along with a restaurant, this smoke-free property has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. All 226 rooms boast iPads and offer pillowtop beds and iPod docks. Premium bedding and rainfall showerheads are standard, as are Smart TVs with digital channels. Housekeeping is available on request.
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces. This London property also offers multilingual staff, coffee/tea in a common area, and a front-desk safe.

CitizenM London Victoria Station is a smoke-free property.

A complimentary manager's reception is offered each day.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1160 out of 1517 reviews" "
Rating 8 - Good. 269 out of 1517 reviews" "
Rating 6 - Okay. 53 out of 1517 reviews" "
Rating 4 - Poor. 16 out of 1517 reviews" "
Rating 2 - Terrible. 19 out of 1517 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Heike

Traveled with group
Liked: Amenities
Located just few minutes from Victoria station it is an excellent spot for taking walking tours across the city or to travel around England by train and bus.
Stayed 3 nights in Sep 2024

10/10 Excellent

SUZANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Sep 2024

10/10 Excellent

Julie-Anne

Stayed 3 nights in Aug 2024

10/10 Excellent

Devonte

Stayed 1 night in Sep 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable hotel bed I’ve ever slept in. Room was very small for 2 people but we only stayed 1 night before flying out the next day so wasn’t a huge issue. Check in process was so easy and the room set up with an ipad to control everything is amazing. Overall a great hotel, but not for more than 1 person in an extended stay. The area was a little shady, drug use right out front but it’s a big city center so not really surprising. Access to public transit was fantastic. Would absolutely stay here again if I was traveling alone.
Stayed 1 night in Sep 2024

10/10 Excellent

Khiem Qui

Stayed 2 nights in Sep 2024

8/10 Good

cosme

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The property is in a good location, walk-in distance between major attractions.
Stayed 3 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room had some climate control problems. We were moved to another room. I did not like having to climb over my wife to get out of bed. Breakfast was a bit pricey.
Stayed 6 nights in Sep 2024

10/10 Excellent

SAMANTHA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Remi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woww hotel magnifique, service, restauration et bar chambres impeccables je conseille cette hôtel a tous bien situé coté de la gare Victoria. Je vais retourné a cette hotel valeur sure
Stayed 5 nights in Sep 2024

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Naim was so helpful! Great location. Small rooms but clean and high tech
Stayed 5 nights in Sep 2024

10/10 Excellent

Sheelagh Marie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was modern, clean and the staff were friendly and helpful. I appreciated the original art. Breakfast was convenient and I appreciated that the restaurant served food later since many restaurants close early near Victoria Station.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jon

Stayed 2 nights in Sep 2024

8/10 Good

bradly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No room service
Stayed 3 nights in Sep 2024

10/10 Excellent

Cai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all the CitizenM hotels. The area around the station however is dirty and pretty noisy too.
Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

andrew, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern “hipster” hotel. Though the room was tiny, it had everything I needed as a solo guest. I picked it for the location and the price was decent, considering London. I generally prefer historic hotels, but this was OK for one night for me…
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jamshid

Stayed 2 nights in Sep 2024

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
What an amazing place to stay, I felt very welcomed and all the staff remembers your name. Katie, she was one of the best checked in on us while we sat and ate.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jean Pierre

Stayed 1 night in Aug 2024

6/10 Okay

Ken

Stayed 4 nights in Sep 2024

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions. Modern. Different in a good way!
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024