Britannia Inn Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Britannia Inn Hotel

Courtyard
Reception
Desk, iron/ironing board, free WiFi
View from room
Double Room | Coffee and/or coffee maker

Reviews

6.6 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
54 Mansfield Road, Ilford, England, IG1 3BD
  • Queen Elizabeth Olympic Park
    10 min drive
  • Westfield Stratford City
    10 min drive
  • London Stadium
    12 min drive
  • London (LCY-London City)
    11 min drive

Room options

Twin Room

  • 108 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Double Room

  • 108 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • 129 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room

  • 161 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Single Room

  • 97 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

Britannia Inn Hotel

3-star hotel in Valentines
A microwave in a common area, concierge services, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Britannia Inn Hotel offers 36 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Britannia Inn Hotel features a garden, concierge services, and a microwave in a common area. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.

Britannia Inn Hotel has designated areas for smoking.

Languages

Azerbaijani, English, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance

More

  • 3 floors
  • 54 buildings
  • Art Deco architecture
  • Built in 2010
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Britannia Ilford
Britannia Inn Hotel
Britannia Inn Hotel Ilford
Britannia Inn Hotel Hotel
Britannia Inn Hotel Ilford
Britannia Inn Hotel Hotel Ilford

Britannia Inn Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 143 out of 879 reviews" "
Rating 8 - Good. 307 out of 879 reviews" "
Rating 6 - Okay. 213 out of 879 reviews" "
Rating 4 - Poor. 90 out of 879 reviews" "
Rating 2 - Terrible. 126 out of 879 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Jefferson

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Breakfast is Frustrating, Don’t Pay for it
I booked and paid with breakfast, what they served is only slice bread, egg, small packets of jams and coffee. I don’t drink coffee so I asked for juice or water but they said they don’t serve, so that’s disappointing and frustrating. Lastly, during checkout I waited for about 15mins because no one in the reception area, total of 6 people waited.
Stayed 1 night in Sep 2024

4/10 Poor

Dane

Stayed 2 nights in Sep 2024

2/10 Terrible

Naseer

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty /weed smell rude staff no training
Stayed 2 nights in Sep 2024

2/10 Terrible

Jorawar

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We was due to stay at this hotel booked and paid extra deposit - then we was moved to another hotel which caused us further hassle and more stress and deteriorated my mental health - wouldnt use this hotel again
Stayed 3 nights in Aug 2024

2/10 Terrible

Ron

Business traveler
Disliked: Amenities
I turned up there was a drunken lady on the floor by reception. My damage depsit was taken and only then was I told that I was not actually staying there. (I had carried ny bags into reception already). I complaines syaing that they should have told me that before taking any deposit as it was now gone out of my account. I was sent around the corne (in the car) to a sister hotel. There was no parking and for that I had to park at another sister hotel around the corner and walk back to the hotel. The sister hotel was called lucky 8 and to our relief there was nothing wrong with the room and it was a nice stay overnight.
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Malawo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First there was no room available only to be told after i paid £100 deposit. They took me to park hotel which is full of homeless people and women with children playing everywhere like a kindergarten. The place was smelling like hell. I declined the first room they offered me which smelling of cigarettes and had cigarette ends on the window seal. The other room was so hot and fun or anything to cool the room There was no breakfast as said on the booking. People were fighting throughout the night.. Waste of money and this hotel should be investigated. The bed was broken on one end. Would not even recommend my worst enemy to stay there.
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Ekorume

Disliked: Staff & service, property conditions & facilities
The network service is so bad. I couldn't even use my hotspot from my phone
Stayed 1 night in Jul 2024

6/10 Okay

Waseem

Stayed 1 night in Jul 2024

4/10 Poor

Neve

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We definitely should have looked at the reviews better before staying at this place. Our first impression of the room itself was terrible. Worn down, dirty, there were rodent traps everywhere?! It also smelled terrible. We were too scared to sleep under the covers provided because of how unclean the room was. The bed was also basically just springs to sleep on. The location itself was also very uncomfortable, very noisy at night and felt unsafe in general to walk around. There wasn’t much around except to get the hell out of there. If the hotel was reasonably priced it wouldn’t be as much of an issue, you get what you pay for - except it was in no way a cheap hotel. Price does not match value. Bit of lack of communication as well - we were told we would receive our deposit back within 3 days. It’s been a week now and still no deposit, and I can’t get in touch with the hotel via the chat.
Stayed 1 night in Jul 2024

2/10 Terrible

SALEEM

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in years
Horrible stay Quality of room very poor and in disrepair
Stayed 1 night in Jul 2024

4/10 Poor

Mohsen, Kasserine

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Ladi

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They advertise what they don’t have. They need to be checked.
Stayed 1 night in Jul 2024

4/10 Poor

FREDERICK

Business traveler
Disliked: Amenities
Customers service are poor.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Booked at Britannia, stayed before and good, moved to Lucky 8 due room mtce probs - sister hotel great; restful, comfortable sleep, appreciate the toiletries and tea/coffee etc. Ilford high st is nearby, great choice of cuisine and shops. Parking for me was great, had a space all days, quiet neighbourhood.
Stayed 1 night in Jun 2024

2/10 Terrible

Cheryl

Stayed 1 night in Jun 2024

2/10 Terrible

Emily

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One thing after another…
We arrived at the hotel, unpacked our car of our cases, checked in to be told we had to then get back into our car and drive to another hotel up the road (not walkable so good job we had a vehicle). We were informed there would be parking at the other hotel. There were spaces but they had bollards to prevent you parking there. The receptionist for some reason couldn’t release a space and we had to park opposite the hotel but move the car by 8am (there goes the holiday lay in). The cupboard doors are hanging on by one hinge. The room was next to the breakfast room so noisy in the morning. The cleaner started hoovering outside our room at 8am and woke my son. The pillows also need replacing. They were hard and flat. A very uncomfortable night. Lastly I plugged the kettle in for a well needed cuppa which didn’t work. I let the cleaner know and they said they would bring us a new one later, needless to say we didn’t get one. For us the main issue was having to drive to another hotel, reluctance to assist with parking despite parking spaces available and noise.
Stayed 1 night in Jun 2024

10/10 Excellent

Subangi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jun 2024

2/10 Terrible

JANE

Business traveler
Disliked: Staff & service
Disgusting attitude and service
This hotel was booked for two key workers . On arrival the hotel demanded £100.00 per room - totalling £200.00, despite the website stating one deposit They also demanded ID from all guests, these could not be given as neither worker had such in their possession, the hotel refused entry and also refused to refund monies paid for booking. we book on average for workers 35 rooms per month and never have we received such diabolical service , Britannia hotels WILL NEVER be used again.
Stayed 1 night in May 2024

4/10 Poor

George

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

6/10 Okay

Mohammed

Stayed 1 night in May 2024

2/10 Terrible

Mohammed Amran

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I came to hotel and they check me in and then they say they have to transfer me to another hotel? If there is maintenance issue then don’t let people to book into the hotel in that location in the first place very unprofessional and unacceptable behaviour
Stayed 1 night in May 2024

4/10 Poor

Isabel

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Dinita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024